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"Does a Good Firm Diminish the Bad Behavior of Its Employees?": The Sequential Mediation Effect of Organizational Trust and Organizational Commitment, and the Moderation Effect of Work Overload.
Int J Environ Res Public Health. 2022 05 30; 19(11)IJ

Abstract

The purpose of this study was to investigate the influence of corporate social responsibility (CSR) on an employee's negative behavior, in addition to its intermediating mechanism (i.e., mediators and moderator) in the relationship. This paper proposes that CSR may diminish an employee's negative behavior, such as counterproductive work behavior. Relying on the context-attitude-behavior framework, this study investigated the mediators and moderator of the relationship between CSR and counterproductive work behavior. Specifically, this study hypothesized that not only does CSR diminish the level of counterproductive work behavior by sequentially boosting the level of employees' organizational trust and commitment, but their work overload also negatively moderates the association between CSR and organizational trust. Utilizing three-wave time-lagged online survey data from 342 employees in South Korean companies, this study tested the hypotheses by building a moderated mediation model with structural equation modeling analysis. The results indicate that CSR decreases the level of employees' counterproductive work behavior through enhancing their organizational trust and commitment. Moreover, work overload negatively moderates the association between CSR and organizational trust. The findings of this study make theoretical and practical contributions to the CSR literature.

Authors+Show Affiliations

College of Business Administration, University of Ulsan, Ulsan 44610, Korea. Department of Psychology, Yonsei University, Seoul 06695, Korea.Prime College, Korea National Open University, Seoul 03087, Korea.Department of Police Science, University of Ulsan, Ulsan 44610, Korea.

Pub Type(s)

Journal Article
Research Support, Non-U.S. Gov't

Language

eng

PubMed ID

35682251

Citation

Kim, Byung-Jik, et al. ""Does a Good Firm Diminish the Bad Behavior of Its Employees?": the Sequential Mediation Effect of Organizational Trust and Organizational Commitment, and the Moderation Effect of Work Overload." International Journal of Environmental Research and Public Health, vol. 19, no. 11, 2022.
Kim BJ, Jung SY, Jung J. "Does a Good Firm Diminish the Bad Behavior of Its Employees?": The Sequential Mediation Effect of Organizational Trust and Organizational Commitment, and the Moderation Effect of Work Overload. Int J Environ Res Public Health. 2022;19(11).
Kim, B. J., Jung, S. Y., & Jung, J. (2022). "Does a Good Firm Diminish the Bad Behavior of Its Employees?": The Sequential Mediation Effect of Organizational Trust and Organizational Commitment, and the Moderation Effect of Work Overload. International Journal of Environmental Research and Public Health, 19(11). https://doi.org/10.3390/ijerph19116666
Kim BJ, Jung SY, Jung J. "Does a Good Firm Diminish the Bad Behavior of Its Employees?": the Sequential Mediation Effect of Organizational Trust and Organizational Commitment, and the Moderation Effect of Work Overload. Int J Environ Res Public Health. 2022 05 30;19(11) PubMed PMID: 35682251.
* Article titles in AMA citation format should be in sentence-case
TY - JOUR T1 - "Does a Good Firm Diminish the Bad Behavior of Its Employees?": The Sequential Mediation Effect of Organizational Trust and Organizational Commitment, and the Moderation Effect of Work Overload. AU - Kim,Byung-Jik, AU - Jung,Se-Youn, AU - Jung,Jeyong, Y1 - 2022/05/30/ PY - 2022/04/28/received PY - 2022/05/19/revised PY - 2022/05/28/accepted PY - 2022/6/10/entrez PY - 2022/6/11/pubmed PY - 2022/6/14/medline KW - corporate social responsibility KW - counterproductive work behavior KW - moderated mediation model KW - organizational commitment KW - organizational trust KW - work overload JF - International journal of environmental research and public health JO - Int J Environ Res Public Health VL - 19 IS - 11 N2 - The purpose of this study was to investigate the influence of corporate social responsibility (CSR) on an employee's negative behavior, in addition to its intermediating mechanism (i.e., mediators and moderator) in the relationship. This paper proposes that CSR may diminish an employee's negative behavior, such as counterproductive work behavior. Relying on the context-attitude-behavior framework, this study investigated the mediators and moderator of the relationship between CSR and counterproductive work behavior. Specifically, this study hypothesized that not only does CSR diminish the level of counterproductive work behavior by sequentially boosting the level of employees' organizational trust and commitment, but their work overload also negatively moderates the association between CSR and organizational trust. Utilizing three-wave time-lagged online survey data from 342 employees in South Korean companies, this study tested the hypotheses by building a moderated mediation model with structural equation modeling analysis. The results indicate that CSR decreases the level of employees' counterproductive work behavior through enhancing their organizational trust and commitment. Moreover, work overload negatively moderates the association between CSR and organizational trust. The findings of this study make theoretical and practical contributions to the CSR literature. SN - 1660-4601 UR - https://www.unboundmedicine.com/medline/citation/35682251/"Does_a_Good_Firm_Diminish_the_Bad_Behavior_of_Its_Employees":_The_Sequential_Mediation_Effect_of_Organizational_Trust_and_Organizational_Commitment_and_the_Moderation_Effect_of_Work_Overload_ DB - PRIME DP - Unbound Medicine ER -