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The moderating role of cognitive control deficits in the link from emotional dissonance to burnout symptoms and absenteeism.
J Occup Health Psychol. 2011 Jul; 16(3):313-30.JO

Abstract

The present study examines whether cognitive control deficits (CCDs) as a personal vulnerability factor amplify the relationship between emotional dissonance (ED; perceived discrepancy between felt and expressed emotions) and burnout symptoms (emotional exhaustion and depersonalization) as well as absenteeism. CCDs refer to daily failures and impairments of attention regulation, impulse control, and memory. The prediction of the moderator effect of CCDs draws on the argument that portraying emotions which are not genuinely felt is a form of self-regulation taxing and depleting a limited resource capacity. Interindividual differences in the resource capacity are reflected by the measure of CCDs. Drawing on two German samples (one cross-sectional and one longitudinal sample; NTOTAL = 645) of service employees, the present study analyzed interactive effects of ED and CCDs on exhaustion, depersonalization, and two indicators of absenteeism. As was hypothesized, latent moderated structural equation modeling revealed that the adverse impacts of ED on both burnout symptoms and absence behavior were amplified as a function of CCDs. Theoretical and practical implications of the present results will be discussed.

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Authors+Show Affiliations

Diestel S
Leibniz Research Centre for Working Environment and Human Factors, Technical University of Dortmund, Dortmund, Germany. diestel@ifado.de
Schmidt KH
No affiliation info available

MeSH

AbsenteeismAdolescentAdultBurnout, ProfessionalCross-Sectional StudiesEmotionsExecutive FunctionFactor Analysis, StatisticalFemaleGermanyHumansLongitudinal StudiesMaleMiddle AgedPsychological TestsSurveys and QuestionnairesWorkplaceYoung Adult

Pub Type(s)

Journal Article

Language

eng

PubMed ID

21728438

Citation

Diestel, Stefan, and Klaus-Helmut Schmidt. "The Moderating Role of Cognitive Control Deficits in the Link From Emotional Dissonance to Burnout Symptoms and Absenteeism." Journal of Occupational Health Psychology, vol. 16, no. 3, 2011, pp. 313-30.
Diestel S, Schmidt KH. The moderating role of cognitive control deficits in the link from emotional dissonance to burnout symptoms and absenteeism. J Occup Health Psychol. 2011;16(3):313-30.
Diestel, S., & Schmidt, K. H. (2011). The moderating role of cognitive control deficits in the link from emotional dissonance to burnout symptoms and absenteeism. Journal of Occupational Health Psychology, 16(3), 313-30. https://doi.org/10.1037/a0022934
Diestel S, Schmidt KH. The Moderating Role of Cognitive Control Deficits in the Link From Emotional Dissonance to Burnout Symptoms and Absenteeism. J Occup Health Psychol. 2011;16(3):313-30. PubMed PMID: 21728438.
* Article titles in AMA citation format should be in sentence-case
TY - JOUR T1 - The moderating role of cognitive control deficits in the link from emotional dissonance to burnout symptoms and absenteeism. AU - Diestel,Stefan, AU - Schmidt,Klaus-Helmut, PY - 2011/7/7/entrez PY - 2011/7/7/pubmed PY - 2011/11/8/medline SP - 313 EP - 30 JF - Journal of occupational health psychology JO - J Occup Health Psychol VL - 16 IS - 3 N2 - The present study examines whether cognitive control deficits (CCDs) as a personal vulnerability factor amplify the relationship between emotional dissonance (ED; perceived discrepancy between felt and expressed emotions) and burnout symptoms (emotional exhaustion and depersonalization) as well as absenteeism. CCDs refer to daily failures and impairments of attention regulation, impulse control, and memory. The prediction of the moderator effect of CCDs draws on the argument that portraying emotions which are not genuinely felt is a form of self-regulation taxing and depleting a limited resource capacity. Interindividual differences in the resource capacity are reflected by the measure of CCDs. Drawing on two German samples (one cross-sectional and one longitudinal sample; NTOTAL = 645) of service employees, the present study analyzed interactive effects of ED and CCDs on exhaustion, depersonalization, and two indicators of absenteeism. As was hypothesized, latent moderated structural equation modeling revealed that the adverse impacts of ED on both burnout symptoms and absence behavior were amplified as a function of CCDs. Theoretical and practical implications of the present results will be discussed. SN - 1939-1307 UR - https://www.unboundmedicine.com/medline/citation/21728438/The_moderating_role_of_cognitive_control_deficits_in_the_link_from_emotional_dissonance_to_burnout_symptoms_and_absenteeism_ L2 - http://content.apa.org/journals/ocp/16/3/313 DB - PRIME DP - Unbound Medicine ER -