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The Relationship between Workplace Incivility and Helping Behavior: Roles of Job Dissatisfaction and Political Skill.
J Psychol. 2019; 153(5):507-527.JP

Abstract

This article investigates the mediating role of job dissatisfaction in the relationship between employees' perceptions of workplace incivility and their helping behavior, as well as the buffering role of political skill in this process. Three-wave, time-lagged data collected from employees and their supervisors revealed that employees' exposure to workplace incivility diminished their helping behavior through their sense of job dissatisfaction. This mediating role of job dissatisfaction was less salient, however, to the extent that employees were equipped with political skill. For organizations, this study accordingly pinpoints a key mechanism-namely, unhappiness about their job situation-through which rude coworker treatment links to lower voluntary workplace behaviors among employees, and it reveals how this mechanism can be better contained in the presence of political skill.

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Authors+Show Affiliations

De Clercq D
a Goodman School of Business , Brock University.
Haq IU
b Lahore Business School, The University of Lahore.
Azeem MU
c School of Business and Economics , University of Management and Technology.
Ahmad HN
d Lyallpur Business School, Government College University.

MeSH

AdultFemaleHelping BehaviorHumansIncivilityInterpersonal RelationsJob SatisfactionMalePoliticsWorkplace

Pub Type(s)

Journal Article

Language

eng

PubMed ID

30696391

Citation

De Clercq, Dirk, et al. "The Relationship Between Workplace Incivility and Helping Behavior: Roles of Job Dissatisfaction and Political Skill." The Journal of Psychology, vol. 153, no. 5, 2019, pp. 507-527.
De Clercq D, Haq IU, Azeem MU, et al. The Relationship between Workplace Incivility and Helping Behavior: Roles of Job Dissatisfaction and Political Skill. J Psychol. 2019;153(5):507-527.
De Clercq, D., Haq, I. U., Azeem, M. U., & Ahmad, H. N. (2019). The Relationship between Workplace Incivility and Helping Behavior: Roles of Job Dissatisfaction and Political Skill. The Journal of Psychology, 153(5), 507-527. https://doi.org/10.1080/00223980.2019.1567453
De Clercq D, et al. The Relationship Between Workplace Incivility and Helping Behavior: Roles of Job Dissatisfaction and Political Skill. J Psychol. 2019;153(5):507-527. PubMed PMID: 30696391.
* Article titles in AMA citation format should be in sentence-case
TY - JOUR T1 - The Relationship between Workplace Incivility and Helping Behavior: Roles of Job Dissatisfaction and Political Skill. AU - De Clercq,Dirk, AU - Haq,Inam Ul, AU - Azeem,Muhammad Umer, AU - Ahmad,Haq Nawaz, Y1 - 2019/01/29/ PY - 2019/1/31/pubmed PY - 2019/10/2/medline PY - 2019/1/31/entrez KW - Workplace incivility KW - conservation of resources theory KW - helping behavior KW - job dissatisfaction KW - political skill SP - 507 EP - 527 JF - The Journal of psychology JO - J Psychol VL - 153 IS - 5 N2 - This article investigates the mediating role of job dissatisfaction in the relationship between employees' perceptions of workplace incivility and their helping behavior, as well as the buffering role of political skill in this process. Three-wave, time-lagged data collected from employees and their supervisors revealed that employees' exposure to workplace incivility diminished their helping behavior through their sense of job dissatisfaction. This mediating role of job dissatisfaction was less salient, however, to the extent that employees were equipped with political skill. For organizations, this study accordingly pinpoints a key mechanism-namely, unhappiness about their job situation-through which rude coworker treatment links to lower voluntary workplace behaviors among employees, and it reveals how this mechanism can be better contained in the presence of political skill. SN - 1940-1019 UR - https://www.unboundmedicine.com/medline/citation/30696391/The_Relationship_between_Workplace_Incivility_and_Helping_Behavior:_Roles_of_Job_Dissatisfaction_and_Political_Skill_ DB - PRIME DP - Unbound Medicine ER -