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Key indicators of nursing care team performance: insights from the front line.
Health Care Superv. 1999 Jun; 17(4):70-6.HC

Abstract

Self-directed nursing care teams (NCTs), comprised of a registered nurse (RN) team leader and two or more non-licensed caregivers, are a key feature of patient-focused care reengineering. In well-functioning teams: (1) role overlap routinely occurs; (2) team members express satisfaction with interpersonal communication; and (3) team members express the belief that their shared purpose--and that of the health care organization--is the patient. Focus groups of team members in two case study hospitals expressed generalized dissatisfaction with performance on all three key imperatives of well-functioning teams, but also generally agreed that team delivery of bedside nursing care can work if properly managed. Based on study findings, recommendations for process improvement are made.

Authors+Show Affiliations

Penn State Great Valley School of Graduate Professional Studies, Malvern, USA.No affiliation info availableNo affiliation info available

Pub Type(s)

Journal Article

Language

eng

PubMed ID

10537687

Citation

Dreachslin, J L., et al. "Key Indicators of Nursing Care Team Performance: Insights From the Front Line." The Health Care Supervisor, vol. 17, no. 4, 1999, pp. 70-6.
Dreachslin JL, Hunt PL, Sprainer E. Key indicators of nursing care team performance: insights from the front line. Health Care Superv. 1999;17(4):70-6.
Dreachslin, J. L., Hunt, P. L., & Sprainer, E. (1999). Key indicators of nursing care team performance: insights from the front line. The Health Care Supervisor, 17(4), 70-6.
Dreachslin JL, Hunt PL, Sprainer E. Key Indicators of Nursing Care Team Performance: Insights From the Front Line. Health Care Superv. 1999;17(4):70-6. PubMed PMID: 10537687.
* Article titles in AMA citation format should be in sentence-case
TY - JOUR T1 - Key indicators of nursing care team performance: insights from the front line. AU - Dreachslin,J L, AU - Hunt,P L, AU - Sprainer,E, PY - 1999/10/28/pubmed PY - 1999/10/28/medline PY - 1999/10/28/entrez SP - 70 EP - 6 JF - The Health care supervisor JO - Health Care Superv VL - 17 IS - 4 N2 - Self-directed nursing care teams (NCTs), comprised of a registered nurse (RN) team leader and two or more non-licensed caregivers, are a key feature of patient-focused care reengineering. In well-functioning teams: (1) role overlap routinely occurs; (2) team members express satisfaction with interpersonal communication; and (3) team members express the belief that their shared purpose--and that of the health care organization--is the patient. Focus groups of team members in two case study hospitals expressed generalized dissatisfaction with performance on all three key imperatives of well-functioning teams, but also generally agreed that team delivery of bedside nursing care can work if properly managed. Based on study findings, recommendations for process improvement are made. SN - 0731-3381 UR - https://www.unboundmedicine.com/medline/citation/10537687/Key_indicators_of_nursing_care_team_performance:_insights_from_the_front_line_ L2 - http://ovidsp.ovid.com/ovidweb.cgi?T=JS&PAGE=linkout&SEARCH=10537687.ui DB - PRIME DP - Unbound Medicine ER -