Dean BS, Decker MJ, Hupp D, Urbach AH, Lewis E, Benes-Stickle J
Condition HELP: a pediatric rapid response team triggered by patients and parents. [Journal Article, Research Support, Non-U.S. Gov't]
J Healthc Qual 2008 May-Jun; 30(3):28-31.
Condition HELP is a unique pediatric patient safety program that gives families an immediate voice in their child's medical care. This patient safety endeavor allows parents to call a telephone number at any time-24 hours a day, 7 days a week-if they feel their hospitalized child's immediate health is endangered. The Condition HELP call receives the same immediate attention as a life-threatening emergency, including deployment of a specialized rapid response team to the child's bedside. This article presents a 2-year analysis of pediatric patient safety outcomes following the implementation of the program.
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