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Reactions to psychological contract breaches and organizational citizenship behaviours: An experimental manipulation of severity.
Stress Health. 2018 Aug; 34(3):391-402.SH

Abstract

Grounded in affective events theory, we investigated the effects of experimentally manipulated psychological contract breaches on participants' feelings of violation, subsequent perceptions of psychological contract strength, and organizational citizenship behaviours in a sample of working adults. Results support previous findings that pre-existing relational psychological contract strength interacts with severity of unmet promises or expectations. Specifically, individuals with high relational contracts who experience low severity of unmet promises/expectations have the lowest breach perceptions, whereas individuals with high relational contracts who experience more severe levels unmet promises/expectations experience the highest level of breach perceptions. Results also support the concept of a breach spiral in that prior perceptions of breach led to an increased likelihood of subsequent perceptions of breach following the experimental manipulation. Furthermore, consistent with affective events theory, results support the argument that a psychological contract breach's effect on specific organizational citizenship behaviours is mediated by feelings of violation and the reassessment of relational contracts. These effects were present even after controlling for the direct effects of the manipulated severity of unmet promises/expectations.

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Authors+Show Affiliations

Atkinson TP
Department of Psychology, Clemson University, Clemson, SC, USA.
Matthews RA
Department of Management, The University of Alabama, Tuscaloosa, AL, USA.
Henderson AA
College of Business, Zayed University, Abu Dhabi, UAE.
Spitzmueller C
Department of Psychology, The University of Houston, Houston, TX, USA.

MeSH

AdultContractsEmploymentFemaleHumansMaleMiddle AgedOrganizational CultureSocial BehaviorYoung Adult

Pub Type(s)

Journal Article

Language

eng

PubMed ID

29380935

Citation

Atkinson, Theresa P., et al. "Reactions to Psychological Contract Breaches and Organizational Citizenship Behaviours: an Experimental Manipulation of Severity." Stress and Health : Journal of the International Society for the Investigation of Stress, vol. 34, no. 3, 2018, pp. 391-402.
Atkinson TP, Matthews RA, Henderson AA, et al. Reactions to psychological contract breaches and organizational citizenship behaviours: An experimental manipulation of severity. Stress Health. 2018;34(3):391-402.
Atkinson, T. P., Matthews, R. A., Henderson, A. A., & Spitzmueller, C. (2018). Reactions to psychological contract breaches and organizational citizenship behaviours: An experimental manipulation of severity. Stress and Health : Journal of the International Society for the Investigation of Stress, 34(3), 391-402. https://doi.org/10.1002/smi.2798
Atkinson TP, et al. Reactions to Psychological Contract Breaches and Organizational Citizenship Behaviours: an Experimental Manipulation of Severity. Stress Health. 2018;34(3):391-402. PubMed PMID: 29380935.
* Article titles in AMA citation format should be in sentence-case
TY - JOUR T1 - Reactions to psychological contract breaches and organizational citizenship behaviours: An experimental manipulation of severity. AU - Atkinson,Theresa P, AU - Matthews,Russell A, AU - Henderson,Alexandra A, AU - Spitzmueller,Christiane, Y1 - 2018/01/30/ PY - 2017/08/03/received PY - 2017/11/17/revised PY - 2018/01/02/accepted PY - 2018/1/31/pubmed PY - 2018/11/6/medline PY - 2018/1/31/entrez KW - affective events theory KW - organizational citizenship behaviours KW - psychological contracts SP - 391 EP - 402 JF - Stress and health : journal of the International Society for the Investigation of Stress JO - Stress Health VL - 34 IS - 3 N2 - Grounded in affective events theory, we investigated the effects of experimentally manipulated psychological contract breaches on participants' feelings of violation, subsequent perceptions of psychological contract strength, and organizational citizenship behaviours in a sample of working adults. Results support previous findings that pre-existing relational psychological contract strength interacts with severity of unmet promises or expectations. Specifically, individuals with high relational contracts who experience low severity of unmet promises/expectations have the lowest breach perceptions, whereas individuals with high relational contracts who experience more severe levels unmet promises/expectations experience the highest level of breach perceptions. Results also support the concept of a breach spiral in that prior perceptions of breach led to an increased likelihood of subsequent perceptions of breach following the experimental manipulation. Furthermore, consistent with affective events theory, results support the argument that a psychological contract breach's effect on specific organizational citizenship behaviours is mediated by feelings of violation and the reassessment of relational contracts. These effects were present even after controlling for the direct effects of the manipulated severity of unmet promises/expectations. SN - 1532-2998 UR - https://www.unboundmedicine.com/medline/citation/29380935/Reactions_to_psychological_contract_breaches_and_organizational_citizenship_behaviours:_An_experimental_manipulation_of_severity_ DB - PRIME DP - Unbound Medicine ER -