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Development and implementation of an information management and information technology strategy for improving healthcare services: a case study.
J Healthc Inf Manag. 2001 Fall; 15(3):261-85.JH

Abstract

PeaceHealth is a multistate, not-for-profit integrated delivery network that owns and operates five acute care hospitals, one critical access hospital, and twenty-five outpatient clinics. PeaceHealth employs approximately two hundred physicians and seventy allied health professionals; it has relationships with one thousand affiliated physicians. In 1990, PeaceHealth developed a set of strategic priorities for delivering seamless care across the continuum, and creating partnerships between caregivers and patient-consumers. A major component of these strategies was development and implementation of the technology, knowledge, organizational, and community infrastructures that would support delivering and using high-quality, timely information when and where it is needed for effective clinical, operational, and financial decision making. Executing this strategy has resulted in implementation of standard enterprisewide information systems, including a computer-based patient record system in inpatient and outpatient settings, tactical and strategic decision support systems, a well-developed intranet and access to the Internet, and a knowledgeable workforce that have enabled PeaceHealth to support and improve its services and business by bringing interactive information directly to patients, caregivers, managers, directors, and executives. This case study discusses the drivers behind the development of this strategy, specific components of the information management and information technology infrastructure, examples of the impact they have had on patients, caregivers, and the organization, and lessons learned.

Authors+Show Affiliations

PeaceHealth, Eugene, Oregon, USA.No affiliation info availableNo affiliation info availableNo affiliation info availableNo affiliation info availableNo affiliation info availableNo affiliation info availableNo affiliation info available

Pub Type(s)

Journal Article

Language

eng

PubMed ID

11642144

Citation

Memel, D S., et al. "Development and Implementation of an Information Management and Information Technology Strategy for Improving Healthcare Services: a Case Study." Journal of Healthcare Information Management : JHIM, vol. 15, no. 3, 2001, pp. 261-85.
Memel DS, Scott JP, McMillan DR, et al. Development and implementation of an information management and information technology strategy for improving healthcare services: a case study. J Healthc Inf Manag. 2001;15(3):261-85.
Memel, D. S., Scott, J. P., McMillan, D. R., Easton, S. M., Donelson, S. M., Campbell, G., Sheehan, M., & Ewing, T. N. (2001). Development and implementation of an information management and information technology strategy for improving healthcare services: a case study. Journal of Healthcare Information Management : JHIM, 15(3), 261-85.
Memel DS, et al. Development and Implementation of an Information Management and Information Technology Strategy for Improving Healthcare Services: a Case Study. J Healthc Inf Manag. 2001;15(3):261-85. PubMed PMID: 11642144.
* Article titles in AMA citation format should be in sentence-case
TY - JOUR T1 - Development and implementation of an information management and information technology strategy for improving healthcare services: a case study. AU - Memel,D S, AU - Scott,J P, AU - McMillan,D R, AU - Easton,S M, AU - Donelson,S M, AU - Campbell,G, AU - Sheehan,M, AU - Ewing,T N, PY - 2001/10/20/pubmed PY - 2002/1/5/medline PY - 2001/10/20/entrez SP - 261 EP - 85 JF - Journal of healthcare information management : JHIM JO - J Healthc Inf Manag VL - 15 IS - 3 N2 - PeaceHealth is a multistate, not-for-profit integrated delivery network that owns and operates five acute care hospitals, one critical access hospital, and twenty-five outpatient clinics. PeaceHealth employs approximately two hundred physicians and seventy allied health professionals; it has relationships with one thousand affiliated physicians. In 1990, PeaceHealth developed a set of strategic priorities for delivering seamless care across the continuum, and creating partnerships between caregivers and patient-consumers. A major component of these strategies was development and implementation of the technology, knowledge, organizational, and community infrastructures that would support delivering and using high-quality, timely information when and where it is needed for effective clinical, operational, and financial decision making. Executing this strategy has resulted in implementation of standard enterprisewide information systems, including a computer-based patient record system in inpatient and outpatient settings, tactical and strategic decision support systems, a well-developed intranet and access to the Internet, and a knowledgeable workforce that have enabled PeaceHealth to support and improve its services and business by bringing interactive information directly to patients, caregivers, managers, directors, and executives. This case study discusses the drivers behind the development of this strategy, specific components of the information management and information technology infrastructure, examples of the impact they have had on patients, caregivers, and the organization, and lessons learned. SN - 1099-811X UR - https://www.unboundmedicine.com/medline/citation/11642144/Development_and_implementation_of_an_information_management_and_information_technology_strategy_for_improving_healthcare_services:_a_case_study_ DB - PRIME DP - Unbound Medicine ER -