• INSTALLATION
• System Requirements
• Installation Steps
• GETTING AROUND
• General Features
• Diagnosaurus
• SUPPORT
• Common Problems/FAQ
• Contacting Support

Welcome to Diagnosaurus

1000+  Differential Diagnoses Explore by disease, symptom, or organ system Authoritative, on-the-spot reference Indispensable for use on rounds Cross-linked to related entries by way of "See related DDx" feature Diagnosaurus Author:      Roni F. Zeiger, MD Publisher:

Installation Steps:

Please note: Some users have experienced difficulty activating this product. This could be a result of your BlackBerry APN settings. If you experience this issue please visit the link below to configure your BlackBerry. Configuring your Device

Handheld : NavigationThe Unbound reader works with Blackberry's navigation features to help you quickly locate the information you need.



"Jump To"To find an entry quickly and avoid having to scroll through an entire index, use the Jump To feature. To access this feature, type any key to move the cursor to the Jump To line. Next, start typing the word you want to find. The cursor will automatically move to the correct entry as you type.

Handheld : Bookmarks
The Unbound platform allows you to Bookmark important information so you can return to it easily at anytime.

To create a Bookmark, first navigate from the index view to the record you would like to bookmark.  Once there, select the Menu key to the left of the trackball. A pop-up menu will appear - choose "Bookmarks". A second menu will appear with the options, "Add Bookmarks" and "See all Bookmarks". Select "Add Bookmark" to save your selection.

To see all the bookmarks you've created, select "See all bookmarks".   While you must be at the record level view to create a bookmark, you can view your list of bookmarks from the index level view.

To return to a Bookmarked page, select the Menu key once again and choose the desired Bookmark from the list. A checkbox will appear next to the bookmarked page you are currently viewing.

To remove a Bookmark, select it from your list to access the bookmarked page. Select the Menu key again. When the pop-up menu appears, select "Remove Bookmark".

Diagnosaurus: Select an Index
You can switch between indexes by navigating to the pop-up menu and selecting an index. Press the Menu key to access the list of available indexes. Using the trackball, scroll to the desired index and press the trackball to select it.
 
You can also access the available indexes by highlighting "All entries" and selecting it by pressing the trackball. Next, choose your desired menu when the dropdown menu appears, as shown below. Diagnosaurus: Select an EntryTo find an entry quickly, use the "Jump to" feature as described above. To select an entry, highlight it and press the trackball. Diagnosaurus: Reading a RecordTo make for easier reading, each topic is divided into separate pages. To see the list of available pages, press the Menu key to access the pop-up menu. Next, scroll to the page you desire and select it. You can  also move through the pages of a record by moving the device's focus to the heading field and click the trackball to scroll.

1. I receive a message saying I cannot connect to the server. What should I do?

   If you have trouble connecting, please note this error is generated when your BlackBerry APN is not configured properly. To configure your BlackBerry properly please visit this link.

2. Can I install McGraw Hill Mobile Consult products on a memory card?                                 Yes, the  BlackBerry product requires a memory card to complete the installation.

3. Where can I find my Serial Number? 
   Your Serial Number will be emailed after registration.  If you do not receive a registration email within 4 hours, please check the following:  (a) Did you provide a valid email address? If not, please re-register for the product with a valid email address.  (b) Is your email account blocked or full? If so, please correct the problem.  If the registration email does not arrive within 4 hours after your account is fixed, please re-register for the product. 

4. Will your products run on all BlackBerry devices?
   Our software will support any BlackBerry device that supports the use of a Storage Card. Storage cards are required to complete the installation to the device. At this time we support the BlackBerry Pearl (8100 series), BlackBerry Curve (8300 series), and the BlackBerry 8830 series.

5. How do I uninstall the program?                                                                                                                To uninstall our software from your BlackBerry device do the following:

   1. Open the options menu on your BlackBerry
   2. Select Advanced options
   3. Select Applications
   4. Locate the program and press the BlackBerry button then select delete
   5. Connect the device to your computer and open My Computer
   6. Locate the files for your BlackBerry, and delete the Unbound Medicine folder

6. I purchased a new handheld and want to install the application on it. 
   Locate your  registration email from Unbound Medicine and retrieve your serial number. Scroll to the bottom of that email and you will find a link which will guide you through the re-installation process.