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Augmenting team cognition in human-automation teams performing in complex operational environments.
Aviat Space Environ Med. 2007 May; 78(5 Suppl):B63-70.AS

Abstract

There is a growing reliance on automation (e.g., intelligent agents, semi-autonomous robotic systems) to effectively execute increasingly cognitively complex tasks. Successful team performance for such tasks has become even more dependent on team cognition, addressing both human-human and human-automation teams. Team cognition can be viewed as the binding mechanism that produces coordinated behavior within experienced teams, emerging from the interplay between each team member's individual cognition and team process behaviors (e.g., coordination, communication). In order to better understand team cognition in human-automation teams, team performance models need to address issues surrounding the effect of human-agent and human-robot interaction on critical team processes such as coordination and communication. Toward this end, we present a preliminary theoretical framework illustrating how the design and implementation of automation technology may influence team cognition and team coordination in complex operational environments. Integrating constructs from organizational and cognitive science, our proposed framework outlines how information exchange and updating between humans and automation technology may affect lower-level (e.g., working memory) and higher-level (e.g., sense making) cognitive processes as well as teams' higher-order "metacognitive" processes (e.g., performance monitoring). Issues surrounding human-automation interaction are discussed and implications are presented within the context of designing automation technology to improve task performance in human-automation teams.

Authors+Show Affiliations

Cuevas HM
SA Technologies, 13863 Countryplace Dr., Orlando, FL 32826, USA. haydee.cuevas@satechnologies.com
Fiore SM
No affiliation info available
Caldwell BS
No affiliation info available
Strater L
No affiliation info available

MeSH

AutomationCognitionCooperative BehaviorHumansMan-Machine SystemsModels, TheoreticalTask Performance and Analysis

Pub Type(s)

Journal Article
Research Support, Non-U.S. Gov't
Research Support, U.S. Gov't, Non-P.H.S.
Review

Language

eng

PubMed ID

17547306

Citation

Cuevas, Haydee M., et al. "Augmenting Team Cognition in Human-automation Teams Performing in Complex Operational Environments." Aviation, Space, and Environmental Medicine, vol. 78, no. 5 Suppl, 2007, pp. B63-70.
Cuevas HM, Fiore SM, Caldwell BS, et al. Augmenting team cognition in human-automation teams performing in complex operational environments. Aviat Space Environ Med. 2007;78(5 Suppl):B63-70.
Cuevas, H. M., Fiore, S. M., Caldwell, B. S., & Strater, L. (2007). Augmenting team cognition in human-automation teams performing in complex operational environments. Aviation, Space, and Environmental Medicine, 78(5 Suppl), B63-70.
Cuevas HM, et al. Augmenting Team Cognition in Human-automation Teams Performing in Complex Operational Environments. Aviat Space Environ Med. 2007;78(5 Suppl):B63-70. PubMed PMID: 17547306.
* Article titles in AMA citation format should be in sentence-case
TY - JOUR T1 - Augmenting team cognition in human-automation teams performing in complex operational environments. AU - Cuevas,Haydee M, AU - Fiore,Stephen M, AU - Caldwell,Barrett S, AU - Strater,Laura, PY - 2007/6/6/pubmed PY - 2007/6/29/medline PY - 2007/6/6/entrez SP - B63 EP - 70 JF - Aviation, space, and environmental medicine JO - Aviat Space Environ Med VL - 78 IS - 5 Suppl N2 - There is a growing reliance on automation (e.g., intelligent agents, semi-autonomous robotic systems) to effectively execute increasingly cognitively complex tasks. Successful team performance for such tasks has become even more dependent on team cognition, addressing both human-human and human-automation teams. Team cognition can be viewed as the binding mechanism that produces coordinated behavior within experienced teams, emerging from the interplay between each team member's individual cognition and team process behaviors (e.g., coordination, communication). In order to better understand team cognition in human-automation teams, team performance models need to address issues surrounding the effect of human-agent and human-robot interaction on critical team processes such as coordination and communication. Toward this end, we present a preliminary theoretical framework illustrating how the design and implementation of automation technology may influence team cognition and team coordination in complex operational environments. Integrating constructs from organizational and cognitive science, our proposed framework outlines how information exchange and updating between humans and automation technology may affect lower-level (e.g., working memory) and higher-level (e.g., sense making) cognitive processes as well as teams' higher-order "metacognitive" processes (e.g., performance monitoring). Issues surrounding human-automation interaction are discussed and implications are presented within the context of designing automation technology to improve task performance in human-automation teams. SN - 0095-6562 UR - https://www.unboundmedicine.com/medline/citation/17547306/Augmenting_team_cognition_in_human_automation_teams_performing_in_complex_operational_environments_ DB - PRIME DP - Unbound Medicine ER -