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Current and future directions in Medi-Cal chronic disease care management: a view from the top.
Am J Manag Care. 2007 May; 13(5):263-8.AJ

Abstract

OBJECTIVE

To determine the extent to which Medicaid managed care (MMC) organizations are engaged in chronic disease care management (CDCM), tailor CDCM for diverse populations, or plan to expand CDCM.

STUDY DESIGN

Web-based survey of 23 eligible California MMC health plan executives in fall 2005.

METHODS

Frequency distributions of survey responses.

RESULTS

Nineteen (83%) of 23 executives responded, representing 2.5 million beneficiaries. Eighteen (95%) MMC plans reported implementing 1 or more elements of CDCM. Although plans used a wide range of CDCM strategies to reach performance goals, most implemented provider awareness activities such as offering guidelines or disease-specific feedback to physician groups. More than half of the plans reported interest in expanding CDCM to include more active interventions such as disease registries, pay for performance, telephone counseling to patients, and other self-management support programs. Few plans reported tailoring their CDCM to vulnerable member populations such as those with limited literacy or limited English proficiency. Executives reported that insufficient financial resources at the plan level, lack of organizational leadership and commitment in physician organizations, and limited information technology in physician offices were barriers to CDCM expansion.

CONCLUSIONS

California MMC health plans reported substantial interest in CDCM and a desire to increase CDCM. Representatives reported intentions to expand to strategies that more directly engage providers and patients. To ensure that the growing number of vulnerable enrollees with chronic disease receive high-quality care, policy efforts should focus on enabling MMC health plans to more consistently implement and target population-based strategies such as CDCM.

Authors+Show Affiliations

University of California Department of Medicine, San Francisco, CA 94143, USA. goldmanl@medicine.ucsf.eduNo affiliation info availableNo affiliation info availableNo affiliation info available

Pub Type(s)

Journal Article
Research Support, N.I.H., Extramural
Research Support, Non-U.S. Gov't
Research Support, U.S. Gov't, Non-P.H.S.
Research Support, U.S. Gov't, P.H.S.

Language

eng

PubMed ID

17488192

Citation

Goldman, L Elizabeth, et al. "Current and Future Directions in Medi-Cal Chronic Disease Care Management: a View From the Top." The American Journal of Managed Care, vol. 13, no. 5, 2007, pp. 263-8.
Goldman LE, Handley M, Rundall TG, et al. Current and future directions in Medi-Cal chronic disease care management: a view from the top. Am J Manag Care. 2007;13(5):263-8.
Goldman, L. E., Handley, M., Rundall, T. G., & Schillinger, D. (2007). Current and future directions in Medi-Cal chronic disease care management: a view from the top. The American Journal of Managed Care, 13(5), 263-8.
Goldman LE, et al. Current and Future Directions in Medi-Cal Chronic Disease Care Management: a View From the Top. Am J Manag Care. 2007;13(5):263-8. PubMed PMID: 17488192.
* Article titles in AMA citation format should be in sentence-case
TY - JOUR T1 - Current and future directions in Medi-Cal chronic disease care management: a view from the top. AU - Goldman,L Elizabeth, AU - Handley,Margaret, AU - Rundall,Thomas G, AU - Schillinger,Dean, PY - 2007/5/10/pubmed PY - 2007/6/6/medline PY - 2007/5/10/entrez SP - 263 EP - 8 JF - The American journal of managed care JO - Am J Manag Care VL - 13 IS - 5 N2 - OBJECTIVE: To determine the extent to which Medicaid managed care (MMC) organizations are engaged in chronic disease care management (CDCM), tailor CDCM for diverse populations, or plan to expand CDCM. STUDY DESIGN: Web-based survey of 23 eligible California MMC health plan executives in fall 2005. METHODS: Frequency distributions of survey responses. RESULTS: Nineteen (83%) of 23 executives responded, representing 2.5 million beneficiaries. Eighteen (95%) MMC plans reported implementing 1 or more elements of CDCM. Although plans used a wide range of CDCM strategies to reach performance goals, most implemented provider awareness activities such as offering guidelines or disease-specific feedback to physician groups. More than half of the plans reported interest in expanding CDCM to include more active interventions such as disease registries, pay for performance, telephone counseling to patients, and other self-management support programs. Few plans reported tailoring their CDCM to vulnerable member populations such as those with limited literacy or limited English proficiency. Executives reported that insufficient financial resources at the plan level, lack of organizational leadership and commitment in physician organizations, and limited information technology in physician offices were barriers to CDCM expansion. CONCLUSIONS: California MMC health plans reported substantial interest in CDCM and a desire to increase CDCM. Representatives reported intentions to expand to strategies that more directly engage providers and patients. To ensure that the growing number of vulnerable enrollees with chronic disease receive high-quality care, policy efforts should focus on enabling MMC health plans to more consistently implement and target population-based strategies such as CDCM. SN - 1936-2692 UR - https://www.unboundmedicine.com/medline/citation/17488192/Current_and_future_directions_in_Medi_Cal_chronic_disease_care_management:_a_view_from_the_top_ L2 - https://www.ajmc.com/pubMed.php?pii=3316 DB - PRIME DP - Unbound Medicine ER -