Linking Corporate Social Responsibility to Workplace Deviant Behaviors: Mediating Role of Job Satisfaction.
Front Psychol. 2021; 12:803481.FP

Abstract

The purpose of this article is to present a mechanism through which the deviant work behaviors of employees can be dealt-with positively through corporate good deeds in the form of fulfilling social responsibilities. Based on the spirit of social identity theory and social exchange theory, the study explores the relationships of various deviant behaviors with corporate social responsibility (CSR) through the mediation mechanism of job satisfaction. Data were collected from 385 employees of 40 large manufacturing organizations involved in CSR activities operating in Pakistan. A self-report survey was conducted using a close-ended questionnaire. Data analysis was performed using SEM through Mplus 7. The results reveal that both internal and external CSR contribute to the reduced level of turnover intention, counterproductive work behaviors, and prohibitive voice behaviors. Job satisfaction fully mediates the relationship for internal CSR while partially mediates for external CSR. The study encourages the practitioners to avail approaches that convey the feelings of care, concern, and safety, representing internal CSR practices through diverse HR interventions, organizational support, and justice. They should also keep up the socially responsible behaviors aiming toward the larger community.

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Authors+Show Affiliations

Memon KR

Graduate School of Business, Universiti Sains Malaysia, Penang, Malaysia.

Zada M

Business School, Henan University, Kaifeng, China.

Ghani B

College of Business Management, Institute of Business Management, Karachi, Pakistan.

Ullah R

School of Management and Economics, Beijing Institute of Technology, Beijing, China.

Azim MT

Department of Business Administration, Faculty of Economics & Administration, King Abdulaziz University, Jeddah, Saudi Arabia.

Mubarik MS

College of Business Management, Institute of Business Management, Karachi, Pakistan.

Vega-Muñoz A

Public Policy Observatory, Universidad Autónoma de Chile, Santiago, Chile.

Castillo D

Centro de Estudios e Investigación Enzo Faletto, Universidad de Santiago de Chile, Santiago, Chile.

Pub Type(s)

Journal Article

Language

eng

PubMed ID

35035376

Citation

Memon, Khalid Rasheed, et al. "Linking Corporate Social Responsibility to Workplace Deviant Behaviors: Mediating Role of Job Satisfaction." Frontiers in Psychology, vol. 12, 2021, p. 803481.

Memon KR, Zada M, Ghani B, et al. Linking Corporate Social Responsibility to Workplace Deviant Behaviors: Mediating Role of Job Satisfaction. Front Psychol. 2021;12:803481.

Memon, K. R., Zada, M., Ghani, B., Ullah, R., Azim, M. T., Mubarik, M. S., Vega-Muñoz, A., & Castillo, D. (2021). Linking Corporate Social Responsibility to Workplace Deviant Behaviors: Mediating Role of Job Satisfaction. Frontiers in Psychology, 12, 803481. https://doi.org/10.3389/fpsyg.2021.803481

Memon KR, et al. Linking Corporate Social Responsibility to Workplace Deviant Behaviors: Mediating Role of Job Satisfaction. Front Psychol. 2021;12:803481. PubMed PMID: 35035376.

* Article titles in AMA citation format should be in sentence-case

TY - JOUR T1 - Linking Corporate Social Responsibility to Workplace Deviant Behaviors: Mediating Role of Job Satisfaction. AU - Memon,Khalid Rasheed, AU - Zada,Muhammad, AU - Ghani,Bilqees, AU - Ullah,Rezwan, AU - Azim,Mohammad Tahlil, AU - Mubarik,Muhammad Shujaat, AU - Vega-Muñoz,Alejandro, AU - Castillo,Dante, Y1 - 2021/12/30/ PY - 2021/10/28/received PY - 2021/12/10/accepted PY - 2022/1/17/entrez PY - 2022/1/18/pubmed PY - 2022/1/18/medline KW - corporate social responsibility KW - counterproductive work behaviors KW - job satisfaction KW - organizational identification KW - prohibitive voice behavior KW - social exchange theory KW - social identity theory KW - turnover intentions SP - 803481 EP - 803481 JF - Frontiers in psychology JO - Front Psychol VL - 12 N2 - The purpose of this article is to present a mechanism through which the deviant work behaviors of employees can be dealt-with positively through corporate good deeds in the form of fulfilling social responsibilities. Based on the spirit of social identity theory and social exchange theory, the study explores the relationships of various deviant behaviors with corporate social responsibility (CSR) through the mediation mechanism of job satisfaction. Data were collected from 385 employees of 40 large manufacturing organizations involved in CSR activities operating in Pakistan. A self-report survey was conducted using a close-ended questionnaire. Data analysis was performed using SEM through Mplus 7. The results reveal that both internal and external CSR contribute to the reduced level of turnover intention, counterproductive work behaviors, and prohibitive voice behaviors. Job satisfaction fully mediates the relationship for internal CSR while partially mediates for external CSR. The study encourages the practitioners to avail approaches that convey the feelings of care, concern, and safety, representing internal CSR practices through diverse HR interventions, organizational support, and justice. They should also keep up the socially responsible behaviors aiming toward the larger community. SN - 1664-1078 UR - https://www.unboundmedicine.com/medline/citation/35035376/Linking_Corporate_Social_Responsibility_to_Workplace_Deviant_Behaviors:_Mediating_Role_of_Job_Satisfaction_ DB - PRIME DP - Unbound Medicine ER -

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Linking Corporate Social Responsibility to Workplace Deviant Behaviors: Mediating Role of Job Satisfaction.Front Psychol. 2021; 12:803481.FP