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"Well, I'm tired of tryin'!" Organizational citizenship behavior and citizenship fatigue.
J Appl Psychol. 2015 Jan; 100(1):56-74.JA

Abstract

This study seeks to identify workplace conditions that influence the degree to which employees feel worn out, tired, or on edge attributed to engaging in organizational citizenship behavior (OCB) and also how this phenomenon, which we refer to as citizenship fatigue, is associated with future occurrences of OCB. Using data collected from 273 employees and their peers at multiple points in time, we found that the relationship between OCB and citizenship fatigue depends on levels of perceived organizational support, quality of team-member exchange relationships, and pressure to engage in OCB. Specifically, the relationship between OCB and citizenship fatigue is significantly stronger and positive when perceived organizational support is low, and it is significantly stronger and negative when the quality of team-member exchange is high and pressure to engage in OCB is low. Our results also indicate that citizenship fatigue is negatively related to subsequent acts of OCB. Finally, supplemental analyses reveal that the relationship between OCB and citizenship fatigue may vary as a function of the specific facet of OCB. We conclude with a discussion of the key theoretical and practical implications of our findings.

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Publisher Full Text (DOI)

Authors+Show Affiliations

Bolino MC
Division of Management and Entrepreneurship, Price College of Business, University of Oklahoma.
Hsiung HH
Department of Business Administration, National Dong Hwa University.
Harvey J
College of Business, University of Wyoming.
LePine JA
Department of Management, W. P. Carey School of Business, Arizona State University.

MeSH

AdultEmploymentFacultyFemaleHumansMaleMental FatigueMiddle AgedOrganizational CultureSocial Behavior

Pub Type(s)

Journal Article

Language

eng

PubMed ID

25111252

Citation

Bolino, Mark C., et al. ""Well, I'm Tired of Tryin'!" Organizational Citizenship Behavior and Citizenship Fatigue." The Journal of Applied Psychology, vol. 100, no. 1, 2015, pp. 56-74.
Bolino MC, Hsiung HH, Harvey J, et al. "Well, I'm tired of tryin'!" Organizational citizenship behavior and citizenship fatigue. J Appl Psychol. 2015;100(1):56-74.
Bolino, M. C., Hsiung, H. H., Harvey, J., & LePine, J. A. (2015). "Well, I'm tired of tryin'!" Organizational citizenship behavior and citizenship fatigue. The Journal of Applied Psychology, 100(1), 56-74. https://doi.org/10.1037/a0037583
Bolino MC, et al. "Well, I'm Tired of Tryin'!" Organizational Citizenship Behavior and Citizenship Fatigue. J Appl Psychol. 2015;100(1):56-74. PubMed PMID: 25111252.
* Article titles in AMA citation format should be in sentence-case
TY - JOUR T1 - "Well, I'm tired of tryin'!" Organizational citizenship behavior and citizenship fatigue. AU - Bolino,Mark C, AU - Hsiung,Hsin-Hua, AU - Harvey,Jaron, AU - LePine,Jeffery A, Y1 - 2014/08/11/ PY - 2014/8/12/entrez PY - 2014/8/12/pubmed PY - 2016/10/8/medline SP - 56 EP - 74 JF - The Journal of applied psychology JO - J Appl Psychol VL - 100 IS - 1 N2 - This study seeks to identify workplace conditions that influence the degree to which employees feel worn out, tired, or on edge attributed to engaging in organizational citizenship behavior (OCB) and also how this phenomenon, which we refer to as citizenship fatigue, is associated with future occurrences of OCB. Using data collected from 273 employees and their peers at multiple points in time, we found that the relationship between OCB and citizenship fatigue depends on levels of perceived organizational support, quality of team-member exchange relationships, and pressure to engage in OCB. Specifically, the relationship between OCB and citizenship fatigue is significantly stronger and positive when perceived organizational support is low, and it is significantly stronger and negative when the quality of team-member exchange is high and pressure to engage in OCB is low. Our results also indicate that citizenship fatigue is negatively related to subsequent acts of OCB. Finally, supplemental analyses reveal that the relationship between OCB and citizenship fatigue may vary as a function of the specific facet of OCB. We conclude with a discussion of the key theoretical and practical implications of our findings. SN - 1939-1854 UR - https://www.unboundmedicine.com/medline/citation/25111252/"Well_I'm_tired_of_tryin'"_Organizational_citizenship_behavior_and_citizenship_fatigue_ DB - PRIME DP - Unbound Medicine ER -