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Workplace Incivility and Job Satisfaction: Mediation of Subjective Well-Being and Moderation of Forgiveness Climate in Health Care Sector.
Eur J Investig Health Psychol Educ. 2021 Sep 22; 11(4):1107-1119.EJ

Abstract

Our study investigates the role of subjective well-being and forgiveness climate between workplace incivility and job satisfaction. Drawing on conservation of resource theory, we proposed a model in which workplace incivility is associated with job satisfaction through subjective wellbeing, and forgiveness climate moderates this association. Data was collected through a survey method from 672 nurses and doctors in the health care sector at two different times. Respondents completed workplace incivility and subjective well-being scale at Time 1, and a forgiveness climate and job satisfaction scale at time 2. Findings through PROCESS Macros (Model 5) show that workplace incivility has a negative influence on job satisfaction and subjective well-being. Subjective well-being plays a mediating role in the negative effect of workplace incivility on job satisfaction. Moreover, forgiveness climate moderates the relationship between workplace incivility and job satisfaction. The implications for practice and research are discussed.

Authors+Show Affiliations

School of Business Administration, National College of Business Administration & Economics, Lahore 54660, Pakistan.School of Business Administration, National College of Business Administration & Economics, Lahore 54660, Pakistan.Department of Business Studies, Kinnaird College for Women, Lahore 54660, Pakistan.

Pub Type(s)

Journal Article

Language

eng

PubMed ID

34698144

Citation

Khan, Muhammad Safdar, et al. "Workplace Incivility and Job Satisfaction: Mediation of Subjective Well-Being and Moderation of Forgiveness Climate in Health Care Sector." European Journal of Investigation in Health, Psychology and Education, vol. 11, no. 4, 2021, pp. 1107-1119.
Khan MS, Elahi NS, Abid G. Workplace Incivility and Job Satisfaction: Mediation of Subjective Well-Being and Moderation of Forgiveness Climate in Health Care Sector. Eur J Investig Health Psychol Educ. 2021;11(4):1107-1119.
Khan, M. S., Elahi, N. S., & Abid, G. (2021). Workplace Incivility and Job Satisfaction: Mediation of Subjective Well-Being and Moderation of Forgiveness Climate in Health Care Sector. European Journal of Investigation in Health, Psychology and Education, 11(4), 1107-1119. https://doi.org/10.3390/ejihpe11040082
Khan MS, Elahi NS, Abid G. Workplace Incivility and Job Satisfaction: Mediation of Subjective Well-Being and Moderation of Forgiveness Climate in Health Care Sector. Eur J Investig Health Psychol Educ. 2021 Sep 22;11(4):1107-1119. PubMed PMID: 34698144.
* Article titles in AMA citation format should be in sentence-case
TY - JOUR T1 - Workplace Incivility and Job Satisfaction: Mediation of Subjective Well-Being and Moderation of Forgiveness Climate in Health Care Sector. AU - Khan,Muhammad Safdar, AU - Elahi,Natasha Saman, AU - Abid,Ghulam, Y1 - 2021/09/22/ PY - 2021/07/03/received PY - 2021/09/16/revised PY - 2021/09/17/accepted PY - 2021/10/26/entrez PY - 2021/10/27/pubmed PY - 2021/10/27/medline KW - forgiveness climate KW - job satisfaction KW - subjective well-being KW - workplace incivility SP - 1107 EP - 1119 JF - European journal of investigation in health, psychology and education JO - Eur J Investig Health Psychol Educ VL - 11 IS - 4 N2 - Our study investigates the role of subjective well-being and forgiveness climate between workplace incivility and job satisfaction. Drawing on conservation of resource theory, we proposed a model in which workplace incivility is associated with job satisfaction through subjective wellbeing, and forgiveness climate moderates this association. Data was collected through a survey method from 672 nurses and doctors in the health care sector at two different times. Respondents completed workplace incivility and subjective well-being scale at Time 1, and a forgiveness climate and job satisfaction scale at time 2. Findings through PROCESS Macros (Model 5) show that workplace incivility has a negative influence on job satisfaction and subjective well-being. Subjective well-being plays a mediating role in the negative effect of workplace incivility on job satisfaction. Moreover, forgiveness climate moderates the relationship between workplace incivility and job satisfaction. The implications for practice and research are discussed. SN - 2254-9625 UR - https://www.unboundmedicine.com/medline/citation/34698144/Workplace_Incivility_and_Job_Satisfaction:_Mediation_of_Subjective_Well_Being_and_Moderation_of_Forgiveness_Climate_in_Health_Care_Sector_ DB - PRIME DP - Unbound Medicine ER -
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