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The Mediating Effects of Job Satisfaction on the Association between Doctor-patient Relationship and OCB among Physicians in China.
Iran J Public Health. 2018 May; 47(5):698-705.IJ

Abstract

BACKGROUND

The aim of this study was to investigate OCB among physicians in China and explore whether their job satisfaction mediates the association between doctor-patient relationship (DPR) and organizational citizenship behavior (OCB).

METHODS

This cross-sectional, questionnaire-based survey was conducted among 1400 physicians in Shaanxi, China in 2014. The subjects were selected using a multi-stage cluster sampling methodology. The self-administered questionnaires included OCB Scale, DDPRQ, and PJSQ. Hierarchical linear regression analysis was used to estimate the effects of job satisfaction on the association between DPR and OCB.

RESULTS

DPR negatively predicted four dimensions of OCB, including conscientiousness, sportsmanship, civic virtue, and altruism. DPR was negatively related to five job satisfaction dimensions, namely work satisfaction (WS), promotion satisfaction (PS), reward satisfaction (RS), supervision satisfaction (SS), and environment satisfaction (ES). WS was positively correlated with conscientiousness and civic virtue; PS and SS were positively related to all four OCB dimensions; RS was positively related with civic virtue and altruism, and ES was positively correlated with conscientiousness and civic virtue. WS and PS partially mediated the association between DPR and conscientiousness; PS and SS partially mediated the relation between DPR and sportsmanship; PS, SS, and ES mediated the association between DPR and civic virtue; and PS, RS and SS partially mediated the relation between DPR and altruism.

CONCLUSION

Job satisfaction mediated the association between DPR and OCB among Chinese physicians. The poor DPR possibly reduce physicians' job satisfaction, thereby causing a decline of OCB in hospitals. Therefore, DPR improvement and job satisfaction have a great potential to promote physicians' job performance in China.

Authors+Show Affiliations

Institute of Ideological & Political Education, School of Marxism, Xi'an Jiaotong University, Xi'an, China.Institute of Ideological & Political Education, School of Marxism, Xi'an Jiaotong University, Xi'an, China.Dept. of Political Science, Xi'an Jiaotong University, Xi'an, China.Dept. of Hematology, Shaanxi People's Hospital, Xi'an, China.Second Affiliated Hospital, Xi'an Jiaotong University, Xi'an, China.

Pub Type(s)

Journal Article

Language

eng

PubMed ID

29922612

Citation

Han, Rui, et al. "The Mediating Effects of Job Satisfaction On the Association Between Doctor-patient Relationship and OCB Among Physicians in China." Iranian Journal of Public Health, vol. 47, no. 5, 2018, pp. 698-705.
Han R, Wei L, Li J, et al. The Mediating Effects of Job Satisfaction on the Association between Doctor-patient Relationship and OCB among Physicians in China. Iran J Public Health. 2018;47(5):698-705.
Han, R., Wei, L., Li, J., Zhang, D., & Li, H. (2018). The Mediating Effects of Job Satisfaction on the Association between Doctor-patient Relationship and OCB among Physicians in China. Iranian Journal of Public Health, 47(5), 698-705.
Han R, et al. The Mediating Effects of Job Satisfaction On the Association Between Doctor-patient Relationship and OCB Among Physicians in China. Iran J Public Health. 2018;47(5):698-705. PubMed PMID: 29922612.
* Article titles in AMA citation format should be in sentence-case
TY - JOUR T1 - The Mediating Effects of Job Satisfaction on the Association between Doctor-patient Relationship and OCB among Physicians in China. AU - Han,Rui, AU - Wei,Lin, AU - Li,Jingping, AU - Zhang,Ding, AU - Li,Hongliang, PY - 2018/6/21/entrez PY - 2018/6/21/pubmed PY - 2018/6/21/medline KW - Doctor-patient relationship KW - Job satisfaction KW - OCB SP - 698 EP - 705 JF - Iranian journal of public health JO - Iran J Public Health VL - 47 IS - 5 N2 - BACKGROUND: The aim of this study was to investigate OCB among physicians in China and explore whether their job satisfaction mediates the association between doctor-patient relationship (DPR) and organizational citizenship behavior (OCB). METHODS: This cross-sectional, questionnaire-based survey was conducted among 1400 physicians in Shaanxi, China in 2014. The subjects were selected using a multi-stage cluster sampling methodology. The self-administered questionnaires included OCB Scale, DDPRQ, and PJSQ. Hierarchical linear regression analysis was used to estimate the effects of job satisfaction on the association between DPR and OCB. RESULTS: DPR negatively predicted four dimensions of OCB, including conscientiousness, sportsmanship, civic virtue, and altruism. DPR was negatively related to five job satisfaction dimensions, namely work satisfaction (WS), promotion satisfaction (PS), reward satisfaction (RS), supervision satisfaction (SS), and environment satisfaction (ES). WS was positively correlated with conscientiousness and civic virtue; PS and SS were positively related to all four OCB dimensions; RS was positively related with civic virtue and altruism, and ES was positively correlated with conscientiousness and civic virtue. WS and PS partially mediated the association between DPR and conscientiousness; PS and SS partially mediated the relation between DPR and sportsmanship; PS, SS, and ES mediated the association between DPR and civic virtue; and PS, RS and SS partially mediated the relation between DPR and altruism. CONCLUSION: Job satisfaction mediated the association between DPR and OCB among Chinese physicians. The poor DPR possibly reduce physicians' job satisfaction, thereby causing a decline of OCB in hospitals. Therefore, DPR improvement and job satisfaction have a great potential to promote physicians' job performance in China. SN - 2251-6085 UR - https://www.unboundmedicine.com/medline/citation/29922612/The_Mediating_Effects_of_Job_Satisfaction_on_the_Association_between_Doctor_patient_Relationship_and_OCB_among_Physicians_in_China_ DB - PRIME DP - Unbound Medicine ER -
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