Abstract
This study sought to identify linkages between Mayer, Salovey, and Caruso's (2008) four dimensions of emotional intelligence (EI) and organizational citizenship behavior, and the moderating influence of locus of control. Using a sample of 290 employed students, the present study examines the effects of the dimensions of EI on OCB directed at individuals (OCB-I) and OCB directed at the organization (OCB-O). Emotionally intelligent individuals were hypothesized to engage in more organizational citizenship behavior (OCB) than individuals with lower EI. Work locus of control was hypothesized to moderate the emotional intelligence-OCB linkage, with high internals having a stronger emotional intelligence to OCB linkage. Results indicate that the EI dimensions of perceiving, understanding, and managing emotions had positive effects on OCB-I and OCB-O. Using emotions was not linked to OCB. Locus of control strengthened the EI to OCB-I link, but had no effect on the OCB-O linkage.
TY - JOUR
T1 - Emotional intelligence and OCB: The moderating role of work locus of control.
A1 - Turnipseed,David L,
Y1 - 2017/11/02/
PY - 2017/7/12/pubmed
PY - 2018/9/14/medline
PY - 2017/7/11/entrez
KW - Desirable organization behavior
KW - emotional intelligence
KW - locus of control
KW - organizational citizenship behavior
SP - 322
EP - 336
JF - The Journal of social psychology
JO - J Soc Psychol
VL - 158
IS - 3
N2 - This study sought to identify linkages between Mayer, Salovey, and Caruso's (2008) four dimensions of emotional intelligence (EI) and organizational citizenship behavior, and the moderating influence of locus of control. Using a sample of 290 employed students, the present study examines the effects of the dimensions of EI on OCB directed at individuals (OCB-I) and OCB directed at the organization (OCB-O). Emotionally intelligent individuals were hypothesized to engage in more organizational citizenship behavior (OCB) than individuals with lower EI. Work locus of control was hypothesized to moderate the emotional intelligence-OCB linkage, with high internals having a stronger emotional intelligence to OCB linkage. Results indicate that the EI dimensions of perceiving, understanding, and managing emotions had positive effects on OCB-I and OCB-O. Using emotions was not linked to OCB. Locus of control strengthened the EI to OCB-I link, but had no effect on the OCB-O linkage.
SN - 1940-1183
UR - https://www.unboundmedicine.com/medline/citation/28692345/Emotional_intelligence_and_OCB:_The_moderating_role_of_work_locus_of_control_
L2 - https://www.tandfonline.com/doi/full/10.1080/00224545.2017.1346582
DB - PRIME
DP - Unbound Medicine
ER -