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The Role of Organizational Citizenship Behavior and Gender between Job Satisfaction and Task Performance.
Int J Environ Res Public Health. 2021 09 09; 18(18)IJ

Abstract

Job satisfaction (JS) is an indicator of individual psychosocial health. Consistent evidence showed that voluntary extra-role behavior in organizations, namely organizational citizenship behavior (OCB), can also contribute to individual psychological health. JS has been found to positively influence employees' OCB, and both JS and OCB have been found to predict employees' task performance (TP). The purpose of this study was to investigate whether employees' OCB mediates the relationship of JS with TP, taking into consideration gender as a potential moderator, and other sociodemographic and work-related characteristics as confounding variables. A total of 518 employees, 54.6% women, aged 19-66 years with a mean age of about 36 years, completed measures of JS, OCB, and TP. Results showed a partial mediation of OCB in the JS-TP relationship, which was invariant across gender. A potential practical implication of findings is that human resource managers and practitioners might ultimately benefit male and female employees' well-being as well as the organizations' productivity by developing targeted individual- and group-level trainings and interventions to enhance JS and OCB.

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Authors+Show Affiliations

Casu G
Department of Psychology "Renzo Canestrari", University of Bologna, 40127 Bologna, Italy.
Mariani MG
Department of Psychology "Renzo Canestrari", University of Bologna, 40127 Bologna, Italy.
Chiesa R
Department of Psychology "Renzo Canestrari", University of Bologna, 40127 Bologna, Italy.
Guglielmi D
Department of Education Studies "Giovanni Maria Bertin", University of Bologna, 40127 Bologna, Italy.
Gremigni P
Department of Psychology "Renzo Canestrari", University of Bologna, 40127 Bologna, Italy.

MeSH

AdultFemaleHumansJob SatisfactionMaleOrganizational CultureOrganizationsSocial BehaviorTask Performance and Analysis

Pub Type(s)

Journal Article

Language

eng

PubMed ID

34574423

Citation

Casu, Giulia, et al. "The Role of Organizational Citizenship Behavior and Gender Between Job Satisfaction and Task Performance." International Journal of Environmental Research and Public Health, vol. 18, no. 18, 2021.
Casu G, Mariani MG, Chiesa R, et al. The Role of Organizational Citizenship Behavior and Gender between Job Satisfaction and Task Performance. Int J Environ Res Public Health. 2021;18(18).
Casu, G., Mariani, M. G., Chiesa, R., Guglielmi, D., & Gremigni, P. (2021). The Role of Organizational Citizenship Behavior and Gender between Job Satisfaction and Task Performance. International Journal of Environmental Research and Public Health, 18(18). https://doi.org/10.3390/ijerph18189499
Casu G, et al. The Role of Organizational Citizenship Behavior and Gender Between Job Satisfaction and Task Performance. Int J Environ Res Public Health. 2021 09 9;18(18) PubMed PMID: 34574423.
* Article titles in AMA citation format should be in sentence-case
TY - JOUR T1 - The Role of Organizational Citizenship Behavior and Gender between Job Satisfaction and Task Performance. AU - Casu,Giulia, AU - Mariani,Marco Giovanni, AU - Chiesa,Rita, AU - Guglielmi,Dina, AU - Gremigni,Paola, Y1 - 2021/09/09/ PY - 2021/07/15/received PY - 2021/08/30/revised PY - 2021/09/06/accepted PY - 2021/9/28/entrez PY - 2021/9/29/pubmed PY - 2021/11/3/medline KW - gender KW - job satisfaction KW - mediation KW - moderation KW - organizational citizenship behavior KW - path analysis KW - task performance JF - International journal of environmental research and public health JO - Int J Environ Res Public Health VL - 18 IS - 18 N2 - Job satisfaction (JS) is an indicator of individual psychosocial health. Consistent evidence showed that voluntary extra-role behavior in organizations, namely organizational citizenship behavior (OCB), can also contribute to individual psychological health. JS has been found to positively influence employees' OCB, and both JS and OCB have been found to predict employees' task performance (TP). The purpose of this study was to investigate whether employees' OCB mediates the relationship of JS with TP, taking into consideration gender as a potential moderator, and other sociodemographic and work-related characteristics as confounding variables. A total of 518 employees, 54.6% women, aged 19-66 years with a mean age of about 36 years, completed measures of JS, OCB, and TP. Results showed a partial mediation of OCB in the JS-TP relationship, which was invariant across gender. A potential practical implication of findings is that human resource managers and practitioners might ultimately benefit male and female employees' well-being as well as the organizations' productivity by developing targeted individual- and group-level trainings and interventions to enhance JS and OCB. SN - 1660-4601 UR - https://www.unboundmedicine.com/medline/citation/34574423/The_Role_of_Organizational_Citizenship_Behavior_and_Gender_between_Job_Satisfaction_and_Task_Performance_ DB - PRIME DP - Unbound Medicine ER -