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Economic evaluation of CISM--a pilot study.
Int J Emerg Ment Health. 2004 Fall; 6(4):185-96.IJ

Abstract

This paper reports the implementation of the Critical Incident Stress Management (CISM) Program with the German Air Traffic Control Services (DFS). Particular attention is paid to the application of CISM services to a population of air traffic controllers. An extended economic efficiency evaluation was conducted for the European Organization for the Safety of Air Navigation (Eurocontrol) Brussels. Questionnaires and interviews were obtained from forty-seven air traffic controllers (ATCOs), thirteen CISM peers, and the program manager. The collected data describe the goals of the program and their achievement, program implementation, costs, and benefits. The results revealed that after five years the program's estimated fiscal benefits had exceeded the costs (break-even). Moreover, it had improved the safety culture within DFS in many ways. For this reason, controllers who never consulted a peer reported many benefits of the program. They believed that having the program was a good idea as a back-up support in case they would ever need it.

Authors+Show Affiliations

Department of Psychology, University of Copenhagen, Denmark. joachim.vogt@psy.ku.dkNo affiliation info availableNo affiliation info availableNo affiliation info available

Pub Type(s)

Evaluation Study
Journal Article
Multicenter Study

Language

eng

PubMed ID

15635899

Citation

Vogt, Joachim, et al. "Economic Evaluation of CISM--a Pilot Study." International Journal of Emergency Mental Health, vol. 6, no. 4, 2004, pp. 185-96.
Vogt J, Leonhardt J, Köper B, et al. Economic evaluation of CISM--a pilot study. Int J Emerg Ment Health. 2004;6(4):185-96.
Vogt, J., Leonhardt, J., Köper, B., & Pennig, S. (2004). Economic evaluation of CISM--a pilot study. International Journal of Emergency Mental Health, 6(4), 185-96.
Vogt J, et al. Economic Evaluation of CISM--a Pilot Study. Int J Emerg Ment Health. 2004;6(4):185-96. PubMed PMID: 15635899.
* Article titles in AMA citation format should be in sentence-case
TY - JOUR T1 - Economic evaluation of CISM--a pilot study. AU - Vogt,Joachim, AU - Leonhardt,Jörg, AU - Köper,Birgit, AU - Pennig,Stefan, PY - 2005/1/8/pubmed PY - 2005/2/3/medline PY - 2005/1/8/entrez SP - 185 EP - 96 JF - International journal of emergency mental health JO - Int J Emerg Ment Health VL - 6 IS - 4 N2 - This paper reports the implementation of the Critical Incident Stress Management (CISM) Program with the German Air Traffic Control Services (DFS). Particular attention is paid to the application of CISM services to a population of air traffic controllers. An extended economic efficiency evaluation was conducted for the European Organization for the Safety of Air Navigation (Eurocontrol) Brussels. Questionnaires and interviews were obtained from forty-seven air traffic controllers (ATCOs), thirteen CISM peers, and the program manager. The collected data describe the goals of the program and their achievement, program implementation, costs, and benefits. The results revealed that after five years the program's estimated fiscal benefits had exceeded the costs (break-even). Moreover, it had improved the safety culture within DFS in many ways. For this reason, controllers who never consulted a peer reported many benefits of the program. They believed that having the program was a good idea as a back-up support in case they would ever need it. SN - 1522-4821 UR - https://www.unboundmedicine.com/medline/citation/15635899/Economic_evaluation_of_CISM__a_pilot_study_ DB - PRIME DP - Unbound Medicine ER -