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Initiatives to improve feedback culture in the final year of a veterinary program.
J Vet Med Educ. 2014 Summer; 41(2):162-71.JV

Abstract

Despite the recognized importance of feedback in education, student satisfaction with the feedback process in medical and veterinary programs is often disappointing. We undertook various initiatives to try to improve the feedback culture in the final clinical year of the veterinary program at the University of Bristol, focusing on formative verbal feedback. The initiatives included E-mailed guidelines to staff and students, a faculty development workshop, and a reflective portfolio task for students. Following these initiatives, staff and students were surveyed regarding their perceptions of formative feedback in clinical rotations, and focus groups were held to further explore issues. The amount of feedback appeared to have increased, along with improved recognition of feedback by students and increased staff confidence and competence in the process. Other themes that emerged included inconsistencies in feedback among staff and between rotations; difficulties with giving verbal feedback to students, particularly when it relates to professionalism; the consequences of feedback for both staff and students; changes and challenges in students' feedback-seeking behavior; and the difficulties in providing accurate, personal end-of-rotation assessments. This project has helped improve the feedback culture within our clinics; the importance of sustaining and further developing the feedback culture is discussed in this article.

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Publisher Full Text (DOI)

Authors

Warman SM
No affiliation info available
Laws EJ
No affiliation info available
Crowther E
No affiliation info available
Baillie S
No affiliation info available

MeSH

Clinical CompetenceEducation, VeterinaryEnglandFacultyKnowledge of Results, PsychologicalStudents, Health Occupations

Pub Type(s)

Journal Article

Language

eng

PubMed ID

24686719

Citation

Warman, Sheena M., et al. "Initiatives to Improve Feedback Culture in the Final Year of a Veterinary Program." Journal of Veterinary Medical Education, vol. 41, no. 2, 2014, pp. 162-71.
Warman SM, Laws EJ, Crowther E, et al. Initiatives to improve feedback culture in the final year of a veterinary program. J Vet Med Educ. 2014;41(2):162-71.
Warman, S. M., Laws, E. J., Crowther, E., & Baillie, S. (2014). Initiatives to improve feedback culture in the final year of a veterinary program. Journal of Veterinary Medical Education, 41(2), 162-71. https://doi.org/10.3138/jvme.1013-142R
Warman SM, et al. Initiatives to Improve Feedback Culture in the Final Year of a Veterinary Program. J Vet Med Educ. 2014;41(2):162-71. PubMed PMID: 24686719.
* Article titles in AMA citation format should be in sentence-case
TY - JOUR T1 - Initiatives to improve feedback culture in the final year of a veterinary program. AU - Warman,Sheena M, AU - Laws,Emma J, AU - Crowther,Emma, AU - Baillie,Sarah, PY - 2014/4/2/entrez PY - 2014/4/2/pubmed PY - 2014/7/25/medline KW - clinical workplace KW - faculty development KW - feedback KW - veterinary education SP - 162 EP - 71 JF - Journal of veterinary medical education JO - J Vet Med Educ VL - 41 IS - 2 N2 - Despite the recognized importance of feedback in education, student satisfaction with the feedback process in medical and veterinary programs is often disappointing. We undertook various initiatives to try to improve the feedback culture in the final clinical year of the veterinary program at the University of Bristol, focusing on formative verbal feedback. The initiatives included E-mailed guidelines to staff and students, a faculty development workshop, and a reflective portfolio task for students. Following these initiatives, staff and students were surveyed regarding their perceptions of formative feedback in clinical rotations, and focus groups were held to further explore issues. The amount of feedback appeared to have increased, along with improved recognition of feedback by students and increased staff confidence and competence in the process. Other themes that emerged included inconsistencies in feedback among staff and between rotations; difficulties with giving verbal feedback to students, particularly when it relates to professionalism; the consequences of feedback for both staff and students; changes and challenges in students' feedback-seeking behavior; and the difficulties in providing accurate, personal end-of-rotation assessments. This project has helped improve the feedback culture within our clinics; the importance of sustaining and further developing the feedback culture is discussed in this article. SN - 0748-321X UR - https://www.unboundmedicine.com/medline/citation/24686719/Initiatives_to_improve_feedback_culture_in_the_final_year_of_a_veterinary_program_ DB - PRIME DP - Unbound Medicine ER -