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Productivity and quality improvements in health care through airboss mobile messaging services.
Stud Health Technol Inform. 1997; 39:583-90.SH

Abstract

The US health care industry is in the midst of revolutionary changes. Under tremendous pressures from third-party payers and managed care programs to control costs while providing high quality medical services, health care entities are now looking at information technologies to help them achieve their goals. These goals typically include improved productivity, efficiency and decision-making capabilities among staff members. Moreover, hospitals and other health care facilities that provide a broad and integrated range of inpatient and outpatient care, wellness and home care services are in the best position to offer comprehensive packages to managed care and private insurers. Many health care providers and administrators are considered mobile employees. This mobility can range from intra-building and intra-campus to multi-site and metropolitan areas. This group often relies on a variety of information technologies such as personal computers, communicating laptops, pagers, cellular phones, wireline phones, cordless phones and fax machines to stay in touch and handle information needs. These health care professionals require mobile information access and messaging tools to improve communications, control accessibility and enhance decision-making capabilities. AirBoss mobile messaging services could address the health care industry's need for improved messaging capabilities for its mobile employees. The AirBoss family of services supports integrated voice services, data messaging, mobile facsimile and customized information delivery. This paper describes overview of the current mobile data networking capability, the AirBoss architecture, the health care-related applications it addresses and long-term benefits. In addition, a prototype application for mobile home health care workers is illustrated. This prototype application provides integrated e-mail, information services, web access, real-time access and update of patient records from wireline or wireless networks, and cross media delivery and notification. It provides seamless wide area access to patient data in a secure environment, thus providing a continuity of care from the hospital to home.

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Authors+Show Affiliations

Shah PJ
Department of Electrical and Computer Engineering, University of Arizona, Tucson 85721, USA. pinkesh@ece.arizona.edu, martinez@ece.arizona.edu
Martinez R
No affiliation info available
Cooney E
No affiliation info available

MeSH

Home Care ServicesHospital Information SystemsHumansSystems IntegrationTelecommunications

Pub Type(s)

Journal Article

Language

eng

PubMed ID

10168952

Citation

Shah, P J., et al. "Productivity and Quality Improvements in Health Care Through Airboss Mobile Messaging Services." Studies in Health Technology and Informatics, vol. 39, 1997, pp. 583-90.
Shah PJ, Martinez R, Cooney E. Productivity and quality improvements in health care through airboss mobile messaging services. Stud Health Technol Inform. 1997;39:583-90.
Shah, P. J., Martinez, R., & Cooney, E. (1997). Productivity and quality improvements in health care through airboss mobile messaging services. Studies in Health Technology and Informatics, 39, 583-90.
Shah PJ, Martinez R, Cooney E. Productivity and Quality Improvements in Health Care Through Airboss Mobile Messaging Services. Stud Health Technol Inform. 1997;39:583-90. PubMed PMID: 10168952.
* Article titles in AMA citation format should be in sentence-case
TY - JOUR T1 - Productivity and quality improvements in health care through airboss mobile messaging services. AU - Shah,P J, AU - Martinez,R, AU - Cooney,E, PY - 1996/12/8/pubmed PY - 1996/12/8/medline PY - 1996/12/8/entrez SP - 583 EP - 90 JF - Studies in health technology and informatics JO - Stud Health Technol Inform VL - 39 N2 - The US health care industry is in the midst of revolutionary changes. Under tremendous pressures from third-party payers and managed care programs to control costs while providing high quality medical services, health care entities are now looking at information technologies to help them achieve their goals. These goals typically include improved productivity, efficiency and decision-making capabilities among staff members. Moreover, hospitals and other health care facilities that provide a broad and integrated range of inpatient and outpatient care, wellness and home care services are in the best position to offer comprehensive packages to managed care and private insurers. Many health care providers and administrators are considered mobile employees. This mobility can range from intra-building and intra-campus to multi-site and metropolitan areas. This group often relies on a variety of information technologies such as personal computers, communicating laptops, pagers, cellular phones, wireline phones, cordless phones and fax machines to stay in touch and handle information needs. These health care professionals require mobile information access and messaging tools to improve communications, control accessibility and enhance decision-making capabilities. AirBoss mobile messaging services could address the health care industry's need for improved messaging capabilities for its mobile employees. The AirBoss family of services supports integrated voice services, data messaging, mobile facsimile and customized information delivery. This paper describes overview of the current mobile data networking capability, the AirBoss architecture, the health care-related applications it addresses and long-term benefits. In addition, a prototype application for mobile home health care workers is illustrated. This prototype application provides integrated e-mail, information services, web access, real-time access and update of patient records from wireline or wireless networks, and cross media delivery and notification. It provides seamless wide area access to patient data in a secure environment, thus providing a continuity of care from the hospital to home. SN - 0926-9630 UR - https://www.unboundmedicine.com/medline/citation/10168952/Productivity_and_quality_improvements_in_health_care_through_airboss_mobile_messaging_services_ L2 - http://ebooks.iospress.nl/Extern/EnterMedLine.aspx?ISSN=0926-9630&Volume=39&SPage=583 DB - PRIME DP - Unbound Medicine ER -