Tags

Type your tag names separated by a space and hit enter

Going the extra mile and feeling energized: An enrichment perspective of organizational citizenship behaviors.
J Appl Psychol. 2016 Mar; 101(3):379-91.JA

Abstract

Scholars have voiced concerns about the potential dark side of Organizational Citizenship Behavior (OCB), arguing that OCB consumes energy, which contributes to a depletion of personal resources and results in poorer well-being. Drawing from research on the meaningfulness of work, we propose a pattern opposite to depletion: that OCB enhances energy, which contributes to an enrichment of personal resources and results in better well-being. This idea was tested over the course of a workweek with 224 day-level ratings from 67 employees and 30 managers working in a service management firm. Three-level hierarchical linear modeling indicated that supervisor-rated daily OCB was positively associated with employees' vigor at the end of the workday, and multilevel structural equation modeling analyses showed that this relationship was mediated by meaningfulness of work. Moreover, we found that the association between OCB and work meaningfulness was stronger for employees with greater role ambiguity. Exploratory analyses revealed that daily in-role performance and daily OCB interacted to predict meaningfulness of work, such that the association between daily OCB and meaningfulness of work was more prominent among those who exhibited high levels of daily in-role performance. We discuss implications of these findings, limitations, and directions for future research.

Links

Publisher Full Text (DOI)

Authors+Show Affiliations

Lam CF
Department of Management & Entrepreneurship, Sawyer Business School.
Wan WH
Oregon Institute of Occupational Health Sciences, Oregon Health & Science University.
Roussin CJ
Harvard Medical School.

MeSH

AdultEmploymentFemaleHumansJob SatisfactionMaleMiddle AgedOrganizational CultureSocial Behavior

Pub Type(s)

Journal Article

Language

eng

PubMed ID

26595756

Citation

Lam, Chak Fu, et al. "Going the Extra Mile and Feeling Energized: an Enrichment Perspective of Organizational Citizenship Behaviors." The Journal of Applied Psychology, vol. 101, no. 3, 2016, pp. 379-91.
Lam CF, Wan WH, Roussin CJ. Going the extra mile and feeling energized: An enrichment perspective of organizational citizenship behaviors. J Appl Psychol. 2016;101(3):379-91.
Lam, C. F., Wan, W. H., & Roussin, C. J. (2016). Going the extra mile and feeling energized: An enrichment perspective of organizational citizenship behaviors. The Journal of Applied Psychology, 101(3), 379-91. https://doi.org/10.1037/apl0000071
Lam CF, Wan WH, Roussin CJ. Going the Extra Mile and Feeling Energized: an Enrichment Perspective of Organizational Citizenship Behaviors. J Appl Psychol. 2016;101(3):379-91. PubMed PMID: 26595756.
* Article titles in AMA citation format should be in sentence-case
TY - JOUR T1 - Going the extra mile and feeling energized: An enrichment perspective of organizational citizenship behaviors. AU - Lam,Chak Fu, AU - Wan,Wylie H, AU - Roussin,Christopher J, Y1 - 2015/11/23/ PY - 2015/11/24/entrez PY - 2015/11/26/pubmed PY - 2017/1/18/medline SP - 379 EP - 91 JF - The Journal of applied psychology JO - J Appl Psychol VL - 101 IS - 3 N2 - Scholars have voiced concerns about the potential dark side of Organizational Citizenship Behavior (OCB), arguing that OCB consumes energy, which contributes to a depletion of personal resources and results in poorer well-being. Drawing from research on the meaningfulness of work, we propose a pattern opposite to depletion: that OCB enhances energy, which contributes to an enrichment of personal resources and results in better well-being. This idea was tested over the course of a workweek with 224 day-level ratings from 67 employees and 30 managers working in a service management firm. Three-level hierarchical linear modeling indicated that supervisor-rated daily OCB was positively associated with employees' vigor at the end of the workday, and multilevel structural equation modeling analyses showed that this relationship was mediated by meaningfulness of work. Moreover, we found that the association between OCB and work meaningfulness was stronger for employees with greater role ambiguity. Exploratory analyses revealed that daily in-role performance and daily OCB interacted to predict meaningfulness of work, such that the association between daily OCB and meaningfulness of work was more prominent among those who exhibited high levels of daily in-role performance. We discuss implications of these findings, limitations, and directions for future research. SN - 1939-1854 UR - https://www.unboundmedicine.com/medline/citation/26595756/Going_the_extra_mile_and_feeling_energized:_An_enrichment_perspective_of_organizational_citizenship_behaviors_ DB - PRIME DP - Unbound Medicine ER -