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The mediating effect of burnout on the relationship between structural empowerment and organizational citizenship behaviours.
J Nurs Manag. 2010 Apr; 18(3):339-48.JN

Abstract

AIM

We used Kanter's (1977) structural empowerment theory to examine the influence of structural empowerment and emotional exhaustion on healthcare professionals' use of organizational citizenship behaviours directed at the organization (OCBO) and peers (OCBI).

BACKGROUND

Organizational citizenship behaviours (OCB) are discretionary behaviours that are not rewarded directly by the organization but have been linked to positive outcomes, such as increased job satisfaction and lower turnover intentions. Promoting OCB can help employees and organizations flourish despite current challenges in the healthcare system. Structural empowerment may influence the frequency and type of OCB by reducing burnout.

METHOD

We conducted multiple mediated regression analyses to test two hypothesized models about relationships between empowerment, emotional exhaustion and two types of OCB (OCBI and OCBO) in a sample of 897 healthcare professionals in five Canadian hospitals.

RESULTS

Emotional exhaustion was found to be a significant mediator of the relationship between empowerment and OCBO. The predicted mediation of the empowerment/OCBI relationship by emotional exhaustion was not supported.

CONCLUSIONS

Exhaustion was an important mediator of empowering working conditions and OCBO, but was not significantly related to OCBI. Empowerment was significantly related to both OCBO and OCBI.

IMPLICATIONS FOR NURSING MANAGEMENT

Promoting empowerment among healthcare workers may decrease burnout and promote OCB. Specific managerial strategies are discussed in the present study.

Authors+Show Affiliations

Faculty of Science, Saint Marys University, Halifax, NS B3H 3C3, Canada. Stephanie.gilbert@smu.caNo affiliation info availableNo affiliation info available

Pub Type(s)

Journal Article

Language

eng

PubMed ID

20546475

Citation

Gilbert, Stephanie, et al. "The Mediating Effect of Burnout On the Relationship Between Structural Empowerment and Organizational Citizenship Behaviours." Journal of Nursing Management, vol. 18, no. 3, 2010, pp. 339-48.
Gilbert S, Laschinger HK, Leiter M. The mediating effect of burnout on the relationship between structural empowerment and organizational citizenship behaviours. J Nurs Manag. 2010;18(3):339-48.
Gilbert, S., Laschinger, H. K., & Leiter, M. (2010). The mediating effect of burnout on the relationship between structural empowerment and organizational citizenship behaviours. Journal of Nursing Management, 18(3), 339-48. https://doi.org/10.1111/j.1365-2834.2010.01074.x
Gilbert S, Laschinger HK, Leiter M. The Mediating Effect of Burnout On the Relationship Between Structural Empowerment and Organizational Citizenship Behaviours. J Nurs Manag. 2010;18(3):339-48. PubMed PMID: 20546475.
* Article titles in AMA citation format should be in sentence-case
TY - JOUR T1 - The mediating effect of burnout on the relationship between structural empowerment and organizational citizenship behaviours. AU - Gilbert,Stephanie, AU - Laschinger,Heather K S, AU - Leiter,Michael, PY - 2010/6/16/entrez PY - 2010/6/16/pubmed PY - 2011/1/7/medline SP - 339 EP - 48 JF - Journal of nursing management JO - J Nurs Manag VL - 18 IS - 3 N2 - AIM: We used Kanter's (1977) structural empowerment theory to examine the influence of structural empowerment and emotional exhaustion on healthcare professionals' use of organizational citizenship behaviours directed at the organization (OCBO) and peers (OCBI). BACKGROUND: Organizational citizenship behaviours (OCB) are discretionary behaviours that are not rewarded directly by the organization but have been linked to positive outcomes, such as increased job satisfaction and lower turnover intentions. Promoting OCB can help employees and organizations flourish despite current challenges in the healthcare system. Structural empowerment may influence the frequency and type of OCB by reducing burnout. METHOD: We conducted multiple mediated regression analyses to test two hypothesized models about relationships between empowerment, emotional exhaustion and two types of OCB (OCBI and OCBO) in a sample of 897 healthcare professionals in five Canadian hospitals. RESULTS: Emotional exhaustion was found to be a significant mediator of the relationship between empowerment and OCBO. The predicted mediation of the empowerment/OCBI relationship by emotional exhaustion was not supported. CONCLUSIONS: Exhaustion was an important mediator of empowering working conditions and OCBO, but was not significantly related to OCBI. Empowerment was significantly related to both OCBO and OCBI. IMPLICATIONS FOR NURSING MANAGEMENT: Promoting empowerment among healthcare workers may decrease burnout and promote OCB. Specific managerial strategies are discussed in the present study. SN - 1365-2834 UR - https://www.unboundmedicine.com/medline/citation/20546475/The_mediating_effect_of_burnout_on_the_relationship_between_structural_empowerment_and_organizational_citizenship_behaviours_ DB - PRIME DP - Unbound Medicine ER -