This information has been developed and provided by independent third-party sources. Merck & Co., Inc., does not endorse and is not responsible for the accuracy of the content, or for the practices or standards of non-Merck sources.
 
Welcome to Mobile MerckMedicus
  To activate the product or re-install the application in the future, go to www.merckmedicus.com on the web. Click the PDA Tools tab, then the Mobile MerckMedicus link in the Quick Links section. Click "Handheld Settings", then "Handheld Software" and follow the on-screen instructions.
 
Mobile MerckMedicus utilizes Unbound Medicine's personal knowledge management platform to integrate handheld devices and the Web, thereby delivering content, applications, and messages personalized for each end-user.
 
On Hand...
  • Browse content optimized for the handheld
  • Capture questions to be answered on the Web
On Sync...
  • Download updates to the handheld
  • Upload questions to your personal Library on the Web
  • New! Sync wirelessly from any device with wireless access!
On the Web...
  • Receive answers to questions posed on the handheld
  • Organize and share your personal library
  • Modify handheld subscriptions based on changing needs
To start using Mobile MerckMedicus, follow the steps below.
 
Installing Mobile MerckMedicus
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    Install : System Requirements
 

You must meet the following system requirements to use the product.

  • Palm OS 5.0 or later
  • Mobile MerckMedicus - Up to 30 MB of available memory depending on selected content
  • Memory Cards Supported (5 MB of internal memory required)
  • Latest version of Palm HotSync Manager
  • Windows PC or Mac OS X with Internet Connection

*TIP: How to check your handheld's memory.
To check that you have adequate space available:

  1. From the handheld's home screen, Tap the Menu icon in the Graffiti area.
  2. From the "App" menu, select "Info". Your memory usage will appear at the top of  the screen. If you do not have the required memory available, consider deleting some unused applications. For more information, read "Not enough memory on your Handheld" in Support:Common Problems.
Using the Handheld (General Features)
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    Handheld : Launching the Application
  The application can be launched from the "Application Launcher," shown below.  The "Merck" application is pictured below; the product that you purchased may have a different name and icon.


 
    Handheld : Home screen
  The Home screen displays your currently selected content. To open a content resource, select that entry in the list. 


 
    Handheld : Common Icons
  Below are the icons commonly used in the Mobile MerckMedicus handheld application and their function.

 
    Handheld : Wireless Syncing
 

Mobile MerckMedicus includes the ability to synchronize your handheld device wirelessly. Once the application is installed to your device, you no longer need
to connect with your computer via cables or cradle.

To synchronize, simply click the Wireless Sync icon found at the top of the Mobile MerckMedicus home screen. You have just synchronized wirelessly! With one click you can save records to your web account and update your PDA content, all without leaving your patient's side!

Note: To obtain the Wireless Syncing feature, you must have a Palm OS or PPC device with wireless access and have the latest version of the Mobile MerckMedicus application. If you have a qualified device but do not see the Wireless Sync icon at the top of the application's home screen, you do not have the most recent version.

To download the latest version, see Question 5b in the FAQ, below.


Wireless Syncing

 
    Handheld : Navigating Mobile MerckMedicus
  The Mobile MerckMedicus application provides a number of navigation features to help you browse information efficiently.


Sample Index Screen

 

Sample Content Screen

 
 Cross Linking
 

Unbound Medicine's cross linking feature enables you to access desired information across your Unbound content. Whether you're seeking related information within a particular resource or across your Unbound resources -- the power of cross linking makes it easy.

When related content is available, the cross linking icon will appear . Select the icon and a list of available cross links will pop-up. Next, simply choose your desired link by selecting it.

Again, in order to save you time and effort, the cross link icon will appear only when related content is available.


 
Submit Searches
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  Click the magnifying glass icon " ", located on the top of each screen, to bring up search forms. Using the drop-down list, select the type of search you want to perform: MerckMedicus or MEDLINE search. Once you enter the information in the relevant form, your search is queued on the handheld and sent to your Record Library when you Sync.
 
     MerckMedicus Search
  Enter search terms in the Keyword box then choose "Submit" to store the query on your device.  On the next Sync, your query will appear in your Web Library, where you can run it against the current version of MerckMedicus.

 
    Server Search : MEDLINE Query
  In this form you can enter any combination of Keywords, Author names, and Journal names. Annotations can also be entered in the My Notes field. Tap "Submit" when the search is complete and the query will be stored on your device.  On the next Sync your query will appear in your  Record Library, where you can run it against the current version of Unbound MEDLINE. 


 
Available Content
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Below are some of the content resources available on Mobile MerckMedicus.

The Merck Manual, Professional Edition
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  The purpose of The Merck Manual is to provide useful clinical information to practicing physicians, medical students, interns, residents and other healthcare professionals. The Merck Manual covers all the subjects expected in a textbook of internal medicine as well as detailed information on pediatrics, psychiatry, obstetrics, gynecology, dermatology, pharmacology, ophthalmology, otolaryngology, and a number of other subjects. The electronic PDA version of The Merck Manual, Professional Edition, will be updated periodically to reflect advances in medicine. This will assist clinicians in staying current in their field of practice.

Required Memory: 10 MB

 
    Merck Manual : Selecting an Index
  The Merck Manual is divided into two indexes: Topics and Sections.  The Topic index alphabetically lists each topic covered by the manual.  The Section index allows you to choose a group of topics related by subject.


 
    Merck Manual : Selecting an Entry
  To quickly find an entry, enter its name in "Jump to". To select an entry, choose its title. You can scroll through the list of entries by using "Up/Down" arrows at the bottom of the display.


 
    Merck Manual : Viewing a Record
  To make for easier navigation, each entry is divided into pages . Many entries contain subsections which you can view by tapping the down-arrow next to the Record title. In addition, you can scroll through the fields using the "Next/Previous Field" arrows.  If you wish to read the entry in its natural order, simply tap the lower half of the content area every time you wish to go to the next page.


Record


Fields Drop-Down Menu

 
    Merck Manual : Saving a Record
  Records within The Merck Manual allow you to save entries to your Record Library. Click "More Online" and a request will be queued on the handheld. When you Sync, your queued requests are sent to your Record Library and saved as a Medline search of that topic.
 
Harrison's Practice
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  Harrison's Practice is a completely new resource from the expert editors of Harrison's Principles of Internal Medicine. Practical, concise answers to your clinical questions are presented in an innovative and easy-to-navigate format that helps you quickly find everything you need to establish a diagnosis and select the right treatment option.

Required Memory: 16 MB

 
    Harrison's Practice : Selecting an Index
  Harrison's Practice is divided into four indexes: Topics, Specialties, ICD-9 Codes and Drug monographs. You can view the list of indexes by using the dropdown arrow. Next, select the title of the index you wish to view.


 
    Harrison's Practice: Selecting an Entry
  To quickly find an entry, enter its name in "Jump to". To select an entry, choose its title. You can scroll through the list of entries by using "Up/Down" arrows at the bottom of the display.


 
    Harrison's Practice: Viewing a Record
  To make for easier navigation, each entry is divided into pages . Many entries contain subsections which you can view by using the down-arrow next to the Record title. In addition, you can scroll through the fields using the "Next/Previous Field" arrows.


Record


Fields Drop-Down Menu

 
    Harrison's Practice : Saving a Record
  Records within Harrison's Practice allow you to save entries to your Record Library. Click "More Online" and a request will be queued on the handheld. When you Sync, your queued requests are sent to your Record Library and saved as a link to the Harrison’s Practice record on the Web.
 
MEDLINE Journals
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  Mobile MerckMedicus can provide you with citations and abstracts for the current issue of over 300 medical journals that are searchable on MEDLINE. You are first provided with a selection of available journals that may be of more interest to your specialty. You then have the option of editing your journal list as you wish. Please note that adding more journals will require more memory on your PDA and will increase your synchronization time.

Required memory:  approximately 15 KB per journal
 
    MEDLINE Journals : Creating your own Journal list
  Several journals are pre-selected for you at the time of registration.  To customize this list, login to Mobile MerckMedicus on the Web and go to the Handheld Settings section. Next, check the box next to journals you would like to add and uncheck the box next to journals you no longer want. Finally, click the Update button.
 
    MEDLINE Journals : Selecting a Journal
  Choose "MEDLINE Journals" from the home screen and your journal list will be shown. Journals with a newly published issue are preceded by an asterisk. Select the Journal you wish to browse.


 
    MEDLINE Journals : Viewing Table of Contents
  This screen shows the Table of Contents (TOC) for the desired journal. The Journal name and publication date appear at the top of the display; you may select them to jump to another journal. The items in the TOC are preceded by an item number. Select the title of a TOC Item to open it. Items with available abstracts are followed by a document icon.

 
    MEDLINE Journals : Reading a Citation
  This screen shows the full record or citation. If the article title is long, it will appear in truncated form; however, simply highlight the title to view it in its entirety. Use the scroll bar on the right to scroll through the record. You can quickly jump to the next item in the TOC by clicking the "Next/Previous" arrows at the bottom of the display.

 
    MEDLINE Journals : Saving a Citation
  You can save an item to your Record Library and then perform a number of actions online such as reading the citation/abstract online, viewing full text from the publisher (if available), or searching for related articles through Unbound MEDLINE. To save an item, simply click "More Online" at the bottom of the display.


 
RSS News
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  To keep you even more in touch with breaking news and events, RSS feeds are available for your Palm OS and Pocket PC PDA devices.
 
  RSS News : Select a News Feed
  To select a particular feed, tap on its title. You can scroll through the list of topics by using the Previous/Next Page arrows at the bottom of the display. 

 
    RSS News : Select an Article
  To select an article from those available, simply tap on the title.  You may scroll through the list of articles by using the Previous/Next Page arrows at the bottom of the display.
Table of Contents
 
   RSS News : Reading an Article
 

After selecting a particular title, you will be taken to the Description screen. Here you will find a brief summary of the news feed followed by a "Web Link". If your PDA has wireless access, simply click the link for access to more in-depth information.


Article View
 
    RSS News : Save an Article
  You can also save an article to your Record Library on the Web. Simply check the "More Online" box at the bottom of the PDA screen. Upon your next synchronization, the article will be saved to your Record Library, allowing you to access the article at your convenience.
Table of Contents
   
Reuters Medical News
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  Reuters Health is a leading provider of medical and healthcare news. Reuters medical news services are widely recognized as unbiased, authoritative, and dependable, with a reputation for quality and timeliness. With content selected daily for relevance and newsworthiness, the daily Medical News is a convenient way for physicians, researchers and other medical professionals to stay informed of developments in their field. Reuters Medical News can also be customized with a precise focus, so that it covers a specific therapeutic area of interest to you.

Required Memory: approximately 15 KB per journal

 
  Reuters Medical News : Select a Topic
  To select a topic choose its title. You can scroll through the list of topics by using the Previous/Next Page arrows at the bottom of the display. 

 
    Reuters Medical News : Select an Article
  To select an article from the Table of Contents, simply highlight the article.  You may scroll through the list by using the Previous/Next Page arrows at the bottom of the display.
Table of Contents
 
   Reuters Medical News : Reading an Article
  To make for easier reading, each article is divided into separate pages. Use the scroll bar (as shown) to move through the pages. In addition, it is possible to scroll through each article using the "Next/Previous Page" arrows.

Article View
   
Pocket Guide to Diagnostic Tests
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Pocket Guide to Diagnostics Tests-Essentials for PDA provides quick, evidence-based information on the selection and interpretation of more than 350 laboratory, imaging, and microbiology tests. You can use the many built-in navigation features to quickly review the desired information or link to related topics.

Required memory:  1.0 MB

    Pocket Guide to Diagnostic Tests : Select an Index
  You can switch among  indexes by using the drop-down list menu below and selecting an index.


    Pocket Guide to Diagnostic Tests: Select an Entry
  To find an entry quickly, enter its name on the "Jump to" line. To select an entry, choose its title. You can scroll through the list of entries by using the Previous/Next Page arrows at the bottom of the display. 

    Pocket Guide to Diagnostic Tests: Reading a Record
 

To make for easier reading, each topic is divided into separate pages. To see the list of pages, use the drop-down menu (as shown below). In addition, it is possible to scroll through the pages using the "Next/Previous Page" arrows..


 
Medicus eWATCH
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The Medicus eWATCH feature allows you to create and save MEDLINE searches and have the latest results for those searches downloaded to your PDA. Each night, Medicus eWATCH automatically looks for new content based on the searches you have created. When new content is available, it will be sent to your PDA when you synchronize.

 
  eWATCH : Creating an eWATCH Search
 

Use your Mobile MerckMedicus on the Web account to create your eWATCH searches.Two types of eWATCH searches are available: Self-Defined and Current Topic. (See the Mobile MerckMedicus on the Web section below for more detail).

After synchronizing, your eWATCH searches will be listed on your PDA's Mobile MerckMedicus home screen. Select the eWATCH name to view its related content.


 
  eWATCH : New Content Available
  Although searches are executed nightly, you will see changes only when new content is available. When new content has been retrieved, an asterisk will precede the eWATCH name. In addition, the date of your most recent content update automatically appears after each search.


 
   eWATCH : Reading an Article
  To make for easier reading, each article is divided into separate pages. Use the scroll bar (as shown) to move through the pages. In addition, it is possible to scroll through each article using the "Next/Previous Page" arrows.


TOC View

Abstract View
   
Mobile MerckMedicus on the Web
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  In addition to viewing leading clinical resources on the handheld, Mobile MerckMedicus allows you to queue requests and capture questions at the point of care. On synchronization of the handheld with the Web, these requests are sent to your Record Library on the Web, where you can link to more in-depth information. The Web component also allows you to customize your handheld subscriptions and manage your library of requests.
 
    Mobile MerckMedicus on the Web : Your Record Library
 

Mobile MerckMedicus on the Web consists of a number of interlinking components that allow you to view and organize records saved from your handheld,  manage your handheld settings, launch MEDLINE Journals, and create eWATCH searches.


 
    Mobile MerckMedicus on the Web : Viewing Records
  Records saved from your handheld appear in your Library with links to more in-depth information. Records can be placed in folders of your choosing (explained below). A record can also be filed to a folder by clicking the folder name to the right of the record (currently "Infectious Diseases").

Sample Record Library Record
 
     Mobile MerckMedicus on the Web : Managing Records
  Records are displayed in the "Record Library" window. The default view is of your "Unfiled" records; however, you can view records in a different folder or for a particular date (see below).

Use the check box to the left of each record to select it and then perform a function in the "Record Manager" such as "File" or "Delete". These functions can be performed on multiple records simultaneously.

NOTE: Records are deleted when you click "delete". You will not be prompted to confirm or be able to undelete records.

 
   Mobile MerckMedicus on the Web : Viewing Harrison's Practice and Mobile      MerckMedicus Records
 

Both Mobile MerckMedicus and Harrison's Practice are powered by the Unbound Medicine platform. If you subscribe to both applications through Mobile MerckMedicus, your Record Library (in Mobile MerckMedicus) and Archive (in Harrison's Practice) will be merged.

For example, if you are using Mobile MerckMedicus and click the "Record Library" tab, you will see records saved from both Harrison's Practice and Mobile MerckMedicus.

Conversely, if you are using the Harrison's Practice application and click the My Archive tab (the Harrison's Practice version of Record Library), then you will see both your Mobile MerckMedicus and Harrison's Practice records.

 
   Mobile MerckMedicus on the Web : Managing Folders
 

The "Folder Manager" located to the left of the "Record Display" has two sections. "View" allows you to switch from folder to folder. The active folder is designated by the "Open folder" icon; to open another folder simply click on its name.

The "Manage" portion allows you to perform such functions as creating new folders, renaming/recolor existing folders, or deleting folders. When you delete a folder you are given the option to delete all records in it or to move all records to the "Unfiled" folder.


 
     Mobile MerckMedicus on the Web : Using the Calendar
  Mobile MerckMedicus contains a Calendar display that serves a number of purposes. Beyond displaying the current date, the calendar also highlights the dates you saved records in your Library. You can select a new date using the Month and Year drop-down menus or click one of the highlighted days and the "Record Display" will be redrawn with all your saved records beginning on that date.

 
     Mobile MerckMedicus on the Web : Handheld Settings
  To modify your content selections, log into Mobile MerckMedicus at http://www.MerckMedicus.com and click the "Handheld SETTINGS" tab.

 

Clicking on the "Handheld Settings" tab will take you to the following screen. From here, you can view, add, and delete your content selections. Any modifications to your content will be reflected on your handheld after your next Sync.


 
MEDLINE Journals on the Web
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  As a highly effective web-based interface to the world's medical literature, Unbound MEDLINE helps searchers find relevant, focused, medical information. It provides a powerful search of the National Library of Medicine's PubMed database and allows users--both experienced and inexperienced--to formulate sophisticated MEDLINE queries. When available, links are also provided to full articles. 
 
    Unbound MEDLINE search  : Classic MEDLINE Query
 
The Classic Query tab is selected by default. From here you may submit search terms in one or more of the available fields: Keywords, Author, and Journal. Enter a search term and click either Quick Search or Assisted Search.  Quick Search directs your search term to the Medline database as a keyword.  Assisted Search also directs your search term to the Medline database, but does so guided by the medical subject headings--or MeSH terms--you choose.


 
    Unbound MEDLINE search : Clinical MEDLINE Query
  A Clinical Query provides a filtered search of the Medline database. Filters may reduce the number of citations a search returns, but may increase the likelihood that the citations found will be relevant to your search. Unbound MEDLINE offers several methods by which to limit your Clinical Query: Subject, Category, Emphasis, and Language.


 
     Unbound MEDLINE search :  Journal Browser
  The Journal Browser feature allows you to view the latest table of contents page from journals available in Unbound MEDLINE. Click the Journal Browser tab and you are presented with two sections: My MEDLINE Journals and All Available. The My MEDLINE Journals section lists all the Journals to which you are currently subscribed. To view the TOC of a particular Journal, click its title. To remove a Journal from the list, simply click the remove link to the right of that title.

 

List of Journals Being Tracked

 

Journal's Table of Contents

 
Medicus eWATCH on the Web
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The Medicus eWATCH feature allows you to create and save Medline searches. There are two types of eWATCH searches available: Self-Defined and Current Topic (pre-defined).

 
eWATCH : Self-Defined Searches
  The eWATCH feature allows you to create and save your own MEDLINE search(es). Each time you synchronize, the most current results for that search will be delivered to your handheld device.

To begin, login to your Mobile MerckMedicus on the Web account and click the "Medicus eWATCH" tab. In the "My Topics: Self-defined searches" section, click the Create button and you will be guided by on-screen prompts:

  • First, perform either a Classic or Clinical Query. After either type of search, you will arrive at the "Medline Search Results" page.

  • Next, review your search results. Once you are satisfied with your search, save it by clicking the eWATCH link in the upper-right corner of the Record Manager display.

  • Finally, use the textbox provided to name your search so that it may be uniquely identified. You may also add Notes if you wish. After you have entered the necessary information, click the Save button. You will be returned to the Medicus eWATCH page and your entry will be listed under "My Topics: Self-defined Searches".

To delete an eWATCH topic, simply click the Delete link to the right of the search you wish to discard. You will then be prompted to confirm the deletion. Click OK to delete; click Cancel to return to the previous page.


 
eWATCH : Choose from Current Topics
 

Current Topics are MEDLINE searches created by MerckMedicus for your convenience. Topics are based on frequently used search terms on MerckMedicus. You can select Current Topics for eWATCH and have the latest search results of downloaded to your PDA upon synchronization.

To begin, login to your Mobile MerckMedicus on the Web account and click the "Medicus eWATCH" tab. In the section titled "Current Topics : Choose from pre-defined searches", click the "Select" button to be taken to the "Select Current Topics" screen.

Available Specialties are listed to the left of the screen. Click the name of the Specialty that interests you, and the available searches for that Specialty will appear to the right. Click the checkbox next to the eWATCH search(es) you desire and click the "Update" button. To select another Specialty, simply click its name from the list and repeat the process.

To return to the main eWATCH page and view your list of Current Topics, click the "Medicus eWATCH" tab.

To delete a Current Topic, click the Delete link to the right of the search you wish to discard.


 
eWATCH : Running an eWATCH Search on the Web
 

To execute either a Self-defined or Current Topic (pre-defined) search on the Web, click on the search's Name from the Medicus eWATCH page. You will then be provided with a list of the latest relevant citations from MEDLINE.


 
Support
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    Support : Common Install Problems
 


1.) How do I reinstall Mobile MerckMedicus to my Palm device?

Remove the program from your Palm, follow these steps:
  1. From the home screen of your Palm, click on the menu icon (located in the top left hand corner)
  2. When the Menu appears, choose "delete...".
  3. Select the program and click on the "Delete..." button
  4. When prompted, confirm the deletion.

Make sure all files have been removed from the memory card as well.

Next, perform a "Soft Reset" on the device and re-install the program.

To download the latest version of the software, see Question 5b below.

Once on the site, login in to the application using the username and password you have created. Then click on the tab labeled PDA Tools. You will then notice the section "Mobile MerckMedicus". Click the link labled "Download Mobile MerckMedicus to your PDA." From this point follow the on-screen installation instructions.

2.) I get an error when I try to Sync for the first time.
There are a few possible causes of errors during Sync.  Often the cause of the error can be found in the HotSync log.  To view the log, right-click the HotSync icon in your Window's System Tray and choose "View Log..."  Look for messages that come after "MerckMedicus Version X.XX Build X, Palm Version: X.X".

Not enough memory on your handheld
Each content resource requires a different amount of memory. To check that you have adequate space available:
  1. From the handheld home screen, Tap the "Menu" button in the Graffiti area.
  2. From the "App" menu, select "Info". Your memory usage will appear at the top of
      the screen. If you do not have the correct amount of memory available, consider
      deleting some unused applications.

To free additional space on your handheld:
  1. From the handheld home screen, Select the "Menu" button in the Graffiti area.
  2. From the "App" menu, select "Delete". A List of the applications installed to
      your handheld and their memory usage will be displayed. Tap on the application
       you wish to delete. You will be asked to confirm the operation. Continue to do
       this until the "Free Memory" displayed at the top of the screen equals the
       appropriate amount.

Proxy server settings
If you normally use a proxy server to connect to the Internet, you may need to enter your proxy settings in the HotSync application. If you are not familiar with proxy server settings, you may need to contact your IT department. To enter or verify your proxy server information:
  1. Right-click on the HotSync icon in your Window's System Tray.
  2. Select "Custom…"
  3. Select "Mobile MerckMedicus" from the Conduit list, and then click on "Change".
  4. Check the "Use Proxy Server" button and fill in the appropriate information.

You can also check the proxy server connections in your web browser. To do so:

  1. Open Internet Explorer
  2. Click on "Tools" > "Internet Options"
  3. Click on the “Connections” Tab
  4. Click on the “LAN Settings” button at the bottom
  5. Under Proxy server please uncheck the box and click ““Ok”


3.) I installed MobileMerckMedicus.exe and synchronized, but I can't find the application on my handheld.
It's possible that some or all of Mobile MerckMedicus did not get installed. You can check your HotSync log to see if any specific errors are displayed:
  1. Right-click on the HotSync icon in your Window's System Tray .
  2. Select "View Log…"
            Possible error messages can include:
                - Out of memory (see #2: Not enough memory on your Handheld)
                - Connection to the handheld was lost (try to Sync again)


4.) How do I login to Mobile MerckMedicus?
  1. Go to http://www.merckmedicus.com
  2. Sign in
  3. Click the "PDA Tools" tab.
  4. Click the "Learn more about Mobile MerckMedicus" link to access your content.


5.) I downloaded the Installer, but now I can't find it.
There are two ways to solve this problem. The first is to use the "Search" option of the Windows Start menu.
  1. From the Windows Start menu, select "Search" and then "For Files or Folders…"
  2. Enter "MobileMerckMedicus" in the field labeled "Search for files or folders named:"
  3. Click the "Search Now" button.


5b.) The second is to download the Mobile MerckMedicus Installer again:
  1. Login to Mobile MerckMedicus (see #4: How do I login to Mobile MerckMedicus).
  2. Click the "Handheld SETTINGS" tab.
  3. Choose the "Handheld Software" link in the "Content Selections" section.
  4. Follow the onscreen instructions.  When asked where to download the Installer, please note for future reference the directory into which it will be saved.

6.) Can I install Mobile MerckMedicus on a memory card?
Yes, this product can be installed on memory cards. To install on a supported memory card, simply click "Yes" when asked during installation if you wish to place the application on a memory card.


7.) Is there a version of Mobile MerckMedicus for Pocket PC, Psion or MacOS?
A Pocket PC version is available.  The software installer can be downloaded from the "Handheld SETTINGS" section (see question #5 above).  To view the Pocket PC User Guide, log into Mobile MerckMedicus, go to "Handheld SETTINGS", and click on "Pocket PC User Guide". Currently, there is no support for the Psion platform or for Mac OS.


8.) How do I add or remove content from my handheld?
  1. Login to Mobile MerckMedicus (see #4: How do I login to Mobile MerckMedicus).
  2. Click on the "Handheld SETTINGS".
  3. In the Content Selections section, click on the title of the content source you wish to adjust.
  4. Check or uncheck the appropriate content and click the "Update" button.
  5. Sync your handheld.


9.) I can't install Mobile MerckMedicus on my PC.
With some operating systems (Notably Windows NT, 2000, and XP Pro) you must have Administrator access to install some programs. You may need to contact your internal support department to assist with the install if you do not have administrative rights on your PC.

 
    Support : Contacting Merck

 

 

 

 Technical experts are available to answer your questions Monday through Friday. 

Please call us at: 1 - 800 - 489 - 5119 

You're welcome to leave a voicemail message after business hours; we'll return your call by the end of the next business day. Or, please go to the Contact Us page on   www.merckmedicus.com and fill in the form and click Submit. 

 
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