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- Publisher Full Text
- Authors
- Pratt S
- Kenney L
- Scott SD
- Wu AW
- MESH
- Communication
- Counseling
- Health Personnel
- Humans
- Inservice Training
- Medical Errors
- Organizational Culture
- Patient Safety
- Policy
- Practice Guidelines as Topic
- Quality of Health Care
- Stress, Psychological
How to develop a second victim support program: a toolkit for health care organizations.
Abstract
A toolkit was developed to help health care organizations implement support programs for clinicians suffering from the emotional impact of errors and adverse events. Based on the best available evidence related to the second victim experience, the toolkit consists of 10 modules, each with a series of specific action steps, references, and exemplars.
Links
Authors
Pratt S, Kenney L, Scott SD, Wu AW
Institution
Department of Anesthesia, Beth Israel Deaconess Medical Center, Boston, USA. spratt@bidmc.harvard.edu
Source
Joint Commission journal on quality and patient safety / Joint Commission Resources 38:5 2012 May pg 235-40, 193MeSH
CommunicationCounseling
Health Personnel
Humans
Inservice Training
Medical Errors
Organizational Culture
Patient Safety
Policy
Practice Guidelines as Topic
Quality of Health Care
Stress, Psychological
Pub Type(s)
Journal ArticleLanguage
eng
PubMed ID
22649864