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Abusive Supervision and Its Impact on Knowledge Hiding Behavior Among Sales Force.
Front Psychol. 2021; 12:800778.FP

Abstract

The purpose of this study is to test the relationship between abusive supervision and employee's knowledge hiding behavior (evasive hiding, playing dumb, rationalized hiding) among sales force of insurance companies in Pakistan. The paper also strives to theoretically discuss and then seek empirical evidence to the mediational paths of psychological contract breach that explain the focal relationship between abusive supervision and knowledge hiding. To test the proposed hypotheses, the study draws cross-sectional data from sales force of insurance companies working in Pakistan. Data were collected through structured questionnaire and using convenient sampling technique. The final sample of 340 valid and complete responses analyzed using structured equation modeling (partial least square) approach. Results showed that abusive supervision is positively related to employee's knowledge hiding behaviors. Also, mediating variable psychological contract breach partially mediates the abusive supervision-knowledge hiding behavior linkage. Current study has tested the positive relationship between abusive supervision and knowledge hiding behaviors unlike most of the previous investigations that have focused on knowledge sharing behavior. The study also empirically investigated the mediational route of psychological contract breach, that explains the blame attributed by the beleaguered employee that led to covert retaliatory behavior, such as knowledge hiding. This paper contributes to knowledge hiding literature which is an important part of knowledge management from the perspective of abusive supervision based on both reactance theory and SET theory.

Authors+Show Affiliations

School of Economics and Management, North China Electric Power University, Beijing, China.School of Economics and Management, North China Electric Power University, Beijing, China. Beijing Key Laboratory of New Energy and Low-Carbon Development, North China Electric Power University, Beijing, China.School of Economics and Management, North China Electric Power University, Beijing, China.School of Economics and Management, North China Electric Power University, Beijing, China.Department of Sociology, Government College University Faisalabad, Faisalabad, Pakistan.Department of Business Administration, University of Sialkot, Sialkot, Pakistan.School of Economics and Management, North China Electric Power University, Beijing, China.

Pub Type(s)

Journal Article

Language

eng

PubMed ID

35035375

Citation

Gul, Rana Faizan, et al. "Abusive Supervision and Its Impact On Knowledge Hiding Behavior Among Sales Force." Frontiers in Psychology, vol. 12, 2021, p. 800778.
Gul RF, Dunnan L, Jamil K, et al. Abusive Supervision and Its Impact on Knowledge Hiding Behavior Among Sales Force. Front Psychol. 2021;12:800778.
Gul, R. F., Dunnan, L., Jamil, K., Awan, F. H., Ali, B., Qaiser, A., & Aobin, Q. (2021). Abusive Supervision and Its Impact on Knowledge Hiding Behavior Among Sales Force. Frontiers in Psychology, 12, 800778. https://doi.org/10.3389/fpsyg.2021.800778
Gul RF, et al. Abusive Supervision and Its Impact On Knowledge Hiding Behavior Among Sales Force. Front Psychol. 2021;12:800778. PubMed PMID: 35035375.
* Article titles in AMA citation format should be in sentence-case
TY - JOUR T1 - Abusive Supervision and Its Impact on Knowledge Hiding Behavior Among Sales Force. AU - Gul,Rana Faizan, AU - Dunnan,Liu, AU - Jamil,Khalid, AU - Awan,Fazal Hussain, AU - Ali,Basharat, AU - Qaiser,Ayaz, AU - Aobin,Qi, Y1 - 2021/12/30/ PY - 2021/10/24/received PY - 2021/12/02/accepted PY - 2022/1/17/entrez PY - 2022/1/18/pubmed PY - 2022/1/18/medline KW - abusive supervision KW - evasive hiding KW - knowledge hiding KW - playing dumb KW - psychological contract breach KW - rationalized hiding SP - 800778 EP - 800778 JF - Frontiers in psychology JO - Front Psychol VL - 12 N2 - The purpose of this study is to test the relationship between abusive supervision and employee's knowledge hiding behavior (evasive hiding, playing dumb, rationalized hiding) among sales force of insurance companies in Pakistan. The paper also strives to theoretically discuss and then seek empirical evidence to the mediational paths of psychological contract breach that explain the focal relationship between abusive supervision and knowledge hiding. To test the proposed hypotheses, the study draws cross-sectional data from sales force of insurance companies working in Pakistan. Data were collected through structured questionnaire and using convenient sampling technique. The final sample of 340 valid and complete responses analyzed using structured equation modeling (partial least square) approach. Results showed that abusive supervision is positively related to employee's knowledge hiding behaviors. Also, mediating variable psychological contract breach partially mediates the abusive supervision-knowledge hiding behavior linkage. Current study has tested the positive relationship between abusive supervision and knowledge hiding behaviors unlike most of the previous investigations that have focused on knowledge sharing behavior. The study also empirically investigated the mediational route of psychological contract breach, that explains the blame attributed by the beleaguered employee that led to covert retaliatory behavior, such as knowledge hiding. This paper contributes to knowledge hiding literature which is an important part of knowledge management from the perspective of abusive supervision based on both reactance theory and SET theory. SN - 1664-1078 UR - https://www.unboundmedicine.com/medline/citation/35035375/Abusive_Supervision_and_Its_Impact_on_Knowledge_Hiding_Behavior_Among_Sales_Force_ DB - PRIME DP - Unbound Medicine ER -