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Job satisfaction and organizational citizenship behavior of personnel at one university hospital in Thailand.
J Med Assoc Thai. 2012 Jun; 95 Suppl 6:S102-8.JM

Abstract

OBJECTIVE

To investigate the relationship between job satisfaction and Organizational Citizenship Behavior (OCB) of the personnel at one university hospital in Thailand.

MATERIAL AND METHOD

This cross-sectional descriptive study was conducted on 296 respondents who worked in the Office of the Dean, 13 departments and 2 Offices of Research Center and Office of Community Medicine Center. All of them were personnel in one university hospital in Thailand. The Organizational Citizenship Behavior Questionnaire of Niehoff and Moorman using the five dimensions scale developed by Podsakoff and Mackenzie and Job Descriptive Index (JDI) were used for assessing job satisfaction. For inferential statistics, Pearson's product moment correlation coefficient was used for correlation.

RESULTS

The percentage mean score of job satisfaction was 58.67 and subscale of job satisfaction was found that satisfaction with supervision held the highest of the mean score, while satisfaction with pay and promotion had the lowest and low of the mean score. The mean score of OCB was high and the facets of OCB was found that conscientiousness had the highest mean score and sportsmanship had the lowest. By using Pearson's Product Moment Correlation Coefficient to analyze the relationships between satisfaction and OCB, it showed that there were statistically significant low positive correlations between job satisfaction and OCB (r = 0.173, p < 0.01).

CONCLUSION

The one university hospital executives should promote the pay, promotion and supervision factors which encourage personnel to be satisfied and demonstrate their OCB as their reciprocal reaction.

Authors+Show Affiliations

Faculty of Public Health, Mahidol University, Bangkok, Thailand. phpit@mahidol.ac.thNo affiliation info availableNo affiliation info availableNo affiliation info available

Pub Type(s)

Journal Article

Language

eng

PubMed ID

23130495

Citation

Intaraprasong, Bhusita, et al. "Job Satisfaction and Organizational Citizenship Behavior of Personnel at One University Hospital in Thailand." Journal of the Medical Association of Thailand = Chotmaihet Thangphaet, vol. 95 Suppl 6, 2012, pp. S102-8.
Intaraprasong B, Dityen W, Krugkrunjit P, et al. Job satisfaction and organizational citizenship behavior of personnel at one university hospital in Thailand. J Med Assoc Thai. 2012;95 Suppl 6:S102-8.
Intaraprasong, B., Dityen, W., Krugkrunjit, P., & Subhadrabandhu, T. (2012). Job satisfaction and organizational citizenship behavior of personnel at one university hospital in Thailand. Journal of the Medical Association of Thailand = Chotmaihet Thangphaet, 95 Suppl 6, S102-8.
Intaraprasong B, et al. Job Satisfaction and Organizational Citizenship Behavior of Personnel at One University Hospital in Thailand. J Med Assoc Thai. 2012;95 Suppl 6:S102-8. PubMed PMID: 23130495.
* Article titles in AMA citation format should be in sentence-case
TY - JOUR T1 - Job satisfaction and organizational citizenship behavior of personnel at one university hospital in Thailand. AU - Intaraprasong,Bhusita, AU - Dityen,Warunee, AU - Krugkrunjit,Peera, AU - Subhadrabandhu,Thanya, PY - 2012/11/8/entrez PY - 2012/11/8/pubmed PY - 2012/12/10/medline SP - S102 EP - 8 JF - Journal of the Medical Association of Thailand = Chotmaihet thangphaet JO - J Med Assoc Thai VL - 95 Suppl 6 N2 - OBJECTIVE: To investigate the relationship between job satisfaction and Organizational Citizenship Behavior (OCB) of the personnel at one university hospital in Thailand. MATERIAL AND METHOD: This cross-sectional descriptive study was conducted on 296 respondents who worked in the Office of the Dean, 13 departments and 2 Offices of Research Center and Office of Community Medicine Center. All of them were personnel in one university hospital in Thailand. The Organizational Citizenship Behavior Questionnaire of Niehoff and Moorman using the five dimensions scale developed by Podsakoff and Mackenzie and Job Descriptive Index (JDI) were used for assessing job satisfaction. For inferential statistics, Pearson's product moment correlation coefficient was used for correlation. RESULTS: The percentage mean score of job satisfaction was 58.67 and subscale of job satisfaction was found that satisfaction with supervision held the highest of the mean score, while satisfaction with pay and promotion had the lowest and low of the mean score. The mean score of OCB was high and the facets of OCB was found that conscientiousness had the highest mean score and sportsmanship had the lowest. By using Pearson's Product Moment Correlation Coefficient to analyze the relationships between satisfaction and OCB, it showed that there were statistically significant low positive correlations between job satisfaction and OCB (r = 0.173, p < 0.01). CONCLUSION: The one university hospital executives should promote the pay, promotion and supervision factors which encourage personnel to be satisfied and demonstrate their OCB as their reciprocal reaction. SN - 0125-2208 UR - https://www.unboundmedicine.com/medline/citation/23130495/Job_satisfaction_and_organizational_citizenship_behavior_of_personnel_at_one_university_hospital_in_Thailand_ DB - PRIME DP - Unbound Medicine ER -