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No obligation? How gender influences the relationship between perceived organizational support and organizational citizenship behavior.
J Appl Psychol. 2020 Nov; 105(11):1338-1350.JA

Abstract

Previous research indicates that perceived organizational support (POS) elicits felt obligation on the part of employees who, in turn, reciprocate by helping the organization through the performance of organizational citizenship behavior (OCB). However, because gender roles dictate that women should be more helpful than men, women may feel more obligated to engage in OCB even when they experience relatively low levels of POS, whereas men may perform OCB only when they experience relatively high levels of POS. In this article, we use social role theory to predict that the relationship between POS and 3 types of OCB will be stronger for men than for women. Our results, using 4 samples of employee-supervisor dyads, support this prediction. Further, in 2 of those samples, we also investigate the possibility that gender moderates the positive POS-felt obligation relationship and the indirect effect of POS on OCB via felt obligation. Taken together, we find evidence of first-stage moderated-mediation. Specifically, the relationship between POS and felt obligation is moderated by gender, such that this relationship is stronger for men than for women (who feel more obligation, even at relatively low levels of POS). Felt obligation mediated the POS-OCB relationship, but only for men. Our findings suggest that men are more likely than women to need POS to feel obligated to make reciprocal organizational exchanges. Implications and future research directions are discussed. (PsycInfo Database Record (c) 2020 APA, all rights reserved).

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Publisher Full Text (DOI)

Authors+Show Affiliations

Thompson PS
Department of Management.
Bergeron DM
Weatherhead School of Management.
Bolino MC
Price College of Business.

MeSH

EmploymentFemaleGender RoleHumansJob SatisfactionMaleOrganizational CultureSocial BehaviorSurveys and Questionnaires

Pub Type(s)

Journal Article

Language

eng

PubMed ID

32118460

Citation

Thompson, Phillip S., et al. "No Obligation? How Gender Influences the Relationship Between Perceived Organizational Support and Organizational Citizenship Behavior." The Journal of Applied Psychology, vol. 105, no. 11, 2020, pp. 1338-1350.
Thompson PS, Bergeron DM, Bolino MC. No obligation? How gender influences the relationship between perceived organizational support and organizational citizenship behavior. J Appl Psychol. 2020;105(11):1338-1350.
Thompson, P. S., Bergeron, D. M., & Bolino, M. C. (2020). No obligation? How gender influences the relationship between perceived organizational support and organizational citizenship behavior. The Journal of Applied Psychology, 105(11), 1338-1350. https://doi.org/10.1037/apl0000481
Thompson PS, Bergeron DM, Bolino MC. No Obligation? How Gender Influences the Relationship Between Perceived Organizational Support and Organizational Citizenship Behavior. J Appl Psychol. 2020;105(11):1338-1350. PubMed PMID: 32118460.
* Article titles in AMA citation format should be in sentence-case
TY - JOUR T1 - No obligation? How gender influences the relationship between perceived organizational support and organizational citizenship behavior. AU - Thompson,Phillip S, AU - Bergeron,Diane M, AU - Bolino,Mark C, Y1 - 2020/03/02/ PY - 2020/3/3/pubmed PY - 2021/8/6/medline PY - 2020/3/3/entrez SP - 1338 EP - 1350 JF - The Journal of applied psychology JO - J Appl Psychol VL - 105 IS - 11 N2 - Previous research indicates that perceived organizational support (POS) elicits felt obligation on the part of employees who, in turn, reciprocate by helping the organization through the performance of organizational citizenship behavior (OCB). However, because gender roles dictate that women should be more helpful than men, women may feel more obligated to engage in OCB even when they experience relatively low levels of POS, whereas men may perform OCB only when they experience relatively high levels of POS. In this article, we use social role theory to predict that the relationship between POS and 3 types of OCB will be stronger for men than for women. Our results, using 4 samples of employee-supervisor dyads, support this prediction. Further, in 2 of those samples, we also investigate the possibility that gender moderates the positive POS-felt obligation relationship and the indirect effect of POS on OCB via felt obligation. Taken together, we find evidence of first-stage moderated-mediation. Specifically, the relationship between POS and felt obligation is moderated by gender, such that this relationship is stronger for men than for women (who feel more obligation, even at relatively low levels of POS). Felt obligation mediated the POS-OCB relationship, but only for men. Our findings suggest that men are more likely than women to need POS to feel obligated to make reciprocal organizational exchanges. Implications and future research directions are discussed. (PsycInfo Database Record (c) 2020 APA, all rights reserved). SN - 1939-1854 UR - https://www.unboundmedicine.com/medline/citation/32118460/No_obligation_How_gender_influences_the_relationship_between_perceived_organizational_support_and_organizational_citizenship_behavior_ DB - PRIME DP - Unbound Medicine ER -