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A moderated mediation model of the relationship between organizational citizenship behaviors and job performance.
J Appl Psychol. 2011 Nov; 96(6):1328-36.JA

Abstract

Addressing numerous calls for future research on understanding the theoretical mechanisms that explain the relationship between organizational citizenship behaviors (OCBs) and job performance, this study focused on how an employee's relationships with coworkers mediate the relationship between his or her OCBs and his or her job performance. It also looked at how task autonomy might moderate this mediated relationship. The results of an empirical study involving 364 jewelry designers, 310 coworkers, and 284 supervisors indicated that coworker relations mediated the relationship between OCBs and job performance. In addition, task autonomy positively moderated both paths of this mediated relationship. Finally, these results hold for OCBs that are targeted at individuals but not for OCBs that are targeted toward organizations.

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Authors+Show Affiliations

Ozer M
City University of Hong Kong, Kowloon, Hong Kong. mgozer@cityu.edu.hk

MeSH

AdultAttitudeEfficiency, OrganizationalEmploymentFemaleHumansJob SatisfactionMaleMiddle AgedModels, OrganizationalModels, PsychologicalOrganizational CulturePersonnel LoyaltySocial BehaviorSocial ResponsibilitySurveys and QuestionnairesWorkplace

Pub Type(s)

Journal Article

Language

eng

PubMed ID

21574674

Citation

Ozer, Muammer. "A Moderated Mediation Model of the Relationship Between Organizational Citizenship Behaviors and Job Performance." The Journal of Applied Psychology, vol. 96, no. 6, 2011, pp. 1328-36.
Ozer M. A moderated mediation model of the relationship between organizational citizenship behaviors and job performance. J Appl Psychol. 2011;96(6):1328-36.
Ozer, M. (2011). A moderated mediation model of the relationship between organizational citizenship behaviors and job performance. The Journal of Applied Psychology, 96(6), 1328-36. https://doi.org/10.1037/a0023644
Ozer M. A Moderated Mediation Model of the Relationship Between Organizational Citizenship Behaviors and Job Performance. J Appl Psychol. 2011;96(6):1328-36. PubMed PMID: 21574674.
* Article titles in AMA citation format should be in sentence-case
TY - JOUR T1 - A moderated mediation model of the relationship between organizational citizenship behaviors and job performance. A1 - Ozer,Muammer, Y1 - 2011/05/16/ PY - 2011/5/18/entrez PY - 2011/5/18/pubmed PY - 2012/3/29/medline SP - 1328 EP - 36 JF - The Journal of applied psychology JO - J Appl Psychol VL - 96 IS - 6 N2 - Addressing numerous calls for future research on understanding the theoretical mechanisms that explain the relationship between organizational citizenship behaviors (OCBs) and job performance, this study focused on how an employee's relationships with coworkers mediate the relationship between his or her OCBs and his or her job performance. It also looked at how task autonomy might moderate this mediated relationship. The results of an empirical study involving 364 jewelry designers, 310 coworkers, and 284 supervisors indicated that coworker relations mediated the relationship between OCBs and job performance. In addition, task autonomy positively moderated both paths of this mediated relationship. Finally, these results hold for OCBs that are targeted at individuals but not for OCBs that are targeted toward organizations. SN - 1939-1854 UR - https://www.unboundmedicine.com/medline/citation/21574674/A_moderated_mediation_model_of_the_relationship_between_organizational_citizenship_behaviors_and_job_performance_ L2 - http://content.apa.org/journals/apl/96/6/1328 DB - PRIME DP - Unbound Medicine ER -