| Title | A systems approach to scaffold communication skills development. | | Author(s) | Planas LG, Er NL | | Institution | University of Oklahoma Health Sciences Center, Oklahoma City, OK, USA. lourdes-planas@ouhsc.edu | | Source | Am J Pharm Educ 2008 Apr 15; 72(2):35. | | Abstract | OBJECTIVES: To implement a communication skills development (CSD) system and evaluate its effectiveness in a clinical communications course.
DESIGN: Students conducted baseline interviews and wrote SOAP notes, and based on faculty, patient, self- and peer assessments, set goals for improvement of their communication skills. Students participated in various activities to scaffold their learning, several of which took place in a web-based environment to enhance access and function for both students and faculty members. Quantitative and qualitative analyses were performed. ASSESSMENT: Students' communication skills improved as evidenced by assessment scores. Student and faculty comments offered additional evidence of the effectiveness of standardized patient interviews, learning strategies, and assessment methods.
CONCLUSION: The CSD system effectively integrated various types of learning activities and feedback processes. The use of scaffolding strategies appeared to enhance the development of students' communication skills. | | Language | eng | | Pub Type(s) | Journal Article
| | PubMed ID | 18483601 |
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