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The impact of strategic conflict on the management of information technology in a hospital.
Aust Health Rev. 1994; 17(4):135-54.AH

Abstract

This case study examines the management of information technology in a public teaching hospital. The technology is divided into two major classes: central, mainly administrative systems; and local clinical systems. This split is an outcome of the strategic conflict between the goals of efficiency and effectiveness as pursued by administrators and clinicians respectively. Without resolving this conflict it would be very difficult to develop an integrated information system for this hospital.

Authors+Show Affiliations

Yetton P
Fujitsu Centre for Managing Information Technology in Organisations.
Southon G
No affiliation info available
Craig J
No affiliation info available

MeSH

Conflict, PsychologicalDecision Making, OrganizationalHealth Services ResearchHospital Bed Capacity, 500 and overHospital Information SystemsHospital-Physician RelationsHospitals, PublicHospitals, UniversityHumansNew South WalesPublic Health AdministrationSystems Integration

Pub Type(s)

Journal Article

Language

eng

PubMed ID

10140582

Citation

Yetton, P, et al. "The Impact of Strategic Conflict On the Management of Information Technology in a Hospital." Australian Health Review : a Publication of the Australian Hospital Association, vol. 17, no. 4, 1994, pp. 135-54.
Yetton P, Southon G, Craig J. The impact of strategic conflict on the management of information technology in a hospital. Aust Health Rev. 1994;17(4):135-54.
Yetton, P., Southon, G., & Craig, J. (1994). The impact of strategic conflict on the management of information technology in a hospital. Australian Health Review : a Publication of the Australian Hospital Association, 17(4), 135-54.
Yetton P, Southon G, Craig J. The Impact of Strategic Conflict On the Management of Information Technology in a Hospital. Aust Health Rev. 1994;17(4):135-54. PubMed PMID: 10140582.
* Article titles in AMA citation format should be in sentence-case
TY - JOUR T1 - The impact of strategic conflict on the management of information technology in a hospital. AU - Yetton,P, AU - Southon,G, AU - Craig,J, PY - 1993/12/9/pubmed PY - 1993/12/9/medline PY - 1993/12/9/entrez SP - 135 EP - 54 JF - Australian health review : a publication of the Australian Hospital Association JO - Aust Health Rev VL - 17 IS - 4 N2 - This case study examines the management of information technology in a public teaching hospital. The technology is divided into two major classes: central, mainly administrative systems; and local clinical systems. This split is an outcome of the strategic conflict between the goals of efficiency and effectiveness as pursued by administrators and clinicians respectively. Without resolving this conflict it would be very difficult to develop an integrated information system for this hospital. SN - 0156-5788 UR - https://www.unboundmedicine.com/medline/citation/10140582/The_impact_of_strategic_conflict_on_the_management_of_information_technology_in_a_hospital_ DB - PRIME DP - Unbound Medicine ER -