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The impact of social support and job stress on public health nurses' organizational citizenship behaviors in rural Taiwan.
Public Health Nurs. 2006 Nov-Dec; 23(6):496-505.PH

Abstract

OBJECTIVE

To examine the relationship between job stress, social support, and organizational citizenship behaviors, by using job satisfaction and organizational commitment as intervening variables among public health nurses (PHNs) in rural areas of Taiwan.

DESIGN

A cross-sectional design was used to sample all 265 PHNs in two rural counties of Taiwan. Of those, 231 (87.2%) PHNs responded.

METHOD

A mailed survey questionnaire was sent to subjects for completion in early 2004. Responses were analyzed using descriptive statistics, exploratory factor analyses, and multiple regression analyses. With six multiple regression models, intervening effects were explored by the approach of Baron and Kenny (1986).

RESULTS

Supervisor support indirectly influenced organizational citizenship behaviors through the intervening effect of organizational commitment, whereas, kinship support, role ambiguity, and workload demonstrated direct impacts on organizational citizenship behaviors.

CONCLUSIONS

This study provides insights into how social support and job stress impacted PHNs' organizational citizenship behaviors. Those PHNs who experienced more supervisor support exhibited higher levels of organizational citizenship behaviors via the intervening effect of organizational commitment.

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Authors+Show Affiliations

Chu CI
Department of Healthcare Administration, Meiho Institute of Technology, Pingtung, Taiwan.
Lee MS
No affiliation info available
Hsu HM
No affiliation info available

MeSH

AdultAttitude of Health PersonnelBurnout, ProfessionalConflict, PsychologicalFactor Analysis, StatisticalFemaleHumansInterprofessional RelationsJob SatisfactionMaleModels, PsychologicalNurse AdministratorsNurse's RoleNursing Methodology ResearchNursing StaffNursing, SupervisoryOrganizational CulturePersonnel LoyaltyPublic Health NursingRegression AnalysisRural PopulationSocial SupportSurveys and QuestionnairesTaiwanWorkload

Pub Type(s)

Journal Article

Language

eng

PubMed ID

17096774

Citation

Chu, Cheng-I, et al. "The Impact of Social Support and Job Stress On Public Health Nurses' Organizational Citizenship Behaviors in Rural Taiwan." Public Health Nursing (Boston, Mass.), vol. 23, no. 6, 2006, pp. 496-505.
Chu CI, Lee MS, Hsu HM. The impact of social support and job stress on public health nurses' organizational citizenship behaviors in rural Taiwan. Public Health Nurs. 2006;23(6):496-505.
Chu, C. I., Lee, M. S., & Hsu, H. M. (2006). The impact of social support and job stress on public health nurses' organizational citizenship behaviors in rural Taiwan. Public Health Nursing (Boston, Mass.), 23(6), 496-505.
Chu CI, Lee MS, Hsu HM. The Impact of Social Support and Job Stress On Public Health Nurses' Organizational Citizenship Behaviors in Rural Taiwan. Public Health Nurs. 2006 Nov-Dec;23(6):496-505. PubMed PMID: 17096774.
* Article titles in AMA citation format should be in sentence-case
TY - JOUR T1 - The impact of social support and job stress on public health nurses' organizational citizenship behaviors in rural Taiwan. AU - Chu,Cheng-I, AU - Lee,Ming-Shinn, AU - Hsu,Hsiang-Ming, PY - 2006/11/14/pubmed PY - 2006/12/30/medline PY - 2006/11/14/entrez SP - 496 EP - 505 JF - Public health nursing (Boston, Mass.) JO - Public Health Nurs VL - 23 IS - 6 N2 - OBJECTIVE: To examine the relationship between job stress, social support, and organizational citizenship behaviors, by using job satisfaction and organizational commitment as intervening variables among public health nurses (PHNs) in rural areas of Taiwan. DESIGN: A cross-sectional design was used to sample all 265 PHNs in two rural counties of Taiwan. Of those, 231 (87.2%) PHNs responded. METHOD: A mailed survey questionnaire was sent to subjects for completion in early 2004. Responses were analyzed using descriptive statistics, exploratory factor analyses, and multiple regression analyses. With six multiple regression models, intervening effects were explored by the approach of Baron and Kenny (1986). RESULTS: Supervisor support indirectly influenced organizational citizenship behaviors through the intervening effect of organizational commitment, whereas, kinship support, role ambiguity, and workload demonstrated direct impacts on organizational citizenship behaviors. CONCLUSIONS: This study provides insights into how social support and job stress impacted PHNs' organizational citizenship behaviors. Those PHNs who experienced more supervisor support exhibited higher levels of organizational citizenship behaviors via the intervening effect of organizational commitment. SN - 0737-1209 UR - https://www.unboundmedicine.com/medline/citation/17096774/The_impact_of_social_support_and_job_stress_on_public_health_nurses'_organizational_citizenship_behaviors_in_rural_Taiwan_ L2 - https://doi.org/10.1111/j.1525-1446.2006.00599.x DB - PRIME DP - Unbound Medicine ER -