Do mindfulness and perceived organizational support work? Fear of COVID-19 on restaurant frontline employees' job insecurity and emotional exhaustion.
Int J Hosp Manag. 2021 Apr; 94:102850.IJ

Abstract

The coronavirus disease (COVID-19) outbreak has impacted the restaurant industry tremendously. Building on the Conservation of Resources Theory, the current study investigates the relationships among U.S. restaurant frontline employees' fear of COVID-19, job insecurity, and emotional exhaustion. The study also examines the moderating role of employee mindfulness and perceived organizational support. SPSS PROCESS macro was used for hypotheses testing. Results suggested that restaurant frontline employees' fear of COVID-19 was positively associated with both job insecurity and emotional exhaustion. Fear of COVID-19 had an indirect effect on restaurant frontline employees' emotional exhaustion via job insecurity. Employee mindfulness buffered the positive relationship between fear of COVID-19 and job insecurity. Perceived organizational support was found to intensify the positive relationship between job insecurity and frontline employees' emotional exhaustion. The research provided useful human resource management practices for U.S. restaurant businesses amid crises such as COVID-19.

Links

PMC Free PDF

Authors+Show Affiliations

Chen H

The Lester E. Kabacoff School of Hotel, Restaurant and Tourism Administration, University of New Orleans, Kirschman Hall 462C, 2000 Lakeshore Drive, New Orleans, LA 70148, USA.

Eyoun K

Department of Business Administration/Hospitality Management Program, Faculty of Economics and Administrative Sciences, The Hashemite University, P.O. Box 330127, Zarqa 13133, Jordan.

Pub Type(s)

Journal Article

Language

eng

PubMed ID

34785844

Citation

Chen, Han, and Khalid Eyoun. "Do Mindfulness and Perceived Organizational Support Work? Fear of COVID-19 On Restaurant Frontline Employees' Job Insecurity and Emotional Exhaustion." International Journal of Hospitality Management, vol. 94, 2021, p. 102850.

Chen H, Eyoun K. Do mindfulness and perceived organizational support work? Fear of COVID-19 on restaurant frontline employees' job insecurity and emotional exhaustion. Int J Hosp Manag. 2021;94:102850.

Chen, H., & Eyoun, K. (2021). Do mindfulness and perceived organizational support work? Fear of COVID-19 on restaurant frontline employees' job insecurity and emotional exhaustion. International Journal of Hospitality Management, 94, 102850. https://doi.org/10.1016/j.ijhm.2020.102850

Chen H, Eyoun K. Do Mindfulness and Perceived Organizational Support Work? Fear of COVID-19 On Restaurant Frontline Employees' Job Insecurity and Emotional Exhaustion. Int J Hosp Manag. 2021;94:102850. PubMed PMID: 34785844.

* Article titles in AMA citation format should be in sentence-case

TY - JOUR T1 - Do mindfulness and perceived organizational support work? Fear of COVID-19 on restaurant frontline employees' job insecurity and emotional exhaustion. AU - Chen,Han, AU - Eyoun,Khalid, Y1 - 2020/12/30/ PY - 2020/08/26/received PY - 2020/12/15/revised PY - 2020/12/21/accepted PY - 2021/11/17/entrez PY - 2021/11/18/pubmed PY - 2021/11/18/medline KW - Emotional exhaustion KW - Fear of COVID-19 KW - Job insecurity KW - Mindfulness KW - Perceived organizational support KW - Restaurant frontline employees SP - 102850 EP - 102850 JF - International journal of hospitality management JO - Int J Hosp Manag VL - 94 N2 - The coronavirus disease (COVID-19) outbreak has impacted the restaurant industry tremendously. Building on the Conservation of Resources Theory, the current study investigates the relationships among U.S. restaurant frontline employees' fear of COVID-19, job insecurity, and emotional exhaustion. The study also examines the moderating role of employee mindfulness and perceived organizational support. SPSS PROCESS macro was used for hypotheses testing. Results suggested that restaurant frontline employees' fear of COVID-19 was positively associated with both job insecurity and emotional exhaustion. Fear of COVID-19 had an indirect effect on restaurant frontline employees' emotional exhaustion via job insecurity. Employee mindfulness buffered the positive relationship between fear of COVID-19 and job insecurity. Perceived organizational support was found to intensify the positive relationship between job insecurity and frontline employees' emotional exhaustion. The research provided useful human resource management practices for U.S. restaurant businesses amid crises such as COVID-19. SN - 0278-4319 UR - https://www.unboundmedicine.com/medline/citation/34785844/Do_mindfulness_and_perceived_organizational_support_work_Fear_of_COVID_19_on_restaurant_frontline_employees'_job_insecurity_and_emotional_exhaustion_ DB - PRIME DP - Unbound Medicine ER -

Tags

Do mindfulness and perceived organizational support work? Fear of COVID-19 on restaurant frontline employees' job insecurity and emotional exhaustion.Int J Hosp Manag. 2021 Apr; 94:102850.IJ