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Workplace Ostracism Seen through the Lens of Power.
Front Psychol. 2017; 8:1528.FP

Abstract

Drawing on approach/inhibition theory of power, we investigated two factors that influence the manner by which victims react to workplace ostracism: the hierarchical status of the ostracizer and the level of an ostracizee's external social support including family, friends, and significant others. Across an experimental vignette study (Study 1) and a field study (Study 2), we found support for a three-way interaction with felt ostracism, ostracizee external social support, and ostracizer status influencing victims' organizational citizenship behavior and deviance directed toward other individuals. In addition, felt ostracism and ostracizee external social support interacted to predict turnover intentions. Overall, victims who were ostracized by a legitimate higher-status authority (e.g., manager) and whose external social support network was limited experienced the most negative outcomes across both studies. Our findings suggest that contextual factors both inside and outside the organization jointly impact the way in which individuals react to perceived workplace ostracism. Implications and future research directions are discussed.

Authors+Show Affiliations

Faculty of Business Administration, Memorial University of Newfoundland, St. John'sNL, Canada.John Molson School of Business, Concordia University, MontrealQC, Canada.School of Business, Ithaca College, IthacaNY, United States.

Pub Type(s)

Journal Article

Language

eng

PubMed ID

28928702

Citation

Fiset, John, et al. "Workplace Ostracism Seen Through the Lens of Power." Frontiers in Psychology, vol. 8, 2017, p. 1528.
Fiset J, Al Hajj R, Vongas JG. Workplace Ostracism Seen through the Lens of Power. Front Psychol. 2017;8:1528.
Fiset, J., Al Hajj, R., & Vongas, J. G. (2017). Workplace Ostracism Seen through the Lens of Power. Frontiers in Psychology, 8, 1528. https://doi.org/10.3389/fpsyg.2017.01528
Fiset J, Al Hajj R, Vongas JG. Workplace Ostracism Seen Through the Lens of Power. Front Psychol. 2017;8:1528. PubMed PMID: 28928702.
* Article titles in AMA citation format should be in sentence-case
TY - JOUR T1 - Workplace Ostracism Seen through the Lens of Power. AU - Fiset,John, AU - Al Hajj,Raghid, AU - Vongas,John G, Y1 - 2017/09/05/ PY - 2017/01/30/received PY - 2017/08/22/accepted PY - 2017/9/21/entrez PY - 2017/9/21/pubmed PY - 2017/9/21/medline KW - approach/inhibition theory of power KW - external social support KW - hierarchical status KW - interpersonal deviance KW - organizational citizenship behavior KW - turnover intention KW - workplace ostracism SP - 1528 EP - 1528 JF - Frontiers in psychology JO - Front Psychol VL - 8 N2 - Drawing on approach/inhibition theory of power, we investigated two factors that influence the manner by which victims react to workplace ostracism: the hierarchical status of the ostracizer and the level of an ostracizee's external social support including family, friends, and significant others. Across an experimental vignette study (Study 1) and a field study (Study 2), we found support for a three-way interaction with felt ostracism, ostracizee external social support, and ostracizer status influencing victims' organizational citizenship behavior and deviance directed toward other individuals. In addition, felt ostracism and ostracizee external social support interacted to predict turnover intentions. Overall, victims who were ostracized by a legitimate higher-status authority (e.g., manager) and whose external social support network was limited experienced the most negative outcomes across both studies. Our findings suggest that contextual factors both inside and outside the organization jointly impact the way in which individuals react to perceived workplace ostracism. Implications and future research directions are discussed. SN - 1664-1078 UR - https://www.unboundmedicine.com/medline/citation/28928702/Workplace_Ostracism_Seen_through_the_Lens_of_Power_ DB - PRIME DP - Unbound Medicine ER -
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