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When distress hits home: the role of contextual factors and psychological distress in predicting employees' responses to abusive supervision.
J Appl Psychol. 2011 Jul; 96(4):713-29.JA

Abstract

We developed a model of the relationships among aggressive norms, abusive supervision, psychological distress, family undermining, and supervisor-directed deviance. We tested the model in 2 studies using multisource data: a 3-wave investigation of 184 full-time employees (Study 1) and a 2-wave investigation of 188 restaurant workers (Study 2). Results revealed that (a) abusive supervision mediated the relationship between aggressive norms and psychological distress, (b) psychological distress mediated the effects of abusive supervision on spouse undermining, (c) abusive supervision had a direct positive relationship with supervisor-directed deviance, (d) the positive relationship between psychological distress and spouse undermining was stronger for men as opposed to women, and (e) employees engaged in relationship-oriented occupations reported greater levels of abusive supervision and psychological distress. Implications for theory and practice are discussed.

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Authors+Show Affiliations

Restubog SL
Research School of Business, College of Business and Economics, The Australian National University, Canberra, ACT 0200, Australia. simon.restubog@anu.edu.au
Scott KL
No affiliation info available
Zagenczyk TJ
No affiliation info available

MeSH

Adaptation, PsychologicalAdultAffectAggressionEmploymentFamily ConflictFemaleHumansInterpersonal RelationsMaleModels, StatisticalOrganizational CulturePersonnel ManagementPhilippinesRoleSocial BehaviorSpousesStress, Psychological

Pub Type(s)

Journal Article
Research Support, Non-U.S. Gov't

Language

eng

PubMed ID

21280933

Citation

Restubog, Simon Lloyd D., et al. "When Distress Hits Home: the Role of Contextual Factors and Psychological Distress in Predicting Employees' Responses to Abusive Supervision." The Journal of Applied Psychology, vol. 96, no. 4, 2011, pp. 713-29.
Restubog SL, Scott KL, Zagenczyk TJ. When distress hits home: the role of contextual factors and psychological distress in predicting employees' responses to abusive supervision. J Appl Psychol. 2011;96(4):713-29.
Restubog, S. L., Scott, K. L., & Zagenczyk, T. J. (2011). When distress hits home: the role of contextual factors and psychological distress in predicting employees' responses to abusive supervision. The Journal of Applied Psychology, 96(4), 713-29. https://doi.org/10.1037/a0021593
Restubog SL, Scott KL, Zagenczyk TJ. When Distress Hits Home: the Role of Contextual Factors and Psychological Distress in Predicting Employees' Responses to Abusive Supervision. J Appl Psychol. 2011;96(4):713-29. PubMed PMID: 21280933.
* Article titles in AMA citation format should be in sentence-case
TY - JOUR T1 - When distress hits home: the role of contextual factors and psychological distress in predicting employees' responses to abusive supervision. AU - Restubog,Simon Lloyd D, AU - Scott,Kristin L, AU - Zagenczyk,Thomas J, PY - 2011/2/2/entrez PY - 2011/2/2/pubmed PY - 2011/11/16/medline SP - 713 EP - 29 JF - The Journal of applied psychology JO - J Appl Psychol VL - 96 IS - 4 N2 - We developed a model of the relationships among aggressive norms, abusive supervision, psychological distress, family undermining, and supervisor-directed deviance. We tested the model in 2 studies using multisource data: a 3-wave investigation of 184 full-time employees (Study 1) and a 2-wave investigation of 188 restaurant workers (Study 2). Results revealed that (a) abusive supervision mediated the relationship between aggressive norms and psychological distress, (b) psychological distress mediated the effects of abusive supervision on spouse undermining, (c) abusive supervision had a direct positive relationship with supervisor-directed deviance, (d) the positive relationship between psychological distress and spouse undermining was stronger for men as opposed to women, and (e) employees engaged in relationship-oriented occupations reported greater levels of abusive supervision and psychological distress. Implications for theory and practice are discussed. SN - 1939-1854 UR - https://www.unboundmedicine.com/medline/citation/21280933/When_distress_hits_home:_the_role_of_contextual_factors_and_psychological_distress_in_predicting_employees'_responses_to_abusive_supervision_ L2 - http://content.apa.org/journals/apl/96/4/713 DB - PRIME DP - Unbound Medicine ER -