About Us
Careers
Unbound Medicine is comprised of physicians, information scientists, and developers. Together, we work to improve the way healthcare professionals answer clinical questions.
We offer competitive salaries, health insurance benefits, and a dynamic, fast-paced, and non-bureaucratic work environment.
If you are interested in joining our team, take a look at our openings below.
Current Openings:
Digital Marketing Manager
Join an exciting and dynamic company that designs point-of-need solutions for health professionals. We build web and mobile apps for iPhone, iPad, Android, BlackBerry and Windows devices using well-known medical content from leading publishers.
We need a digital marketer with a proven track record of influencing people in the digital arena to join the marketing team of our growing organization.
As a member of our small but dynamic marketing team, you will help develop and maintain clear messages and campaigns about the company and its products in electronic channels including the various app stores (Apple’s iTunes, Google’s Android Market, etc.), e-mail, social networking, and the web. You will consult with product developers, marketing management, and the sales team to gather information about products and customers then work with graphic design to create and deliver communications that support company sales objectives and build SEO. You will maintain product information at company and distributor sites using digital publishing tools. You will be expected to stay abreast of e-marketing trends and competitors and to contribute to the development of marketing strategy.
Responsibilities
- Integrate the latest e-marketing tactics into existing programs
- Manage the day to day operations of web pages, web content and electronic communications
- Develop and efficiently manage process for deploying campaigns and proactively recommend and implement process improvements
- Write for electronic and print media to describe, promote, and sell products and services in a professional or academic market
- Support quality assurance reviews of campaigns and ensure appropriate archiving of all documentation
- Engage with customers to develop and implement plans for new market penetration
- Build and monitor the company’s social media presence
Skills
- Excellent written and oral communication skills
- Understanding of electronic and web marketing tactics
- Basic knowledge of HTML
- Creativity and the ability to generate fresh ideas in keeping with company image and customer expectations
- Attention to detail and commitment to accuracy
- Motivation and the ability to work in a fast-paced team environment
Professional Qualifications
- Bachelor’s degree
- A minimum of 1-3 years of experience
- Writing sample
- Facility with Windows-based applications such as Word, Excel, and PowerPoint
This position is based in Media, PA (outside of Philadelphia).Software Developer
Join an exciting and dynamic company that designs point-of-need solutions for health professionals. Unbound Medicine creates software, tools and content in healthcare for use on smartphones, mobile devices, and the web.
Candidate will be responsible for development of XSLT templates for the transformation of XML content as well as managing content production of XML through life cycle to ultimate product release. Job will include creation/maintenance of scalable consistent production systems.
Required Experience
- BS in Computer Science or equivalent work experience
- Complete comfort with JAVA development
- Comfort with working in a fast/dynamic environment
- Excellent organizational, problem-solving, and communication skills
Desired Skills
- XSL/XSLT
- SQL
- ANT
- RUBY
- UNIX
This position is based in Media, PA (outside of Philadelphia).
Technical Support/QA Analyst
Join an exciting and dynamic digital publisher that creates cutting edge point-of-need solutions for health professionals. We build web and mobile apps for iPhone, iPad, Android, BlackBerry and Windows devices using well-known medical content.
We are currently seeking an outgoing, motivated, and talented Technical Support/QA Analyst (TSA) with excellent phone/customer service skills. In this position you will be able to expand your existing skills and be exposed to the computer software, publishing, and medical industry. Your responsibilities will include, but are not limited to: diagnosing, reproducing, and documenting any reported issues and assisting customers in overcoming those issues. As a QA Analyst, your responsibilities will include evaluation and testing of new or modified software programs, to think critically about how consumers will interact with the software and to apply those thoughts to finding bugs, listing action items, and opening avenues of discussion.
For immediate consideration, please send your resume to jobs@unboundmedicine.com.
Responsibilities- Managing resolution of technical issues for users of products based on the Unbound Platform, including Web, Mobile Web, and Mobile Application interfaces. Clients are medical professionals and students who may or may not be affiliated with a Medical/Nursing School or Hospital.
- Troubleshooting complex software mobile device installations on a number of mobile operating systems including: iOS (iPhone, iPad, iPod touch), BlackBerry, Android, and Windows Phone. Issues to be resolved require a broad range of troubleshooting skills related to: software functionality, mobile platform knowledge, and Browser / Web functionality.
- Provide responsive customer service, including communication by phone and email. The TSA will act as an advocate for customers, communicating on behalf of the customer to internal departments and software distributors. The TSA will be expected to analyze any trends and provide alerts to management if an area of risk is identified.
- Effectively prioritize and manage resolution of every support request and document the support exchange within our Customer Management System.
Professional Qualifications
- Bachelor’s Degree – preferred or equivalent work experience/certification.
- Must be very customer service oriented with excellent written and verbal communication skills.
- Must be able to interpret, summarize, and document phone interaction.
- Possess strong technical knowledge. Mobile or Smartphone experience is helpful but not required.
- Ability to research and resolve problems using a variety of resources and tools
This position is based in Media, PA (outside of Philadelphia).
Inside Sales Representative-Medicine
Join an exciting and dynamic digital publisher that creates cutting edge point-of-need solutions for health professionals. We build web and mobile apps for iPhone, iPad, Android, BlackBerry and Windows devices using well-known medical content.
This is a new position created to extend Unbound Medicine’s opportunities in the medical market. The representative will target hospitals, health systems and medical schools in the territory to increase product penetration and drive revenue. Primary prospects include CIOs, librarians and hospital pharmacists.
We need a high-energy, outgoing person who likes to build relationships and will excel at breaking new ground with market-leading products.
This sales representative is responsible for subscription sales to new and existing customers and for maximizing revenues and maintaining relationships in the territory. The territory includes hospitals, medical schools, health care systems and health care companies.
For immediate consideration, please send your resume to jobs@unboundmedicine.com.
The sales representative will be tasked with:- Achieving sales objectives in the assigned region
- Implementing an aggressive sales program through
- Exhibits at regional and or national trade shows and conferences
- Meetings with prospects (in person, via telephone and web seminar)
- Cold calls
- Preparing forecast reports for the region
- Managing large accounts in conjunction with the VP of Sales.
- Developing new business within the territory
- Maintaining and expanding existing customer relationships
Requirements
- 4 year college degree
- Familiarity with Windows-based applications such as Word, Excel, and PowerPoint
- High energy and motivation
- Excellent phone skills and willingness to do extensive phone work
- Excellent oral and written communications skills
- Ability to interact with customers and end users at all levels
- Willingness to travel up to 25% of the time via car, train, and/or plane
- Position is based in Media, PA (outside of Philadelphia).
Desired Skills:
- 1 year sales experience
- Familiarity with mobile devices
- Good presentation skills
- Knowledge of medical publishing or libraries
- Experience within the healthcare industry, health education or health publishing
