Tags

Type your tag names separated by a space and hit enter

Automation bias and errors: are crews better than individuals?
Int J Aviat Psychol. 2000; 10(1):85-97.IJ

Abstract

The availability of automated decision aids can sometimes feed into the general human tendency to travel the road of least cognitive effort. Is this tendency toward "automation bias" (the use of automation as a heuristic replacement for vigilant information seeking and processing) ameliorated when more than one decision maker is monitoring system events? This study examined automation bias in two-person crews versus solo performers under varying instruction conditions. Training that focused on automation bias and associated errors successfully reduced commission, but not omission, errors. Teams and solo performers were equally likely to fail to respond to system irregularities or events when automated devices failed to indicate them, and to incorrectly follow automated directives when the contradicted other system information.

Authors+Show Affiliations

Skitka LJ
Department of Psychology, University of Illinois at Chicago, USA. lskitka@uic.edu
Mosier KL
No affiliation info available
Burdick M
No affiliation info available
Rosenblatt B
No affiliation info available

MeSH

Aerospace MedicineAttentionAutomationAviationAwarenessDecision MakingHumansSocial FacilitationTask Performance and Analysis

Pub Type(s)

Comparative Study
Journal Article
Research Support, U.S. Gov't, Non-P.H.S.

Language

eng

PubMed ID

11543300

Citation

Skitka, L J., et al. "Automation Bias and Errors: Are Crews Better Than Individuals?" The International Journal of Aviation Psychology, vol. 10, no. 1, 2000, pp. 85-97.
Skitka LJ, Mosier KL, Burdick M, et al. Automation bias and errors: are crews better than individuals? Int J Aviat Psychol. 2000;10(1):85-97.
Skitka, L. J., Mosier, K. L., Burdick, M., & Rosenblatt, B. (2000). Automation bias and errors: are crews better than individuals? The International Journal of Aviation Psychology, 10(1), 85-97.
Skitka LJ, et al. Automation Bias and Errors: Are Crews Better Than Individuals. Int J Aviat Psychol. 2000;10(1):85-97. PubMed PMID: 11543300.
* Article titles in AMA citation format should be in sentence-case
TY - JOUR T1 - Automation bias and errors: are crews better than individuals? AU - Skitka,L J, AU - Mosier,K L, AU - Burdick,M, AU - Rosenblatt,B, PY - 2001/9/7/pubmed PY - 2001/9/11/medline PY - 2001/9/7/entrez SP - 85 EP - 97 JF - The International journal of aviation psychology JO - Int J Aviat Psychol VL - 10 IS - 1 N2 - The availability of automated decision aids can sometimes feed into the general human tendency to travel the road of least cognitive effort. Is this tendency toward "automation bias" (the use of automation as a heuristic replacement for vigilant information seeking and processing) ameliorated when more than one decision maker is monitoring system events? This study examined automation bias in two-person crews versus solo performers under varying instruction conditions. Training that focused on automation bias and associated errors successfully reduced commission, but not omission, errors. Teams and solo performers were equally likely to fail to respond to system irregularities or events when automated devices failed to indicate them, and to incorrectly follow automated directives when the contradicted other system information. SN - 1050-8414 UR - https://www.unboundmedicine.com/medline/citation/11543300/Automation_bias_and_errors:_are_crews_better_than_individuals DB - PRIME DP - Unbound Medicine ER -