Social support and perceived uncertainties during COVID-19: Consequences for employees' wellbeing.
Curr Psychol. 2023; 42(12):10248-10259.CP

Abstract

The COVID-19 crisis has drastically affected organizations worldwide, thereby influencing the employees' psychological wellbeing. Since it is a new pandemic, research is sparse in the domain of employees' psychological wellbeing in relation to the phenomenon. Drawing on social support and job demand-resource perspectives, this research adds to the factors affecting employees' wellbeing due to the coronavirus outbreak. Specifically, this study is an investigation of co-workers' instrumental support in predicting employees' emotional exhaustion via employees' perceived uncertainties experienced due to the COVID-19 pandemic. Further, we tested for the contextual specificity of family support on uncertainties and its link with employees' emotional exhaustion. With data drawn from two universities (n = 275), the findings reveal a negative association between co-worker task support and an employee's emotional exhaustion, and an employee's perceived uncertainties mediate this relationship. Moreover, the moderating analysis exhibits that family support mitigates the negative effect of uncertainty perception on emotional exhaustion. Our study reveals that coworker and family support are extremely important during the COVID-19 pandemic. These findings are equally valuable for organizations and society to mitigate the detrimental effects of the COVID-19 pandemic on employees' wellbeing.

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Authors+Show Affiliations

Usman M

Xiamen, China School of Management, Xiamen University. Peshawar, Pakistan Business Administration Department, IQRA National University.

Cheng J

Xiamen, China School of Management, Xiamen University.

Ghani U

Karachi, Pakistan Department of Business Administration, IQRA University. Hangzhou, China Zhejiang University.

Gul H

Beijing, China School of Humanities and Social Sciences, Beijing Institute of Technology. Kabul, Afghanistan Kardan University.

Shah WU

Jinan, China Business School Shandong Normal University.

Pub Type(s)

Journal Article

Language

eng

PubMed ID

34584392

Citation

Usman, Muhammad, et al. "Social Support and Perceived Uncertainties During COVID-19: Consequences for Employees' Wellbeing." Current Psychology (New Brunswick, N.J.), vol. 42, no. 12, 2023, pp. 10248-10259.

Usman M, Cheng J, Ghani U, et al. Social support and perceived uncertainties during COVID-19: Consequences for employees' wellbeing. Curr Psychol. 2023;42(12):10248-10259.

Usman, M., Cheng, J., Ghani, U., Gul, H., & Shah, W. U. (2023). Social support and perceived uncertainties during COVID-19: Consequences for employees' wellbeing. Current Psychology (New Brunswick, N.J.), 42(12), 10248-10259. https://doi.org/10.1007/s12144-021-02293-3

Usman M, et al. Social Support and Perceived Uncertainties During COVID-19: Consequences for Employees' Wellbeing. Curr Psychol. 2023;42(12):10248-10259. PubMed PMID: 34584392.

* Article titles in AMA citation format should be in sentence-case

TY - JOUR T1 - Social support and perceived uncertainties during COVID-19: Consequences for employees' wellbeing. AU - Usman,Muhammad, AU - Cheng,Jin, AU - Ghani,Usman, AU - Gul,Habib, AU - Shah,Waheed Ullah, Y1 - 2021/09/23/ PY - 2021/9/2/accepted PY - 2021/9/30/medline PY - 2021/9/30/pubmed PY - 2021/9/29/entrez KW - COVID-19 KW - Emotional exhaustion KW - JD-R model KW - Perceived uncertainties KW - Social support SP - 10248 EP - 10259 JF - Current psychology (New Brunswick, N.J.) JO - Curr Psychol VL - 42 IS - 12 N2 - The COVID-19 crisis has drastically affected organizations worldwide, thereby influencing the employees' psychological wellbeing. Since it is a new pandemic, research is sparse in the domain of employees' psychological wellbeing in relation to the phenomenon. Drawing on social support and job demand-resource perspectives, this research adds to the factors affecting employees' wellbeing due to the coronavirus outbreak. Specifically, this study is an investigation of co-workers' instrumental support in predicting employees' emotional exhaustion via employees' perceived uncertainties experienced due to the COVID-19 pandemic. Further, we tested for the contextual specificity of family support on uncertainties and its link with employees' emotional exhaustion. With data drawn from two universities (n = 275), the findings reveal a negative association between co-worker task support and an employee's emotional exhaustion, and an employee's perceived uncertainties mediate this relationship. Moreover, the moderating analysis exhibits that family support mitigates the negative effect of uncertainty perception on emotional exhaustion. Our study reveals that coworker and family support are extremely important during the COVID-19 pandemic. These findings are equally valuable for organizations and society to mitigate the detrimental effects of the COVID-19 pandemic on employees' wellbeing. SN - 1046-1310 UR - https://www.unboundmedicine.com/medline/citation/34584392/Social_support_and_perceived_uncertainties_during_COVID_19:_Consequences_for_employees'_wellbeing_ DB - PRIME DP - Unbound Medicine ER -

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Social support and perceived uncertainties during COVID-19: Consequences for employees' wellbeing.Curr Psychol. 2023; 42(12):10248-10259.CP