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The Impact of Transformational Leadership on Employee Retention: Mediation and Moderation Through Organizational Citizenship Behavior and Communication.
Front Psychol. 2020; 11:314.FP

Abstract

This study investigates the impact of transformational leadership on employee retention in small- and medium-sized enterprises (SMEs) and probes the mediating role of organizational citizenship behavior (OCB) and the moderating role of communication. Data were collected using convenience sampling from 505 employees of SMEs. A Smart PLS structural equation modeling (PLS-SEM) was used to estimate the various relationships. The findings of the study reveal a positive and significant relationship between transformational leadership and OCB. Similarly, this study finds a positive and significant relationship in OCB and employee retention. In addition, OCB had a positive mediating effect on the relationship between transformational leadership and employee retention. Furthermore, communication positively moderates the transformational leadership- OCB and OCB-employee retention relationships. Leaders at SMEs should implement the traits of transformational leadership such as developing a compelling vision for employees, focusing on goal achievement, having problem-solving techniques, having a sense of purpose, and spending time on the training and development of the team to enhance OCB and employee retention.

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Authors+Show Affiliations

School of Management, Jiangsu University, Zhenjiang, China.

School of Management, Jiangsu University, Zhenjiang, China.

School of Management, Jiangsu University, Zhenjiang, China.

School of Management, Jiangsu University, Zhenjiang, China.

Lahore Business School, The University of Lahore, Lahore, Pakistan.

School of Management, Jiangsu University, Zhenjiang, China.

Pub Type(s)

Journal Article

Language

eng

PubMed ID

32256424

Citation

Tian, Hongyun, et al. "The Impact of Transformational Leadership On Employee Retention: Mediation and Moderation Through Organizational Citizenship Behavior and Communication." Frontiers in Psychology, vol. 11, 2020, p. 314.

Tian H, Iqbal S, Akhtar S, et al. The Impact of Transformational Leadership on Employee Retention: Mediation and Moderation Through Organizational Citizenship Behavior and Communication. Front Psychol. 2020;11:314.

Tian, H., Iqbal, S., Akhtar, S., Qalati, S. A., Anwar, F., & Khan, M. A. S. (2020). The Impact of Transformational Leadership on Employee Retention: Mediation and Moderation Through Organizational Citizenship Behavior and Communication. Frontiers in Psychology, 11, 314. https://doi.org/10.3389/fpsyg.2020.00314

Tian H, et al. The Impact of Transformational Leadership On Employee Retention: Mediation and Moderation Through Organizational Citizenship Behavior and Communication. Front Psychol. 2020;11:314. PubMed PMID: 32256424.

* Article titles in AMA citation format should be in sentence-case

TY - JOUR T1 - The Impact of Transformational Leadership on Employee Retention: Mediation and Moderation Through Organizational Citizenship Behavior and Communication. AU - Tian,Hongyun, AU - Iqbal,Shuja, AU - Akhtar,Shamim, AU - Qalati,Sikandar Ali, AU - Anwar,Farooq, AU - Khan,Muhammad Aamir Shafique, Y1 - 2020/03/17/ PY - 2019/11/20/received PY - 2020/02/10/accepted PY - 2020/4/8/entrez PY - 2020/4/8/pubmed PY - 2020/4/8/medline KW - communication KW - employee retention KW - organizational citizenship behavior KW - small- and medium-sized enterprises KW - transformational leadership SP - 314 EP - 314 JF - Frontiers in psychology JO - Front Psychol VL - 11 N2 - This study investigates the impact of transformational leadership on employee retention in small- and medium-sized enterprises (SMEs) and probes the mediating role of organizational citizenship behavior (OCB) and the moderating role of communication. Data were collected using convenience sampling from 505 employees of SMEs. A Smart PLS structural equation modeling (PLS-SEM) was used to estimate the various relationships. The findings of the study reveal a positive and significant relationship between transformational leadership and OCB. Similarly, this study finds a positive and significant relationship in OCB and employee retention. In addition, OCB had a positive mediating effect on the relationship between transformational leadership and employee retention. Furthermore, communication positively moderates the transformational leadership- OCB and OCB-employee retention relationships. Leaders at SMEs should implement the traits of transformational leadership such as developing a compelling vision for employees, focusing on goal achievement, having problem-solving techniques, having a sense of purpose, and spending time on the training and development of the team to enhance OCB and employee retention. SN - 1664-1078 UR - https://www.unboundmedicine.com/medline/citation/32256424/The_Impact_of_Transformational_Leadership_on_Employee_Retention:_Mediation_and_Moderation_Through_Organizational_Citizenship_Behavior_and_Communication_ DB - PRIME DP - Unbound Medicine ER -