Tags

Type your tag names separated by a space and hit enter

Improving Staff Knowledge and Attitudes Toward Providing Psychosocial Support to NICU Parents Through an Online Education Course.
Adv Neonatal Care. 2019 Dec; 19(6):490-499.AN

Abstract

BACKGROUND

Provider-parent communication is a critical determinant of how neonatal intensive care unit (NICU) parents cope, yet staff feel inadequately trained in communication techniques; many parents are not satisfied with the support they receive from hospital providers.

PURPOSE

This study evaluated whether NICU staff would demonstrate improved knowledge and attitudes about providing psychosocial support to parents after taking an online course.

METHODS

After providing demographic information, staff at 2 NICUs took a 33-item survey both before and after taking a 7-module online course "Caring for Babies and Their Families," and again at 6-month follow-up. Scores (means ± standard deviation) from all time periods were compared and effect sizes calculated for each of the course modules.

RESULTS

NICU staff participants (n = 114) included nurses (88%), social workers (7%), physicians (4%), and occupational therapists (1%). NICU staff showed significant improvement in both knowledge and attitudes in all modules after taking the course, and improvements in all module subscores remained significant at the 6-month follow-up mark. Night staff and staff with less experience had lower pretest scores on several items, which improved on posttest.

IMPLICATIONS FOR PRACTICE

This course, developed by an interprofessional group that included graduate NICU parents, was highly effective in improving staff knowledge and attitudes regarding the provision of psychosocial support to NICU parents, and in eliminating differences related to shift worked and duration of work experience in the NICU.

IMPLICATIONS FOR RESEARCH

Future research should evaluate course efficacy across NICU disciplines beyond nursing, impact on staff performance, and whether parent satisfaction with care is improved.

Authors+Show Affiliations

St John's Regional Medical Center, Oxnard, California (Dr Hall); Division of Neonatology, University of Mississippi Medical School, Jackson (Dr Famuyide); Departments of Pediatrics and Neonatology, Oregon Health & Science University, Portland (Dr Saxton); College of Nursing, University of Nebraska Medical Center, Omaha (Dr Moore); Patient+Family Care, Bend, Oregon (Ms Mosher); Preemie Parent Alliance, Jackson, Mississippi (Ms Sorrells); Cheryl Milford Consulting, Manhattan Beach, California (Ms Milford); and Brenau University School of Occupational Therapy, Gainesville, Georgia (Dr Craig).No affiliation info availableNo affiliation info availableNo affiliation info availableNo affiliation info availableNo affiliation info availableNo affiliation info availableNo affiliation info available

Pub Type(s)

Journal Article

Language

eng

PubMed ID

31306236

Citation

Hall, Sue L., et al. "Improving Staff Knowledge and Attitudes Toward Providing Psychosocial Support to NICU Parents Through an Online Education Course." Advances in Neonatal Care : Official Journal of the National Association of Neonatal Nurses, vol. 19, no. 6, 2019, pp. 490-499.
Hall SL, Famuyide ME, Saxton SN, et al. Improving Staff Knowledge and Attitudes Toward Providing Psychosocial Support to NICU Parents Through an Online Education Course. Adv Neonatal Care. 2019;19(6):490-499.
Hall, S. L., Famuyide, M. E., Saxton, S. N., Moore, T. A., Mosher, S., Sorrells, K., Milford, C. A., & Craig, J. (2019). Improving Staff Knowledge and Attitudes Toward Providing Psychosocial Support to NICU Parents Through an Online Education Course. Advances in Neonatal Care : Official Journal of the National Association of Neonatal Nurses, 19(6), 490-499. https://doi.org/10.1097/ANC.0000000000000649
Hall SL, et al. Improving Staff Knowledge and Attitudes Toward Providing Psychosocial Support to NICU Parents Through an Online Education Course. Adv Neonatal Care. 2019;19(6):490-499. PubMed PMID: 31306236.
* Article titles in AMA citation format should be in sentence-case
TY - JOUR T1 - Improving Staff Knowledge and Attitudes Toward Providing Psychosocial Support to NICU Parents Through an Online Education Course. AU - Hall,Sue L, AU - Famuyide,Mobolaji E, AU - Saxton,Sage N, AU - Moore,Tiffany A, AU - Mosher,Sara, AU - Sorrells,Keira, AU - Milford,Cheryl A, AU - Craig,Jenene, PY - 2019/7/16/pubmed PY - 2020/4/18/medline PY - 2019/7/16/entrez SP - 490 EP - 499 JF - Advances in neonatal care : official journal of the National Association of Neonatal Nurses JO - Adv Neonatal Care VL - 19 IS - 6 N2 - BACKGROUND: Provider-parent communication is a critical determinant of how neonatal intensive care unit (NICU) parents cope, yet staff feel inadequately trained in communication techniques; many parents are not satisfied with the support they receive from hospital providers. PURPOSE: This study evaluated whether NICU staff would demonstrate improved knowledge and attitudes about providing psychosocial support to parents after taking an online course. METHODS: After providing demographic information, staff at 2 NICUs took a 33-item survey both before and after taking a 7-module online course "Caring for Babies and Their Families," and again at 6-month follow-up. Scores (means ± standard deviation) from all time periods were compared and effect sizes calculated for each of the course modules. RESULTS: NICU staff participants (n = 114) included nurses (88%), social workers (7%), physicians (4%), and occupational therapists (1%). NICU staff showed significant improvement in both knowledge and attitudes in all modules after taking the course, and improvements in all module subscores remained significant at the 6-month follow-up mark. Night staff and staff with less experience had lower pretest scores on several items, which improved on posttest. IMPLICATIONS FOR PRACTICE: This course, developed by an interprofessional group that included graduate NICU parents, was highly effective in improving staff knowledge and attitudes regarding the provision of psychosocial support to NICU parents, and in eliminating differences related to shift worked and duration of work experience in the NICU. IMPLICATIONS FOR RESEARCH: Future research should evaluate course efficacy across NICU disciplines beyond nursing, impact on staff performance, and whether parent satisfaction with care is improved. SN - 1536-0911 UR - https://www.unboundmedicine.com/medline/citation/31306236/Improving_Staff_Knowledge_and_Attitudes_Toward_Providing_Psychosocial_Support_to_NICU_Parents_Through_an_Online_Education_Course_ L2 - http://dx.doi.org/10.1097/ANC.0000000000000649 DB - PRIME DP - Unbound Medicine ER -