Major purchasers view customer service.Manag Care Q. 1998 Summer; 6(3):17-21.MC
Abstract
While managed care organizations may select a variety of strategies toward customer service, the most successful will be adapting their approach to the expectation and requirements of major purchasers. In order to better understand the perspective of the individuals who are responsible for policy decisions at that level, Managed Care Quarterly (MCQ) conducted interviews with three highly respected representatives.
MeSH
Pub Type(s)
Interview
Language
eng
PubMed ID
10182528
Citation
Darling, H, et al. "Major Purchasers View Customer Service." Managed Care Quarterly, vol. 6, no. 3, 1998, pp. 17-21.
Darling H, Kerr V, Lynn D. Major purchasers view customer service. Manag Care Q. 1998;6(3):17-21.
Darling, H., Kerr, V., & Lynn, D. (1998). Major purchasers view customer service. Managed Care Quarterly, 6(3), 17-21.
Darling H, Kerr V, Lynn D. Major Purchasers View Customer Service. Manag Care Q. 1998;6(3):17-21. PubMed PMID: 10182528.
* Article titles in AMA citation format should be in sentence-case
TY - JOUR
T1 - Major purchasers view customer service.
AU - Darling,H,
AU - Kerr,V,
AU - Lynn,D,
PY - 1999/2/1/pubmed
PY - 1999/2/1/medline
PY - 1999/2/1/entrez
SP - 17
EP - 21
JF - Managed care quarterly
JO - Manag Care Q
VL - 6
IS - 3
N2 - While managed care organizations may select a variety of strategies toward customer service, the most successful will be adapting their approach to the expectation and requirements of major purchasers. In order to better understand the perspective of the individuals who are responsible for policy decisions at that level, Managed Care Quarterly (MCQ) conducted interviews with three highly respected representatives.
SN - 1064-5454
UR - https://www.unboundmedicine.com/medline/citation/10182528/Major_purchasers_view_customer_service_
L2 - https://medlineplus.gov/managedcare.html
DB - PRIME
DP - Unbound Medicine
ER -
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