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Employees' perceived institutional importance, organizational norms, and organizational citizenship behavior: Insights from a multilevel assessment of the institutional anomie theory.
J Soc Psychol. 2020 Sep 02; 160(5):624-643.JS

Abstract

This study contributes to the understanding of organizational citizenship behavior (OCB) and extending the application of institutional anomie theory (IAT). Employing a multilevel moderation framework, this paper explored the influence of employees' perceived institutional importance to their demonstration of OCB and the moderating impacts of organizational norms on this relationship. Utilizing data of 243 employees from 34 banks in the Philippines, results of the hierarchical linear modeling (HLM) analysis revealed the positive influence of the importance of the economy, family, polity, and religion on employees' citizenship acts. Furthermore, goal emphasis and socio-emotional support have significant interacting effects on the association between perceived institutional importance and OCB.

Authors+Show Affiliations

National Taiwan University of Science and Technology.National Taiwan University of Science and Technology.National Taiwan University.

Pub Type(s)

Journal Article

Language

eng

PubMed ID

32041515

Citation

Tuliao, Kristine Velasquez, et al. "Employees' Perceived Institutional Importance, Organizational Norms, and Organizational Citizenship Behavior: Insights From a Multilevel Assessment of the Institutional Anomie Theory." The Journal of Social Psychology, vol. 160, no. 5, 2020, pp. 624-643.
Tuliao KV, Chen CW, Wu TY. Employees' perceived institutional importance, organizational norms, and organizational citizenship behavior: Insights from a multilevel assessment of the institutional anomie theory. J Soc Psychol. 2020;160(5):624-643.
Tuliao, K. V., Chen, C. W., & Wu, T. Y. (2020). Employees' perceived institutional importance, organizational norms, and organizational citizenship behavior: Insights from a multilevel assessment of the institutional anomie theory. The Journal of Social Psychology, 160(5), 624-643. https://doi.org/10.1080/00224545.2020.1726857
Tuliao KV, Chen CW, Wu TY. Employees' Perceived Institutional Importance, Organizational Norms, and Organizational Citizenship Behavior: Insights From a Multilevel Assessment of the Institutional Anomie Theory. J Soc Psychol. 2020 Sep 2;160(5):624-643. PubMed PMID: 32041515.
* Article titles in AMA citation format should be in sentence-case
TY - JOUR T1 - Employees' perceived institutional importance, organizational norms, and organizational citizenship behavior: Insights from a multilevel assessment of the institutional anomie theory. AU - Tuliao,Kristine Velasquez, AU - Chen,Chung-Wen, AU - Wu,Tsung-Yu, Y1 - 2020/02/10/ PY - 2020/2/12/pubmed PY - 2020/2/12/medline PY - 2020/2/12/entrez KW - Institutional anomie theory KW - hierarchical linear modeling KW - institutional importance KW - organizational citizenship behavior KW - organizational norms SP - 624 EP - 643 JF - The Journal of social psychology JO - J Soc Psychol VL - 160 IS - 5 N2 - This study contributes to the understanding of organizational citizenship behavior (OCB) and extending the application of institutional anomie theory (IAT). Employing a multilevel moderation framework, this paper explored the influence of employees' perceived institutional importance to their demonstration of OCB and the moderating impacts of organizational norms on this relationship. Utilizing data of 243 employees from 34 banks in the Philippines, results of the hierarchical linear modeling (HLM) analysis revealed the positive influence of the importance of the economy, family, polity, and religion on employees' citizenship acts. Furthermore, goal emphasis and socio-emotional support have significant interacting effects on the association between perceived institutional importance and OCB. SN - 1940-1183 UR - https://www.unboundmedicine.com/medline/citation/32041515/Employees'_perceived_institutional_importance,_organizational_norms,_and_organizational_citizenship_behavior:_Insights_from_a_multilevel_assessment_of_the_institutional_anomie_theory L2 - http://www.tandfonline.com/doi/full/10.1080/00224545.2020.1726857 DB - PRIME DP - Unbound Medicine ER -
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