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The relationships between perceived organizational support, affective commitment, psychological contract breach, organizational citizenship behaviour and work engagement.
J Adv Nurs. 2016 Nov; 72(11):2806-2817.JA

Abstract

AIM

This study examines the factors that mediate and moderate the relationships of perceived organizational support with work engagement and organization citizenship behaviour. Specifically, affective commitment is posited to mediate and psychological contract breach to moderate the above relationships.

BACKGROUND

Nurses play a critical role in delivering exemplary health care. For nurses to perform at their best, they need to experience high engagement, which can be achieved by providing them necessary organizational support and proper working environment.

DESIGN

Data were collected via a self-reported survey instrument.

METHODS

A questionnaire was administered to a random sample of 750 nurses in nine large hospitals in India during 2013-2014. Four hundred and seventy-five nurses (63%) responded to the survey. Hierarchical multiple regression was used for statistical analysis of the moderated-mediation model.

RESULTS

Affective commitment was found to mediate the positive relationships between perceived organizational support and work outcomes (work engagement, organizational citizenship behaviour). The perception of unfulfilled expectations (psychological contract breach) was found to moderate the perceived organizational support-work outcome relationships adversely.

CONCLUSION

The results of this study indicate that perceived organizational support exerts its influence on work-related outcomes and highlight the importance of taking organizational context, such as perceptions of psychological contract breach, into consideration when making sense of the influence of perceived organizational support on affective commitment, work engagement and citizenship behaviours of nurses.

Links

Publisher Full Text (DOI)

Authors+Show Affiliations

Gupta V
Organizational Behavior, Indian Institute of Management Ahmedabad, Vastrapur, Ahmedabad, India. vishal@iima.ac.in.
Agarwal UA
HRM and Organization Behavior, NITIE, Mumbai, India.
Khatri N
Health Management and Informatics, University of Missouri, Columbia, Missouri, USA.

MeSH

HumansIndiaNursing Staff, HospitalOrganizational CulturePerceptionPersonnel LoyaltySocial BehaviorWork EngagementWorkplace

Pub Type(s)

Journal Article

Language

eng

PubMed ID

27293180

Citation

Gupta, Vishal, et al. "The Relationships Between Perceived Organizational Support, Affective Commitment, Psychological Contract Breach, Organizational Citizenship Behaviour and Work Engagement." Journal of Advanced Nursing, vol. 72, no. 11, 2016, pp. 2806-2817.
Gupta V, Agarwal UA, Khatri N. The relationships between perceived organizational support, affective commitment, psychological contract breach, organizational citizenship behaviour and work engagement. J Adv Nurs. 2016;72(11):2806-2817.
Gupta, V., Agarwal, U. A., & Khatri, N. (2016). The relationships between perceived organizational support, affective commitment, psychological contract breach, organizational citizenship behaviour and work engagement. Journal of Advanced Nursing, 72(11), 2806-2817. https://doi.org/10.1111/jan.13043
Gupta V, Agarwal UA, Khatri N. The Relationships Between Perceived Organizational Support, Affective Commitment, Psychological Contract Breach, Organizational Citizenship Behaviour and Work Engagement. J Adv Nurs. 2016;72(11):2806-2817. PubMed PMID: 27293180.
* Article titles in AMA citation format should be in sentence-case
TY - JOUR T1 - The relationships between perceived organizational support, affective commitment, psychological contract breach, organizational citizenship behaviour and work engagement. AU - Gupta,Vishal, AU - Agarwal,Upasna A, AU - Khatri,Naresh, Y1 - 2016/07/05/ PY - 2016/06/02/accepted PY - 2016/6/14/pubmed PY - 2018/4/7/medline PY - 2016/6/14/entrez KW - India KW - affective commitment KW - moderated-mediation KW - nurse KW - organizational citizenship behaviour KW - perceived organizational support KW - psychological contract breach KW - work engagement SP - 2806 EP - 2817 JF - Journal of advanced nursing JO - J Adv Nurs VL - 72 IS - 11 N2 - AIM: This study examines the factors that mediate and moderate the relationships of perceived organizational support with work engagement and organization citizenship behaviour. Specifically, affective commitment is posited to mediate and psychological contract breach to moderate the above relationships. BACKGROUND: Nurses play a critical role in delivering exemplary health care. For nurses to perform at their best, they need to experience high engagement, which can be achieved by providing them necessary organizational support and proper working environment. DESIGN: Data were collected via a self-reported survey instrument. METHODS: A questionnaire was administered to a random sample of 750 nurses in nine large hospitals in India during 2013-2014. Four hundred and seventy-five nurses (63%) responded to the survey. Hierarchical multiple regression was used for statistical analysis of the moderated-mediation model. RESULTS: Affective commitment was found to mediate the positive relationships between perceived organizational support and work outcomes (work engagement, organizational citizenship behaviour). The perception of unfulfilled expectations (psychological contract breach) was found to moderate the perceived organizational support-work outcome relationships adversely. CONCLUSION: The results of this study indicate that perceived organizational support exerts its influence on work-related outcomes and highlight the importance of taking organizational context, such as perceptions of psychological contract breach, into consideration when making sense of the influence of perceived organizational support on affective commitment, work engagement and citizenship behaviours of nurses. SN - 1365-2648 UR - https://www.unboundmedicine.com/medline/citation/27293180/The_relationships_between_perceived_organizational_support_affective_commitment_psychological_contract_breach_organizational_citizenship_behaviour_and_work_engagement_ DB - PRIME DP - Unbound Medicine ER -