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Servant leadership, procedural justice climate, service climate, employee attitudes, and organizational citizenship behavior: a cross-level investigation.
J Appl Psychol. 2010 May; 95(3):517-29.JA

Abstract

This study tests the influence of servant leadership on 2 group climates, employee attitudes, and organizational citizenship behavior. Results from a sample of 815 employees and 123 immediate supervisors revealed that commitment to the supervisor, self-efficacy, procedural justice climate, and service climate partially mediated the relationship between servant leadership and organizational citizenship behavior. Cross-level interaction results revealed that procedural justice climate and positive service climate amplified the influence of commitment to the supervisor on organizational citizenship behavior. Implications of these results for theory and practice and directions for future research are discussed.

Authors+Show Affiliations

Department of Management, W P Carey School of Business, Arizona State University, Tempe, AZ 85287-4006, USA. fred.walumbwa@asu.eduNo affiliation info availableNo affiliation info available

Pub Type(s)

Journal Article

Language

eng

PubMed ID

20476830

Citation

Walumbwa, Fred O., et al. "Servant Leadership, Procedural Justice Climate, Service Climate, Employee Attitudes, and Organizational Citizenship Behavior: a Cross-level Investigation." The Journal of Applied Psychology, vol. 95, no. 3, 2010, pp. 517-29.
Walumbwa FO, Hartnell CA, Oke A. Servant leadership, procedural justice climate, service climate, employee attitudes, and organizational citizenship behavior: a cross-level investigation. J Appl Psychol. 2010;95(3):517-29.
Walumbwa, F. O., Hartnell, C. A., & Oke, A. (2010). Servant leadership, procedural justice climate, service climate, employee attitudes, and organizational citizenship behavior: a cross-level investigation. The Journal of Applied Psychology, 95(3), 517-29. https://doi.org/10.1037/a0018867
Walumbwa FO, Hartnell CA, Oke A. Servant Leadership, Procedural Justice Climate, Service Climate, Employee Attitudes, and Organizational Citizenship Behavior: a Cross-level Investigation. J Appl Psychol. 2010;95(3):517-29. PubMed PMID: 20476830.
* Article titles in AMA citation format should be in sentence-case
TY - JOUR T1 - Servant leadership, procedural justice climate, service climate, employee attitudes, and organizational citizenship behavior: a cross-level investigation. AU - Walumbwa,Fred O, AU - Hartnell,Chad A, AU - Oke,Adegoke, PY - 2010/5/19/entrez PY - 2010/5/19/pubmed PY - 2010/9/16/medline SP - 517 EP - 29 JF - The Journal of applied psychology JO - J Appl Psychol VL - 95 IS - 3 N2 - This study tests the influence of servant leadership on 2 group climates, employee attitudes, and organizational citizenship behavior. Results from a sample of 815 employees and 123 immediate supervisors revealed that commitment to the supervisor, self-efficacy, procedural justice climate, and service climate partially mediated the relationship between servant leadership and organizational citizenship behavior. Cross-level interaction results revealed that procedural justice climate and positive service climate amplified the influence of commitment to the supervisor on organizational citizenship behavior. Implications of these results for theory and practice and directions for future research are discussed. SN - 1939-1854 UR - https://www.unboundmedicine.com/medline/citation/20476830/Servant_leadership_procedural_justice_climate_service_climate_employee_attitudes_and_organizational_citizenship_behavior:_a_cross_level_investigation_ L2 - http://content.apa.org/journals/apl/95/3/517 DB - PRIME DP - Unbound Medicine ER -