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Cross-cultural care encounters in paediatric care: minority ethnic parents' experiences.
Scand J Caring Sci. 2017 Mar; 31(1):54-62.SJ

Abstract

BACKGROUND

Because of worldwide migration, the healthcare staff in general as well as in paedi"atric care specifically is challenged increasingly by people from various ethnic backgrounds. The challenge is related to providing culturally competent care and effectively communicating with people from diverse cultural and ethnic backgrounds who have different health beliefs, practices, values and languages. This also applies to the Swedish society and to Swedish paediatric care.

AIM

The purpose of this study was to describe the expectations and experiences of cross-cultural care encounters among minority ethnic parents in Swedish paediatric care.

METHOD

A qualitative design was used in the study. Data were collected using semi-structured interviews between October 2011 and March 2012. The sample consisted of 12 parents of minority ethnic backgrounds who had their child in a ward at a children's hospital in the Stockholm County Council. The interviews were analysed using manifest content analysis.

ETHICAL CONSIDERATIONS

The Regional Ethical Review Committee approved the study (Ref: Nr: 2011/927-31/5).

RESULTS

The analysis of the interviews led to three categories: fundamentals in nursing, cultural sensitivity and understanding, and influencing conditions.

CONCLUSIONS

Generic knowledge and skills of nurses outweighed the need for the nurses to have culture-specific knowledge of their patients or relatives in cross-cultural care encounters. Language skills and the availability of bilingual nurses in a multi-ethnic society can facilitate communication and increase parents' satisfaction in cross-cultural care encounters.

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Authors+Show Affiliations

Tavallali AG
Division of Nursing, Department of Neurobiology, Care Sciences and Society, Karolinska Institutet, Stockholm, Sweden.
Jirwe M
Division of Nursing, Department of Neurobiology, Care Sciences and Society, Karolinska Institutet, Stockholm, Sweden.
Kabir ZN
Division of Nursing, Department of Neurobiology, Care Sciences and Society, Karolinska Institutet, Stockholm, Sweden.

MeSH

AdolescentAdultAttitude of Health PersonnelChildChild, PreschoolCommunicationCultural CompetencyCulturally Competent CareEthnic GroupsFemaleHumansInfantMaleMiddle AgedMinority GroupsParentsPediatricsQualitative ResearchSweden

Pub Type(s)

Journal Article

Language

eng

PubMed ID

26800093

Citation

Tavallali, Azar Gashasb, et al. "Cross-cultural Care Encounters in Paediatric Care: Minority Ethnic Parents' Experiences." Scandinavian Journal of Caring Sciences, vol. 31, no. 1, 2017, pp. 54-62.
Tavallali AG, Jirwe M, Kabir ZN. Cross-cultural care encounters in paediatric care: minority ethnic parents' experiences. Scand J Caring Sci. 2017;31(1):54-62.
Tavallali, A. G., Jirwe, M., & Kabir, Z. N. (2017). Cross-cultural care encounters in paediatric care: minority ethnic parents' experiences. Scandinavian Journal of Caring Sciences, 31(1), 54-62. https://doi.org/10.1111/scs.12314
Tavallali AG, Jirwe M, Kabir ZN. Cross-cultural Care Encounters in Paediatric Care: Minority Ethnic Parents' Experiences. Scand J Caring Sci. 2017;31(1):54-62. PubMed PMID: 26800093.
* Article titles in AMA citation format should be in sentence-case
TY - JOUR T1 - Cross-cultural care encounters in paediatric care: minority ethnic parents' experiences. AU - Tavallali,Azar Gashasb, AU - Jirwe,Maria, AU - Kabir,Zarina Nahar, Y1 - 2016/01/22/ PY - 2015/02/13/received PY - 2015/11/09/accepted PY - 2016/1/23/pubmed PY - 2017/11/29/medline PY - 2016/1/23/entrez KW - content analysis KW - cross-cultural care encounter KW - cultural competence KW - ethnic minority KW - experiences KW - paediatric care KW - parents KW - qualitative method KW - transcultural nursing SP - 54 EP - 62 JF - Scandinavian journal of caring sciences JO - Scand J Caring Sci VL - 31 IS - 1 N2 - BACKGROUND: Because of worldwide migration, the healthcare staff in general as well as in paedi"atric care specifically is challenged increasingly by people from various ethnic backgrounds. The challenge is related to providing culturally competent care and effectively communicating with people from diverse cultural and ethnic backgrounds who have different health beliefs, practices, values and languages. This also applies to the Swedish society and to Swedish paediatric care. AIM: The purpose of this study was to describe the expectations and experiences of cross-cultural care encounters among minority ethnic parents in Swedish paediatric care. METHOD: A qualitative design was used in the study. Data were collected using semi-structured interviews between October 2011 and March 2012. The sample consisted of 12 parents of minority ethnic backgrounds who had their child in a ward at a children's hospital in the Stockholm County Council. The interviews were analysed using manifest content analysis. ETHICAL CONSIDERATIONS: The Regional Ethical Review Committee approved the study (Ref: Nr: 2011/927-31/5). RESULTS: The analysis of the interviews led to three categories: fundamentals in nursing, cultural sensitivity and understanding, and influencing conditions. CONCLUSIONS: Generic knowledge and skills of nurses outweighed the need for the nurses to have culture-specific knowledge of their patients or relatives in cross-cultural care encounters. Language skills and the availability of bilingual nurses in a multi-ethnic society can facilitate communication and increase parents' satisfaction in cross-cultural care encounters. SN - 1471-6712 UR - https://www.unboundmedicine.com/medline/citation/26800093/Cross_cultural_care_encounters_in_paediatric_care:_minority_ethnic_parents'_experiences_ L2 - https://doi.org/10.1111/scs.12314 DB - PRIME DP - Unbound Medicine ER -