You must meet the following system requirements to use the product.

Handheld Device

• Pocket PC 2000, 2002, 2003, or 2003 SE
• 3.6 MB of available handheld memory*
• Memory cards are supported

• Windows® OS 98, ME, 2000, XP, or NT 4.0 with Service Pack 3 or greater
• ActiveSync 3.1 or later
• Connection to the Internet 

*TIP: How to check your handheld's memory.
To check that you have adequate space available:

From the handheld's Start Menu, choose Settings, then System, then Memory.  Check that you have the required "Storage" memory. On some devices you can move the memory slider to increase available Storage memory.

Connect your Handheld to your PC
Connect your handheld device to a PC with an active Internet connection.

Insert CD-ROM
Remove the CD-ROM from its protective cover and insert it in your computer's CD-ROM drive. The packaging also includes a unique serial number; please have it ready for the rest of the installation process.

Install
Your CD-ROM drive should launch the Installer program. If it does not, at the Windows desktop, click "Start" and select the "Run" menu option. At the "Run" dialog box, click on "Browse", then go to your CD-ROM drive, and double click on the "Setup" program.  Alternatively, after clicking "Start" and "Run" at the Windows desktop, type D:\setup.exe, where D is the drive letter of your CD-ROM drive (your system may have a different drive letter). Return or click "OK" to run the setup program.

Enter Serial Number
After the reader and data are installed on your device, the Unbound Medicine Conduit will pop up and ask you for a serial number.  Your serial number can be found on the Installation card supplied with the application CD-ROM.

To make for easier reading, each topic is divided into separate pages. To see the list of pages, tap the drop-down menu (as shown below). In addition, it is possible to scroll through the pages using the "Next/Previous Page" arrows.

1. Where can I find my Serial Number?
   Your serial number can be found on the Installation card supplied with the application CD-ROM.  If you have already registered your serial number but need it to be resent, you can request it from the Support Website.  Be sure to check your Junk Mail folder in case our email is being filtered as Junk Mail by your email client.

2. I can't install the application on my PC.
   With some operating systems (notably Windows NT, 2000, and XP Pro) you must have Administrator access to install some programs. You may need to contact your internal support department to assist with the install if you do not have administrative rights on your PC.

3. I get an error when I try to Sync for the first time.
   The main cause of synchronization error is:
   
   Not enough memory on your Handheld
   The memory requirements for this product are found in the 
   system requirements section.
   
   To check that you have adequate space available:
   1. From the handheld's Start Menu, choose Settings, then System, then Memory.  Check that you have the required "Storage" memory. Some devices will permit you to move the memory slider to increase available Storage memory.

      To free additional space on your handheld:

      1. From the handheld's Start Menu, choose Settings, then Remove Programs.
      2. Tap on the Program you would like to delete and then tap "Remove."
       
    
4. I ran the Installer and performed a synchronization, but I can't find the application on my handheld.
   It's possible that some or all of the application did not get installed on the initial synchronization.
   
     1. Synchronize again and check whether the application got installed.
     2. If not, check if there is enough memory on your device (see Question #3)
   
   
5. I had to perform a Hard Reset on my handheld. How do I reinstall the application?
   A Hard Reset wipes out all the applications and data in the device's flash ROM. To reinstall the application, re-run the product Installer and follow the on-screen instructions.
   
   
6. I purchased a new handheld and want to install the application on it.
   Simply re-run the Installer and follow the on-screen instructions.
   
   
7. Can I install the application on a memory card?
   Yes, the program can be installed on a memory card.  When you first run the Installer, you will be asked "Do you want to install this application in the Default Directory?"  Click "No", and then chose the card onto which you would like to install the application.