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Employees' Work-Related Well-Being during COVID-19 Pandemic: An Integrated Perspective of Technology Acceptance Model and JD-R Theory.
Int J Environ Res Public Health. 2021 11 12; 18(22)IJ

Abstract

Employees' work-related well-being has become one of the most significant interests of researchers and organizations due to the COVID-19 pandemic. This study examines how job characteristics such as mental load and team support, and technology-related factors such as perceived ease of use, perceived usefulness, and technology acceptance, impact employees' work engagement as a dimension of work well-being. Data were collected through a sample of 610 academic employees from three Norwegian universities after COVID-19 restrictions were implemented. The structural model estimation showed that mental load, perceived team support, and technology acceptance were significantly related to work engagement. It also showed that perceived usefulness, perceived ease of use, and mental load were significantly related to technology acceptance. Furthermore, the analysis showed that technology acceptance partially mediates the relationship between job characteristics and work engagement, and fully mediates the relationship between technology-related perceptions and work engagement. Building on the technology acceptance model (TAM) and job demands-resources (JD-R) theory, this study provides insights into the effects of job-related and technology-related factors on remote workers' well-being. By doing so, we contribute to the existing literature by demonstrating how remote working with the use of newly implemented technologies can be related to employees' well-being during a pandemic.

Authors+Show Affiliations

Department of Innovation, Leadership, and Marketing, University of Stavanger, 4021 Stavanger, Norway.Department of Innovation, Leadership, and Marketing, University of Stavanger, 4021 Stavanger, Norway.Department of Innovation, Leadership, and Marketing, University of Stavanger, 4021 Stavanger, Norway.Ross School of Business, University of Michigan, Ann Arbor, MI 48109-1234, USA.

Pub Type(s)

Journal Article

Language

eng

PubMed ID

34831642

Citation

Shamsi, Marjan, et al. "Employees' Work-Related Well-Being During COVID-19 Pandemic: an Integrated Perspective of Technology Acceptance Model and JD-R Theory." International Journal of Environmental Research and Public Health, vol. 18, no. 22, 2021.
Shamsi M, Iakovleva T, Olsen E, et al. Employees' Work-Related Well-Being during COVID-19 Pandemic: An Integrated Perspective of Technology Acceptance Model and JD-R Theory. Int J Environ Res Public Health. 2021;18(22).
Shamsi, M., Iakovleva, T., Olsen, E., & Bagozzi, R. P. (2021). Employees' Work-Related Well-Being during COVID-19 Pandemic: An Integrated Perspective of Technology Acceptance Model and JD-R Theory. International Journal of Environmental Research and Public Health, 18(22). https://doi.org/10.3390/ijerph182211888
Shamsi M, et al. Employees' Work-Related Well-Being During COVID-19 Pandemic: an Integrated Perspective of Technology Acceptance Model and JD-R Theory. Int J Environ Res Public Health. 2021 11 12;18(22) PubMed PMID: 34831642.
* Article titles in AMA citation format should be in sentence-case
TY - JOUR T1 - Employees' Work-Related Well-Being during COVID-19 Pandemic: An Integrated Perspective of Technology Acceptance Model and JD-R Theory. AU - Shamsi,Marjan, AU - Iakovleva,Tatiana, AU - Olsen,Espen, AU - Bagozzi,Richard P, Y1 - 2021/11/12/ PY - 2021/09/29/received PY - 2021/11/05/revised PY - 2021/11/09/accepted PY - 2021/11/27/entrez PY - 2021/11/28/pubmed PY - 2021/12/15/medline KW - COVID-19 KW - mental load KW - perceived team support KW - remote working KW - technology acceptance KW - well-being KW - work engagement JF - International journal of environmental research and public health JO - Int J Environ Res Public Health VL - 18 IS - 22 N2 - Employees' work-related well-being has become one of the most significant interests of researchers and organizations due to the COVID-19 pandemic. This study examines how job characteristics such as mental load and team support, and technology-related factors such as perceived ease of use, perceived usefulness, and technology acceptance, impact employees' work engagement as a dimension of work well-being. Data were collected through a sample of 610 academic employees from three Norwegian universities after COVID-19 restrictions were implemented. The structural model estimation showed that mental load, perceived team support, and technology acceptance were significantly related to work engagement. It also showed that perceived usefulness, perceived ease of use, and mental load were significantly related to technology acceptance. Furthermore, the analysis showed that technology acceptance partially mediates the relationship between job characteristics and work engagement, and fully mediates the relationship between technology-related perceptions and work engagement. Building on the technology acceptance model (TAM) and job demands-resources (JD-R) theory, this study provides insights into the effects of job-related and technology-related factors on remote workers' well-being. By doing so, we contribute to the existing literature by demonstrating how remote working with the use of newly implemented technologies can be related to employees' well-being during a pandemic. SN - 1660-4601 UR - https://www.unboundmedicine.com/medline/citation/34831642/Employees'_Work_Related_Well_Being_during_COVID_19_Pandemic:_An_Integrated_Perspective_of_Technology_Acceptance_Model_and_JD_R_Theory_ DB - PRIME DP - Unbound Medicine ER -