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The role of expectations in patients' hospital assessments: a Turkish university hospital example. [Journal Article]
Int J Health Care Qual Assur 2008; 21(5):503-16.
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| Bakar C, Akgün HS, Al Assaf AF
The role of expectations in patient assessments of hospital care: an example from a university hospital network, Turkey. [Journal Article]
Int J Health Care Qual Assur 2008; 21(4):343-55.
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| Uzun O
Patient satisfaction with nursing care at a university hospital in Turkey. [Journal Article]
J Nurs Care Qual 2001 Oct; 16(1):24-33.
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| Arasli H, Ekiz EH, Katircioglu ST
Gearing service quality into public and private hospitals in small islands: empirical evidence from Cyprus. [Journal Article]
Int J Health Care Qual Assur 2008; 21(1):8-23.
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| Muntlin A, Gunningberg L, Carlsson M
Patients' perceptions of quality of care at an emergency department and identification of areas for quality improvement. [Journal Article]
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| Lee MA, Yom YH
A comparative study of patients' and nurses' perceptions of the quality of nursing services, satisfaction and intent to revisit the hospital: A questionnaire survey. [JOURNAL ARTICLE]
Int J Nurs Stud 2006 May 8.
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| Taner T, Antony J
Comparing public and private hospital care service quality in Turkey. [Journal Article]
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| Wisniewski M, Wisniewski H
Measuring service quality in a hospital colposcopy clinic. [Journal Article]
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| Cho WH, Lee H, Kim C, et al.
The impact of visit frequency on the relationship between service quality and outpatient satisfaction: a South Korean study. [Journal Article]
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