Multisource feedback, human capital, and the financial performance of organizations.
J Appl Psychol. 2016 Nov; 101(11):1569-1584.JA

Abstract

We investigated the relationship between organizations' use of multisource feedback (MSF) programs and their financial performance. We proposed a moderated mediation framework in which the employees' ability and knowledge sharing mediate the relationship between MSF and organizational performance and the purpose for which MSF is used moderates the relationship of MSF with employees' ability and knowledge sharing. With a sample of 253 organizations representing 8,879 employees from 2005 to 2007 in South Korea, we found that MSF had a positive effect on organizational financial performance via employees' ability and knowledge sharing. We also found that when MSF was used for dual purpose (both administrative and developmental purposes), the relationship between MSF and knowledge sharing was stronger, and this interaction carried through to organizational financial performance. However, the purpose of MSF did not moderate the relationship between MSF and employees' ability. The theoretical relevance and practical implications of the findings are discussed. (PsycINFO Database Record

Authors+Show Affiliations

Kim KY

Department of Management, College of Business, City University of Hong Kong.

Atwater L

Department of Management, C. T. Bauer College of Business, University of Houston.

Patel PC

Villanova School of Business, Villanova University.

Smither JW

Management and Leadership Department, La Salle University.

MeSH

AdultEmployee Performance AppraisalEmploymentFeedbackHumansOrganizationsSocial Capital

Pub Type(s)

Journal Article

Language

eng

PubMed ID

27504657

Citation

Kim, Kyoung Yong, et al. "Multisource Feedback, Human Capital, and the Financial Performance of Organizations." The Journal of Applied Psychology, vol. 101, no. 11, 2016, pp. 1569-1584.

Kim KY, Atwater L, Patel PC, et al. Multisource feedback, human capital, and the financial performance of organizations. J Appl Psychol. 2016;101(11):1569-1584.

Kim, K. Y., Atwater, L., Patel, P. C., & Smither, J. W. (2016). Multisource feedback, human capital, and the financial performance of organizations. The Journal of Applied Psychology, 101(11), 1569-1584.

Kim KY, et al. Multisource Feedback, Human Capital, and the Financial Performance of Organizations. J Appl Psychol. 2016;101(11):1569-1584. PubMed PMID: 27504657.

* Article titles in AMA citation format should be in sentence-case

TY - JOUR T1 - Multisource feedback, human capital, and the financial performance of organizations. AU - Kim,Kyoung Yong, AU - Atwater,Leanne, AU - Patel,Pankaj C, AU - Smither,James W, Y1 - 2016/08/08/ PY - 2016/8/10/pubmed PY - 2017/4/11/medline PY - 2016/8/10/entrez SP - 1569 EP - 1584 JF - The Journal of applied psychology JO - J Appl Psychol VL - 101 IS - 11 N2 - We investigated the relationship between organizations' use of multisource feedback (MSF) programs and their financial performance. We proposed a moderated mediation framework in which the employees' ability and knowledge sharing mediate the relationship between MSF and organizational performance and the purpose for which MSF is used moderates the relationship of MSF with employees' ability and knowledge sharing. With a sample of 253 organizations representing 8,879 employees from 2005 to 2007 in South Korea, we found that MSF had a positive effect on organizational financial performance via employees' ability and knowledge sharing. We also found that when MSF was used for dual purpose (both administrative and developmental purposes), the relationship between MSF and knowledge sharing was stronger, and this interaction carried through to organizational financial performance. However, the purpose of MSF did not moderate the relationship between MSF and employees' ability. The theoretical relevance and practical implications of the findings are discussed. (PsycINFO Database Record SN - 1939-1854 UR - https://www.unboundmedicine.com/medline/citation/27504657/Multisource_feedback_human_capital_and_the_financial_performance_of_organizations_ DB - PRIME DP - Unbound Medicine ER -

Tags

Multisource feedback, human capital, and the financial performance of organizations.J Appl Psychol. 2016 Nov; 101(11):1569-1584.JA