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The dynamics of satisfaction.
Hosp Health Netw. 2002 Nov; 76(11):57-63, 2.HH

Abstract

As hospitals wrestle with workforce and quality issues, employee and patient satisfaction have been elevated to core priorities. The Baptist Healthcare Leadership Institute shows how the two are intertwined and how hospitals can improve satisfaction levels.

Authors

Runy LA
No affiliation info available

MeSH

BenchmarkingFloridaHospital AdministrationHospital-Patient RelationsHumansJob SatisfactionLeadershipOrganizational CultureOrganizational ObjectivesPatient SatisfactionPersonnel LoyaltyPersonnel, HospitalQuality Indicators, Health CareUnited States

Pub Type(s)

Journal Article

Language

eng

PubMed ID

12465588

Citation

Runy, Lee Ann. "The Dynamics of Satisfaction." Hospitals & Health Networks, vol. 76, no. 11, 2002, pp. 57-63, 2.
Runy LA. The dynamics of satisfaction. Hosp Health Netw. 2002;76(11):57-63, 2.
Runy, L. A. (2002). The dynamics of satisfaction. Hospitals & Health Networks, 76(11), 57-63, 2.
Runy LA. The Dynamics of Satisfaction. Hosp Health Netw. 2002;76(11):57-63, 2. PubMed PMID: 12465588.
* Article titles in AMA citation format should be in sentence-case
TY - JOUR T1 - The dynamics of satisfaction. A1 - Runy,Lee Ann, PY - 2002/12/6/pubmed PY - 2002/12/27/medline PY - 2002/12/6/entrez SP - 57-63, 2 JF - Hospitals & health networks JO - Hosp Health Netw VL - 76 IS - 11 N2 - As hospitals wrestle with workforce and quality issues, employee and patient satisfaction have been elevated to core priorities. The Baptist Healthcare Leadership Institute shows how the two are intertwined and how hospitals can improve satisfaction levels. SN - 1068-8838 UR - https://www.unboundmedicine.com/medline/citation/12465588/The_dynamics_of_satisfaction_ DB - PRIME DP - Unbound Medicine ER -