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Personality and citizenship behavior: the mediating role of job satisfaction.
J Appl Psychol. 2009 Jul; 94(4):945-59.JA

Abstract

Using meta-analytic path analysis, the authors tested several structural models linking agreeableness and conscientiousness to organizational citizenship behavior (OCB). Results showed that the 2 personality traits had both direct effects and indirect effects-through job satisfaction-on overall OCB. Meta-analytic moderator analyses that distinguished between individual- and organization-targeted citizenship behaviors (OCB-I and OCB-O) showed that agreeableness was more closely related with OCB-I and conscientiousness with OCB-O. Finally, the path analyses predicting OCB-I and OCB-O offered further support for the general hypothesis that these 2 constructs are distinct. That is, the results of these analyses revealed that agreeableness had both direct and indirect effects on OCB-I but only indirect effects on OCB-O, and that for conscientiousness the pattern of direct and indirect effects was exactly opposite (direct and indirect effects on OCB-O but only indirect effects on OCB-I).

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Authors+Show Affiliations

Ilies R
Department of Management, Michigan State University, East Lansing, MI 48824, USA. ilies@msu.edu
Fulmer IS
No affiliation info available
Spitzmuller M
No affiliation info available
Johnson MD
No affiliation info available

MeSH

Employee Performance AppraisalHumansJob SatisfactionModels, PsychologicalMotivationOrganizational CultureOrganizational ObjectivesPersonalitySocial Responsibility

Pub Type(s)

Journal Article
Meta-Analysis

Language

eng

PubMed ID

19594236

Citation

Ilies, Remus, et al. "Personality and Citizenship Behavior: the Mediating Role of Job Satisfaction." The Journal of Applied Psychology, vol. 94, no. 4, 2009, pp. 945-59.
Ilies R, Fulmer IS, Spitzmuller M, et al. Personality and citizenship behavior: the mediating role of job satisfaction. J Appl Psychol. 2009;94(4):945-59.
Ilies, R., Fulmer, I. S., Spitzmuller, M., & Johnson, M. D. (2009). Personality and citizenship behavior: the mediating role of job satisfaction. The Journal of Applied Psychology, 94(4), 945-59. https://doi.org/10.1037/a0013329
Ilies R, et al. Personality and Citizenship Behavior: the Mediating Role of Job Satisfaction. J Appl Psychol. 2009;94(4):945-59. PubMed PMID: 19594236.
* Article titles in AMA citation format should be in sentence-case
TY - JOUR T1 - Personality and citizenship behavior: the mediating role of job satisfaction. AU - Ilies,Remus, AU - Fulmer,Ingrid Smithey, AU - Spitzmuller,Matthias, AU - Johnson,Michael D, PY - 2009/7/15/entrez PY - 2009/7/15/pubmed PY - 2009/8/15/medline SP - 945 EP - 59 JF - The Journal of applied psychology JO - J Appl Psychol VL - 94 IS - 4 N2 - Using meta-analytic path analysis, the authors tested several structural models linking agreeableness and conscientiousness to organizational citizenship behavior (OCB). Results showed that the 2 personality traits had both direct effects and indirect effects-through job satisfaction-on overall OCB. Meta-analytic moderator analyses that distinguished between individual- and organization-targeted citizenship behaviors (OCB-I and OCB-O) showed that agreeableness was more closely related with OCB-I and conscientiousness with OCB-O. Finally, the path analyses predicting OCB-I and OCB-O offered further support for the general hypothesis that these 2 constructs are distinct. That is, the results of these analyses revealed that agreeableness had both direct and indirect effects on OCB-I but only indirect effects on OCB-O, and that for conscientiousness the pattern of direct and indirect effects was exactly opposite (direct and indirect effects on OCB-O but only indirect effects on OCB-I). SN - 0021-9010 UR - https://www.unboundmedicine.com/medline/citation/19594236/Personality_and_citizenship_behavior:_the_mediating_role_of_job_satisfaction_ L2 - http://content.apa.org/journals/apl/94/4/945 DB - PRIME DP - Unbound Medicine ER -