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Browsing away from rude emails: Effects of daily active and passive email incivility on employee cyberloafing.
J Occup Health Psychol. 2022 Oct; 27(5):503-515.JO

Abstract

The increasing prevalence of information communication technologies (e.g., computers, smartphones, and the internet) has made the experience of email incivility and the engagement in cyberloafing more common in the workplace. In this present study, we examined how experiencing email incivility at work can positively predict employees' cyberloafing. Based on affective events theory, we examined negative emotions as a mediator and trait prevention focus and daily workload as moderators. With daily diary data collected twice per day over 10 workdays from 113 full-time employees, we found that morning passive email incivility positively predicted afternoon cyberloafing via midday negative emotions while morning active email incivility did not. Further, trait prevention focus significantly moderated the relationship between active email incivility and negative emotions while daily workload significantly moderated the relationship between passive email incivility and negative emotions. The findings of the present study contribute to a deeper understanding of how employees' negative experiences affect their deviant behaviors in the virtual world. (PsycInfo Database Record (c) 2022 APA, all rights reserved).

Authors+Show Affiliations

Department of Psychology.Department of Human Services.Department of Psychology.

Pub Type(s)

Journal Article

Language

eng

PubMed ID

35420845

Citation

Zhou, Zhiqing E., et al. "Browsing Away From Rude Emails: Effects of Daily Active and Passive Email Incivility On Employee Cyberloafing." Journal of Occupational Health Psychology, vol. 27, no. 5, 2022, pp. 503-515.
Zhou ZE, Pindek S, Ray EJ. Browsing away from rude emails: Effects of daily active and passive email incivility on employee cyberloafing. J Occup Health Psychol. 2022;27(5):503-515.
Zhou, Z. E., Pindek, S., & Ray, E. J. (2022). Browsing away from rude emails: Effects of daily active and passive email incivility on employee cyberloafing. Journal of Occupational Health Psychology, 27(5), 503-515. https://doi.org/10.1037/ocp0000325
Zhou ZE, Pindek S, Ray EJ. Browsing Away From Rude Emails: Effects of Daily Active and Passive Email Incivility On Employee Cyberloafing. J Occup Health Psychol. 2022;27(5):503-515. PubMed PMID: 35420845.
* Article titles in AMA citation format should be in sentence-case
TY - JOUR T1 - Browsing away from rude emails: Effects of daily active and passive email incivility on employee cyberloafing. AU - Zhou,Zhiqing E, AU - Pindek,Shani, AU - Ray,Ethan J, Y1 - 2022/04/14/ PY - 2022/4/15/pubmed PY - 2022/9/28/medline PY - 2022/4/14/entrez SP - 503 EP - 515 JF - Journal of occupational health psychology JO - J Occup Health Psychol VL - 27 IS - 5 N2 - The increasing prevalence of information communication technologies (e.g., computers, smartphones, and the internet) has made the experience of email incivility and the engagement in cyberloafing more common in the workplace. In this present study, we examined how experiencing email incivility at work can positively predict employees' cyberloafing. Based on affective events theory, we examined negative emotions as a mediator and trait prevention focus and daily workload as moderators. With daily diary data collected twice per day over 10 workdays from 113 full-time employees, we found that morning passive email incivility positively predicted afternoon cyberloafing via midday negative emotions while morning active email incivility did not. Further, trait prevention focus significantly moderated the relationship between active email incivility and negative emotions while daily workload significantly moderated the relationship between passive email incivility and negative emotions. The findings of the present study contribute to a deeper understanding of how employees' negative experiences affect their deviant behaviors in the virtual world. (PsycInfo Database Record (c) 2022 APA, all rights reserved). SN - 1939-1307 UR - https://www.unboundmedicine.com/medline/citation/35420845/Browsing_away_from_rude_emails:_Effects_of_daily_active_and_passive_email_incivility_on_employee_cyberloafing_ DB - PRIME DP - Unbound Medicine ER -
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